No, most buyers should choose Saatva Solaire for its 50 firmness settings. The 13″ Dual Head Queen costs $1,297.00 more than the Saatva Solaire Queen: $6,086.00 versus $4,789.00.
Brooklyn Bedding Signature Hybrid is another option if you want soft, medium, or firm choices. Trustpilot gives innomax.com a 1.1 score from 187 reviews.
InnoMax's reversible upper insert offers Talalay latex on one side and temperature-activated Memory-Cell on the other.
Buy it only if that material mix is your priority.
Dual Head Digital Air Bed & Adjustable Power Base
FirmnessFirm or softReversible upper insert
Mattress TypeDigital air13 inches, depending on inflation level
Queen $$6,086MSRP $7,486.00
Key Strengths
The brand says its lower insert has five support zones to help ease pressure points.
The breathable cover has three Compression Flex™ zones. InnoMax says they add pressure relief and comfort.
The 13″ Dual Head pairs a digital air bed with an adjustable power base, so you can shop for both together.
Good to Know
Returns for American Sleep Collection products available on InnoMax.com are limited. They are accepted only for delivery damage or a product defect. Items must be unused and unopened. Customers pay return shipping and delivery fees, and refunds subtract shipping charges both ways.
For the 13″ Dual Head mattress and adjustable base, standard-zone delivery takes 7-9 business days. Shipping is free, with delivery to any room. Remote zones may take longer. Setup and old mattress removal are not included. Unusual delivery needs may add a fee.
The 13″ Dual Head uses a 2-stage Firm/Soft insert. Reverse it to choose a side, so the feel choice is Firm or Soft.
We checked 1 publication: Sleep Foundation reports 8.9/10 for an airbed review. This section covers InnoMax's flagship, the 13″ Dual Head Queen.
Outside review scores
Review sites checked: 1 publication. Their scores: 8.9/10. Each site tests in its own way, so read each row on its own.
No, most buyers should choose Saatva Solaire for its 50 firmness settings. The 13″ Dual Head Queen costs $6,086.00, versus $4,789.00 for Saatva Solaire Queen. Sleep Foundation reports 8.9/10 for its airbed review, not as an InnoMax model score. Buy it only if you want a reversible insert with Talalay latex and temperature-activated Memory-Cell.
8.9/10
Sleep Foundation airbed review score
Sleep Foundation's airbed review notes some assembly and a “new mattress smell” for a few days after unboxing. Plan for setup and a short odor period for that airbed.
When InnoMax makes sense
You want air adjustment with zones: the lower insert pairs digital air support with five support zones.
You want a two-stage firmness choice: the upper insert is 2-stage Firm/Soft.
A breathable cover matters: InnoMax describes breathable performance fabric with three Compression Flex™ zones. The brand says they enhance pressure relief and comfort.
When Another Mattress May Suit You Better
You want firmness settings on both sides: Saatva Solaire has 50 precise settings on both sides in Queen or larger. Its Queen costs $4,789.00.
You want a hybrid with firmness choices: Brooklyn Bedding Signature Hybrid Queen costs $1,465 and comes in soft, medium, or firm.
You prefer a slightly taller profile: Brooklyn Bedding Signature Hybrid is 13.25” tall without a pillow top, versus 13 inches for the 13″ Dual Head depending on inflation.
Review site scores
How the big review sites score InnoMax
Each site's own score, side by side.
Scroll sideways to see the whole table
Publication
Reported Score
Date
Evaluation Focus
Sleep Foundation
8.9/10
March 6, 2026
Some assembly required. “New mattress smell” for a few days after unboxing.
Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Sleep Foundation's airbed score belongs with that review, not the InnoMax model. Keep it separate from the 13″ Dual Head details to avoid reading it as that mattress's rating.
Each score comes from that outlet's own review. Prices, models and policies can change after a review.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: The 13″ Dual Head has a reversible insert with a Firm or Soft choice. Pick the feel you want before you buy.
InnoMax says the upper insert has Talalay latex on one side and Memory-Cell support on the other. The brand describes latex as pressure-relieving and Memory-Cell as body-contouring and temperature-activated. Choose your preferred material.
Neck: lie on your side with your usual pillow. Is your head level with your spine?
Shoulders: on your side, notice whether your bottom shoulder feels pressed.
Lower back: on your back, notice whether your lower back feels supported.
Hips: notice whether your hips feel comfortable and whether you can turn easily.
Figure 3.1: Four comfort checks when you lie on a mattress: neck, shoulders, lower back and hips.
Chapter 03
Compare the mattresses
Why this matters to you: The listed setup includes an adjustable power base. Check the room fit and full package before comparing materials.
The 13″ Dual Head pairs digital air support with a reversible insert. Check its height, 2-stage firmness and Queen price before deciding whether this build fits your needs.
InnoMax says its Memory-Cell side responds to temperature and molds to your body. The other side has Talalay latex. Choose this model if you want to switch between those materials.
Before ordering Queen, measure your frame for 60 x 80 inches.
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Visual
Model
Type
Height
Firmness
Queen $
Main layers
13″ Dual Head - Digital Air Bed & Adjustable Power Base
Digital air support
13 inches, depending on inflation level
2-stage Firm/Soft insert
$6,086.00
Reversible upper insert with Talalay latex and Memory-Cell, five-zone lower support insert, air chambers
Dual-head digital air with five-zone support
13″ Dual Head - Digital Air Bed & Adjustable Power Base: with a reversible Talalay latex and Memory-Cell insert
Flagship
13″ Dual Head mattress and adjustable power base, product photo
ConstructionDual-head digital air with a five-zone lower insert
Profile13 inches, depending on inflation level
Firmness2-stage Firm/Soft
Queen $$6,086.00
Most buyers should pass on the 13″ Dual Head. Its clearest reason to buy is the reversible upper insert.
The bed uses dual-head digital air chambers and a five-zone lower insert. The upper insert has two stages, Firm and Soft. One side is Talalay latex, which InnoMax describes as pressure-relieving. The other uses temperature-activated Memory-Cell, which InnoMax says contours the body. Pick it if that material mix is your priority.
Saatva Solaire is the better fit for precise firmness control. The 13″ Dual Head Queen costs $1,297.00 more than Saatva Solaire Queen. InnoMax estimates delivery for the 13″ Dual Head at 7-9 business days in standard zones. Remote zones may take longer. Setup for the 13″ Dual Head is not included.
Best For
You want to flip the upper insert to change its material.
You want five support zones beneath the upper insert.
You want a 2-stage Firm/Soft insert.
Consider Instead If
Choose Saatva Solaire for finer adjustment: its Queen has 50 firmness settings.
Choose Brooklyn Bedding Signature Hybrid for soft, medium, or firm choices. Brooklyn Bedding Signature Hybrid Queen costs $1,465.
Why this matters to you: The 13″ Dual Head pairs its mattress with an adjustable power base. Check that you want both before judging the price.
The 13″ Dual Head - Digital Air Bed & Adjustable Power Base costs $6,086.00 in Queen and $7,286.00 in King or Cal King. Budget by size before you order.
For the 13″ Dual Head, check h2-09 for delivery options, timing, and possible extra fees. Include any fee in your total.
The Saatva Solaire Queen costs $1,297.00 less than the 13″ Dual Head Queen. The Saatva Solaire Queen has 50 precise firmness settings on both sides. Choose Solaire for price and control.Choose InnoMax only if its reversible insert with Talalay latex and Memory-Cell® is your priority.
Check the current price and any discount before buying.
Chapter 05
How well do the mattresses hold up?
Why this matters to you: Warranty terms differ by model and by part. Check the exact mattress, its exclusions, and its support rules before you decide what the coverage is worth.
InnoMax lists 20 years to 25 years of coverage for named mattresses, but terms change by model. Proration and exclusions affect a claim's cost. Match the warranty card to your exact model before buying.
The 13-inch Dual Head uses air chambers and a five-zone lower insert. Its reversible upper insert has Talalay latex on one side and Memory-Cell on the other. Its mattress, base, chamber, and inflator have separate warranty terms, so check the part involved in a claim.
What to watch for, and when:
13-inch Dual Head: the mattress has 5 full years, then 20 prorated years. Its air chamber and inflator have 3 full years, then 22 prorated years. The base has 20 years limited coverage. Check which part your claim involves.
Other mattresses: EM-16 and Embrace have 25 years limited coverage. The 621, INLA, INMC-10, both InnoPedic mattresses, and Genesis Deep Fill have 20 years limited coverage. Free Flow and LS 2300 have 20 years extended limited coverage. Match the card to your model.
Years 1-10: the 621, Memory-Cell/Memory-Gel, and InnoPedic cards show 100% coverage. From year 11, the consumer share starts at 50% of current suggested retail. It rises 5% with each later year. Later years mean more consumer responsibility.
Embrace: its proration schedule lists no charge in years 1-10. It lists 65% for years 11-12, 70% for 13-14, and 75% for 15-16. It lists 80% for 17-18, 85% for 19-20, and 90% for 21-25. Check the year band for a claim.
Fluid Support Chambers: the card gives 3 full years at no charge, or 2 for Free Flow. It lists 60% in years 4-6, 70% in 7-9, 80% in 10-12, and 90% in 13-20. Free Flow has a shorter no-charge period.
Claim freight: the cited InnoMax cards put transport or freight on the buyer. This applies to shipments to and from InnoMax or the factory. Fluid Support Chamber returns go freight collect after evaluation. Include freight in your repair budget.
Support: the 621, Memory-Cell/Memory-Gel, and InnoPedic cards require an authorized solid foundation and support system. A box spring voids all warranty coverage. Use the required foundation for these models.
Who owns InnoMax: InnoMax Corporation; originally founded in 1975 as Rocky Mountain Inflate-A-Bed
Where sources disagree
Genesis 400: its feature line says 20 Year Limited Warranty; its warranty section says 20 Year Extended Limited Warranty. Check which 20-year term applies before buying.
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Returns are limited to delivery damage or a product defect, not a change in comfort. Do not buy expecting to return it because the feel is wrong.
Check the return terms before ordering. These rules apply to American Sleep Collection products available on InnoMax.com.
Plan for the stated limits before deciding whether to buy.
A qualifying return also requires the item to be unused and unopened in its original packaging. Keep it that way if you may need to return it.
You pay return shipping and delivery fees. Any refund is reduced by shipping charges for delivery to you and back.
For an exchange under these terms, you pay return shipping and delivery fees. Call InnoMax for options before choosing an exchange.
Check the terms for your seller and order date before buying from InnoMax.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: The 13-inch Dual Head mattress and adjustable base comes with no setup or old-mattress removal. Plan who will handle each job before delivery.
In standard zones, InnoMax estimates 7-9 business days for the 13-inch Dual Head mattress and adjustable base. Remote zones may take longer, so check your address before planning delivery.
InnoMax lists free shipping for the 13-inch Dual Head mattress and adjustable base. Express In-Home delivery uses FedEx Freight Direct Premium. Unusual delivery needs for the 13-inch Dual Head may bring an extra fee. Before ordering, confirm delivery timing for your address and who will handle setup and old-mattress removal.
Typical wait: 13-inch Dual Head: 7-9 business days in standard zones; remote zones may take longer
Express In-Home delivery uses FedEx Freight Direct Premium and brings the 13-inch Dual Head mattress and adjustable base to any room of choice.
Figure 9.1: What happens between your order and your first night.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty's value depends on its rules, not just its number of years. Later costs and base rules can affect a claim, so check the card for your exact product.
Warranty terms vary by mattress and product part. Check the later-year costs and base requirements before you choose a model.
Before buying, match the card to the exact model.
Before setup, check the card's base and care rules.
Warranty length: 25 years limited for the 13-inch Dual Head mattress, EM-16, and Embrace. 20 years limited for the 13-inch Dual Head adjustable base, 621, INLA, INMC-10, both InnoPedic mattresses, and Genesis Deep Fill Free Flow. 20 years extended limited for Free Flow, Genesis 400, and LS 2300.
Coverage over time: For the 13-inch Dual Head mattress, coverage is 5 full years, then 20 prorated. Its air chamber and inflator have 3 full years, then 22 prorated. For 621, Memory-Cell/Memory-Gel card-covered mattresses, and InnoPedic, years 1-10 are at 100%. Years 11-20 are prorated. Year 11 equals 50% of current suggested retail, with each later year adding 5% to the consumer's warranty responsibility. For Embrace, years 1-10 are N/C. Years 11-12 are 65%, 13-14 are 70%, 15-16 are 75%, 17-18 are 80%, 19-20 are 85%, and 21-25 are 90%. Fluid Support Chambers have 3 full years at no charge, or 2 for Free Flow. Years 4-6 are 60%, 7-9 are 70%, 10-12 are 80%, and 13-20 are 90%.
Dip depth rule: Embrace: body impressions up to 2 inches are normal, not a product defect, and not covered.
What voids it or is not covered: On the 621, Memory-Cell/Memory-Gel, and InnoPedic cards, commercial use voids coverage. Soiled or unsanitary returns also void coverage. These cards exclude normal body impressions, firmness preference, stains, burns, loose threads, pilling, and normal cover stretching. A copy of the actual retail invoice showing the original date and place of purchase is required to validate a claim. Sensations/Embrace cards void coverage for commercial use or failure to follow instructions. They exclude tears, punctures, and listed misuse-related damage. Fluid Chamber cards void coverage if you fail to follow installation and care directions, or do not use the specified approved frame, safety liner, heater, and conditioner. Hardside chambers require a certified rigid frame. Softside use voids coverage. Air chamber and inflator cards require use according to instructions. Inflator coverage is void if its seal is broken, its casing is opened, or it is used to inflate another object.
Who pays shipping on a claim: Under the cited warranty cards, the purchaser or consumer pays transportation or freight to and from InnoMax or the factory. For Fluid Support Chambers, the evaluated mattress or replacement is returned freight collect.
Before you set it up
Which bed bases work
Base rules
Check the table before you pick a base. The wrong base can limit your warranty coverage, even on a new bed.
Scroll sideways to see the whole table
Base
OK?
What the rule says
If you use it
Box spring for the 621, Memory-Cell/Memory-Gel, and InnoPedic cards
Not allowed under the 621, Memory-Cell/Memory-Gel, and InnoPedic cards
Use an authorized solid foundation and support system for the 621, Memory-Cell/Memory-Gel, and InnoPedic
Box-spring use voids warranty coverage for the 621, Memory-Cell/Memory-Gel, and InnoPedic
Chapter 09
Review counts checked on each site · counts can change
Customer reviews and complaints
Why this matters to you: Check the owner complaints before buying; a service dispute can change your decision.
Trustpilot lists 187 customer reviews, read 2026-10-14. Sleep Foundation's airbed review has an 8.9/10 Test Lab Score and was updated March 6, 2026.
How we read the reviews
On 2026-10-14, we read Trustpilot's innomax.com page and noted 187 reviews.
The two newest posts were dated Apr 29, 2025 and Feb 18, 2025. We checked their stated concerns.
We read Sleep Foundation's airbed review on 2026-10-14. It lists an 8.9/10 Test Lab Score and an update date of March 6, 2026.
Trustpilot's 1.1 score comes from customer reviews, while Sleep Foundation reports a Test Lab Score.
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
The two newest Trustpilot reviews raise return or warranty disputes.
Review sites side by side
What each review site says
187 reviews
Trustpilot records customer feedback; Sleep Foundation reports a mattress test result. Use owner posts to assess service concerns.
Scroll sideways to see the whole table
Platform
Rating
Sample
Concerns
Platform mark:Trustpilot
1.1 score
187 reviews
The two newest reviews raise return or warranty disputes.
Chapter 10
What are the mattresses made of?
Why this matters to you: Use the material details to compare feel and heat clues; match each label to the material it covers.
The 13″ Dual Head combines different comfort, support, and cover materials. Compare their roles for feel and heat, then see which materials CertiPUR-US®, GOTS, and American Wool Certification cover.
Start with the comfort layers when feel matters; use the cover details to weigh heat claims.
What is inside each model
Scroll sideways to see the whole table
Model
Comfort layers
Support
Cooling
Cover
13″ Dual Head - Digital Air Bed & Adjustable Power Base
Reversible 2-stage upper insert: Talalay latex on one side and temperature-activated Memory-Cell® on the other.
Digital air support with air chambers and five support zones in the lower insert.
Breathable fabric with three Compression Flex™ zones.
Ultra Stretch performance fabric.
Safety labels, and what each one covers
These labels concern different materials, so read each card for its scope.
CertiPUR-US®
InnoMax says it uses CertiPUR-US certified foams in its mattresses.
Checks flexible polyurethane foam for content, emissions, and durability. It does not certify the full mattress.
Global Organic Textile Standard (GOTS)
Organic cotton ticking enclosure and backing fabric on the 621™ mattress.
Sets rules for organic textiles and responsible making and labeling. It does not cover the full mattress.
American Wool Certification
Certified 100% American Wool side panels on the 621™ mattress.
Identifies American wool, not the whole mattress.
What these labels do and don't prove
Marketing seals are not the same as published lab testing.
Our safety page explains law tags, foam and fabric labels, and what each one means.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Choose your route before you shop. Go in person if seeing a mattress first matters to you.
Shop online at InnoMax.com, or visit the Denver Warehouse Superstore at 530 West Elk Place, Denver, CO 80216.
Where it sells: Online through InnoMax.com or in person at its Denver Warehouse Superstore, 530 West Elk Place, Denver, CO 80216.
Chapter 12
InnoMax vs. other mattress brands
Why this matters to you: A higher price matters only when a feature is worth paying for. Match each model's main benefit to your need.
Solaire offers separate-side firmness control. Signature Hybrid suits value seekers.
Compare those trade-offs with Queen prices. Choose the need that matters most.
Compare the Queen Solaire and Signature Hybrid with InnoMax's 13″ Dual Head Queen. Choose the feature that best fits your need.
Adjustable firmness air mattress; 13 in; 50 settings
Why choose over InnoMax:Choose Solaire if you want separate-side firmness control. It has 50 precise settings on both sides in Queen or larger. Saatva says its two air chambers virtually eliminate motion transfer.
Hybrid; 13.25 in without pillow top; soft, medium, or firm
Why choose over InnoMax:Choose Signature Hybrid for soft, medium, or firm choices in a hybrid. Signature Hybrid Queen costs $4,621.00 less than InnoMax's 13″ Dual Head Queen. Choose InnoMax's 13″ Dual Head Queen only if its reversible upper insert, with Talalay latex and Memory-Cell, is worth that amount to you.
Mattress brands change prices and trial terms often, so recheck before you buy.
Quick Answers
Quick Answers Before You Buy
Quick answers cover waterbeds, finding a bed, and pricing.
Prices checked Oct 25, 2026. Recheck before buying.
Buying and policies
What Is An InnoMax Softside Waterbed?
It looks like a traditional mattress, but water chambers replace coils.
Do You Need Help Finding The Right Bed?
Book a free online product demonstration for help finding a bed.
Have questions about availability or pricing?
Contact InnoMax by live chat, call, or message about pricing or availability.
InnoMax prices checked Oct 25, 2026. Recheck before buying.
How we research: we read each brand's own pages, look for outside testers and owner reviews, and date every fact. We do not test beds ourselves. Read our method.
Find Your Evidence-Backed Match
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