Hotel Collection (Macy's Private Label) Mattress Review
Models6 models
FeelsPlush to Ultra Firm
TrialNone published
WarrantyNot published
Owner ReviewsNot yet researched
Ship TypeFree shipping
The 30-Second Verdict: Quick Summary
Hotel Collection by Aireloom is Macy's exclusive private-label mattress line, built by California luxury maker Aireloom. We tracked six models, from about $1,100 on sale to over $9,700. Macy's advertises free shipping and free returns, with buy-online-pickup-in-store. It's best if you shop at Macy's and want a luxury hotel-style bed you can try in a store. The catch is that specs, trial terms and ratings are thinly published, so you'll need to confirm details at Macy's.
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056)
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056), product photo
FirmnessPlushNot yet researched
Mattress TypeHybrid13.75 inches tall
Queen $Not publishedNot yet researched
Coil CountNot yet researchedNot yet researched
Key Strengths
Macy's shoppers who want a luxury hotel-style bed
Innerspring or hybrid fans who want to try in a store
Copper-infused cooling foam or latex comfort seekers
Buyers who like Macy's shipping, returns and financing
Good to Know
Budget shoppers
Online-only buyers who want a long boxed-bed trial
Shoppers who need full layer specs and certifications
Anyone mixing this up with hotelcollection.com, an unrelated fragrance store
Is Hotel Collection (Macy's Private Label) the best mattress for you?
Good fit for Macy's shoppers who want a luxury hotel-style innerspring or hybrid they can try in a Macy's store, like copper-infused cooling foams or latex comfort, and prefer Macy's shipping, returns and financing.
Poor fit for budget shoppers, online-only buyers wanting a long boxed-bed sleep trial, shoppers needing fully published layer specs and certifications, or anyone confusing this line with hotelcollection.com, which is an unrelated fragrance store that sells no mattresses.
Outside review scores
Review sites checked: Not yet researched. Their scores: No outside scores found. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.
Hotel Collection by Aireloom is Macy's exclusive private-label mattress line built by California luxury maker Aireloom, with six tracked models spanning about $1,100 on sale to over $9,700. Macy's advertises free shipping and free returns with buy-online-pickup-in-store. Best for Macy's shoppers wanting a luxury hotel-style bed; caveat: specs, trial terms and ratings are thinly published.
Aireloom, founded 1940
Maker
Not yet researched
Not yet researched
Not yet researched
Not yet researched
When Hotel Collection (Macy's Private Label) makes sense
Macy's shoppers who want a luxury hotel-style bed
Innerspring or hybrid fans who want to try in a store
Copper-infused cooling foam or latex comfort seekers
Buyers who like Macy's shipping, returns and financing
When Another Mattress May Suit You Better
Budget shoppers
Online-only buyers who want a long boxed-bed trial
Shoppers who need full layer specs and certifications
Anyone mixing this up with hotelcollection.com, an unrelated fragrance store
Review site scores
How the big review sites score Hotel Collection (Macy's Private Label)
Each site's own score and the exact bed it tested, side by side.
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Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Back sleepers wanting support with a cushioned top: start with the Airtech 2 Plush Tight Top or the Vitagenic Holland Maid Silver II Plush Luxetop. Stomach sleepers and firm-bed fans: shortlist the Vitagenic CopperTech Silver II 12.5 inch Firm or 13.5 inch Ultra Firm Tight Top. Side sleepers: favor the plusher Luxetop models (Handmade, Holland Maid) over the tight tops.
Hot sleepers: the CopperTech copper-infused models and the Anniversary Latex with copper- and graphite-infused gel foam are the line's stated cooling options. Heavier sleepers: favor the taller Luxetop builds (14 to 15.5 inch) and test edge support in store. All guidance is brand-level positioning from Macy's copy, not independent pressure-mapping, since firmness ratings and sleeper-review breakdowns are not published as of Sept 2026.
Firmness finder
Which Hotel Collection (Macy's Private Label) feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Hotel Collection (Macy's Private Label) publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Hotel Collection (Macy's Private Label) lists 6 models. Feel names are the brand's labels.
Airtech 2 (Hotel Collection by Aireloom Airetech 2 13.75 inch Plush Tight Top, Macy's ID 22870056, seen as closeout): plush-comfort tight-top hybrid positioned as the softer entry of the tracked line; full layer specs and current prices not published as of Sept 2026.
Anniversary Latex (Luxury Firm Latex Mattress Collection, Exclusively at Macy's, ID 22827854): latex-comfort luxury-firm model whose Macy's copy cites layers of high-density copper- and graphite-infused cooling gel foam for temperature regulation; price not published as of Sept 2026.
Vitagenic CopperTech Silver II (12.5 inch Firm Tight Top and 13.5 inch Ultra Firm Tight Top / Luxury Firm Streamline, ): the core cooling line pairing high-density foams with exclusive CopperTech copper-infused cooling technology; queen pricing seen in the low-to-mid thousands with sale events cutting deeper.
Vitagenic Handmade CopperTech Silver II (14 inch Luxury Firm Luxetop, IDs 22580089, 19246926): step-up hand-finished Luxetop with extra top-room comfort materials over the CopperTech core; queen pricing seen in the mid thousands.
Vitagenic Holland Maid Silver II (15.5 inch Natural Luxury Plush Luxetop set, ID 23068520; related Holland Maid CopperTech Silver Natural 14.5 inch, ID 13681502): flagship natural-luxury plush Luxetop of the tracked line, tallest profile of the six; set pricing seen up to about $9,719 at the top end.
Zero G Deluxe: no Macy's product page, specs, or pricing is published as of Sept 2026, so positioning, construction and price are not published as of Sept 2026; the name suggests zero-gravity or adjustable-base-friendly positioning but that is unverified.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056)
A plush-comfort tight-top hybrid, the softer entry of the tracked line, seen as a closeout.
13.75 inches
Plush
Not published
Anniversary Latex (Luxury Firm Latex Mattress Collection, ID 22827854)
A latex-comfort model. Macy's copy cites high-density copper- and graphite-infused cooling gel foam.
Not yet researched
Luxury firm
Not published
V
Vitagenic CopperTech Silver II (IDs 19246895-era, 22580034, 19246919)
High-density foams with CopperTech copper-infused cooling technology.
12.5 to 13.5 inches
Firm tight top, Ultra Firm tight top and Luxury Firm Streamline
Queen seen in the low to mid thousands, with deeper sale cuts
V
Vitagenic Handmade CopperTech Silver II (IDs 22580089, 19246926)
A hand-finished Luxetop with extra top-room comfort materials over the CopperTech core.
14 inches
Luxury firm
Queen seen in the mid thousands
V
Vitagenic Holland Maid Silver II (Natural Luxury Plush Luxetop set, ID 23068520; related Holland Maid CopperTech Silver Natural 14.5 inch, ID 13681502)
The flagship natural-luxury plush Luxetop, the tallest of the six.
15.5 inches
Plush
Up to about $9,719 (set), size not stated
Z
Zero G Deluxe
No Macy's page or specs turned up. The name hints at an adjustable-base-friendly build, but that's unverified.
Not yet researched
Not yet researched
Not published
Where the maker doesn't publish a number, we say so.
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Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 6
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056): Not yet researched
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056)
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056), product photo
ConstructionNot yet researched
Profile13.75 inches
FirmnessPlush
Queen $Not published
Not yet researchedNot yet researched
A plush-comfort tight-top hybrid, the softer entry of the tracked line, seen as a closeout.
Vitagenic Holland Maid Silver II (Natural Luxury Plush Luxetop set, ID 23068520; related Holland Maid CopperTech Silver Natural 14.5 inch, ID 13681502): Not yet researched
V
Vitagenic Holland Maid Silver II (Natural Luxury Plush Luxetop set, ID 23068520; related Holland Maid CopperTech Silver Natural 14.5 inch, ID 13681502)
Vitagenic Holland Maid Silver II (Natural Luxury Plush Luxetop set, ID 23068520; related Holland Maid CopperTech Silver Natural 14.5 inch, ID 13681502), product photo
ConstructionNot yet researched
Profile15.5 inches
FirmnessPlush
Queen $Up to about $9,719 (set), size not stated
Not yet researchedNot yet researched
The flagship natural-luxury plush Luxetop, the tallest of the six.
Every Hotel Collection (Macy's Private Label) mattress, past and present
Why this matters to you:
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Model
Sold
Status
Anniversary Latex (Luxury Firm Latex Mattress Collection, ID 22827854)
Not found
Sold now
Vitagenic CopperTech Silver II (IDs 19246895-era, 22580034, 19246919)
Not found
Sold now
Vitagenic Handmade CopperTech Silver II (IDs 22580089, 19246926)
Not found
Sold now
Vitagenic Holland Maid Silver II (Natural Luxury Plush Luxetop set, ID 23068520; related Holland Maid CopperTech Silver Natural 14.5 inch, ID 13681502)
Not found
Sold now
Zero G Deluxe
Not found
Sold now
Airtech 2 (Hotel Collection by Aireloom Airetech 2, Macy's ID 22870056)
Not found
No longer sold
Chapter 04
Prices checked 16 Sept 2026 · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Macy's list prices for the line run roughly $2,339 to $5,759 for mainstream queen models and $4,899 to $9,019 for top Luxetop sets, with sale events showing $1,097 to $3,317 on entry configurations and individual price points seen at $2,399, $3,317, $3,497, $4,099, $6,399 and up to $9,719.
Value read: frequent Macy's mattress sales (25 to 50% off events) make sale pricing competitive with mid-tier luxury hybrids, but list prices sit at full luxury levels comparable to Aireloom's dealer line; with specs and certifications thinly published, value hinges on negotiated sale price plus Macy's delivery and return terms rather than verifiable material upgrades. Zero G Deluxe pricing not published as of Sept 2026.
Not yet researched
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Hotel Collection (Macy's Private Label) If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Durability evidence is thin. Brand-reported: Aireloom is a handmade California luxury maker (founded 1940) and its mattresses typically carry a 10-year limited warranty, which sets the baseline expectation for this Macy's-exclusive line, though the line-specific warranty document, sag-depth threshold and exclusion terms are not published as of Sept 2026.
Independent: no durability testing (e.g., RTINGS-style or lab rollator data), no published owner-durability surveys and no sag-complaint datasets specific to these six models were found as of Sept 2026; treat longevity as unverified and inspect floor-model tufting, edge support and quilting in store before buying.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
1940Aireloom founded
Aireloom is a handmade California luxury maker (founded 1940)
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYSHandmade California luxury maker
NOT PUBLISHEDNo independent durability testing
THE BRAND SAYSTypical 10-year limited warranty from Aireloom
NOT PUBLISHEDNo foam densities or coil counts published
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
Sleep-trial length, comfort-exchange window, return mechanics and any restocking, pickup or exchange fees specific to Hotel Collection mattresses are not published as of Sept 2026; Macy's product pages advertise free returns but the governing time limit and mattress-specific exclusions could not be verified.
Verify the current Macy's mattress return and comfort-trial policy (time window, one-exchange rules, fees, condition requirements) on macys.com or with a store associate before buying, since department-store mattress trials are typically shorter and more restrictive than DTC 100-night boxed-bed trials.
Your trial, night by night
Not yet researchedNot yet researched
Not yet researchedNot yet researched
Not yet researchedNot yet researched
What each choice costs you
Keep it$0Nothing more to do
Return itNone (free returns)Not yet researched
Swap itNot yet researchedNot yet researched
Not covered by the trial: Not yet researched
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Hotel Collection (Macy's Private Label).
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Macy's product pages advertise FREE Shipping and Free Returns on Hotel Collection by Aireloom mattresses with buy-online-pickup-in-store options.
Shipping method (threshold parcel vs. scheduled in-home delivery), delivery time windows, white-glove setup availability and fees, old-mattress removal terms, and compatible frame, foundation or adjustable-base requirements for these models are not published as of Sept 2026; Macy's furniture delivery and mattress haul-away terms vary by market and item, so confirm delivery type, fees and removal service for your ZIP before checkout.
Typical wait: Not yet researched
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
The line-specific written warranty (length, sag-depth coverage threshold, covered defects, exclusions for comfort preference, stains, foundations and transportation, plus claim process) is not published as of Sept 2026. Baseline expectation comes from maker Aireloom, whose mattresses typically carry a 10-year limited warranty handled through the selling dealer, which for this line means Macy's customer service and the original proof of purchase.
Confirm the warranty card, registration steps and foundation requirements at purchase and keep bedding protection, since stain and improper-support exclusions are standard but unverified for this line.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
Ratings and reviews exist on the macys.com Hotel Collection by Aireloom pages. But we couldn't get counts or averages in September 2026, because macys.com wouldn't load for our page reads. One Reddit thread mentions the Copper Tech Silver Streamline Lux Firm as a second purchase, without useful detail.
Per-product ratings and reviews exist on macys.com Hotel Collection by Aireloom pages, but counts and averages could not be retrieved as of Sept 2026;. No line-level scores from Google, BBB, Sleep Foundation, Sleepopolis, Mattress Clarity or RTINGS specific to these six models were found as of Sept 2026.
Complaint themes specific to this line are not published as of Sept 2026; generic department-store mattress complaints (delivery scheduling, comfort exchanges, warranty claim friction) may apply but are not verified for this line.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not yet researched
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Platform
Rating
Sample
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
Per Macy's product copy, the line combines Aireloom innerspring support with high-density quilting and comfort foams, copper-infused CopperTech cooling foam, latex comfort layers (Anniversary Latex; Holland Maid Natural variants), graphite-infused gel foam, hand-tufted Luxetop panels and Tencel-family ticking on Aireloom heritage builds.
Firmness menu spans plush, luxury firm, firm and ultra firm across tight-top, Streamline, Euro-top and Luxetop builds from 12 to 15.5 inches. Certifications such as CertiPUR-US, GOTS, GOLS or OEKO-TEX are not published as of Sept 2026, and full top-to-bottom layer stacks with foam densities, coil counts and latex type are not published as of Sept 2026.
The materials, in plain words
CopperTech
Copper-infused cooling foam
Used in: Not yet researched
Safety labels, and what each one covers
Certifications
Not yet researched
We have not yet verified Hotel Collection (Macy's Private Label)'s certification claims with the certifiers themselves.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
CopperTech copper-infused cooling foam
2
Latex comfort layers
3
Graphite-infused gel foam
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Exclusively at Macy's: macys.com with buy online and pickup in store, plus Macy's stores where floor models can be tried; phone and live-chat sales support via Macy's. No standalone brand site exists: hotelcollection.com is an unrelated hotel-scent and lifestyle store that sells no mattresses, and aireloom.com (the manufacturer's site) lists the core Aireloom dealer line rather than these Macy's-exclusive models.
Sibling private label: Hotel Collection by Shifman (e.g., Caroline 13 inch) is a separate Macy's line made by Shifman, not Aireloom. No Costco, Amazon, Wayfair or other dealer listings for these six models were found as of Sept 2026.
Showroom Network
Exclusively at Macy's
Not yet researched
Store Access
Macy's stores with floor models
Not yet researched
Sales Culture
No other dealers found
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Hotel Collection (Macy's Private Label) sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Type
1
Online
Retailer
2
Macy's stores
Retailer
Not yet researched. Checked macys.com product listings.
Chapter 12
Hotel Collection (Macy's Private Label) vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Versus Aireloom dealer line: same California handmade maker and luxury innerspring heritage, but Macy's-exclusive naming and specs with frequent department-store sale pricing instead of dealer white-glove quoting; Aireloom dealer line wins on showroom expertise, Macy's line wins on sale accessibility.
Versus Beautyrest and Serta iComfort at Macy's: comparable store-trial convenience and delivery network, while Hotel Collection by Aireloom leans handmade luxury and copper cooling tech over national-brand lab-tested lines. Versus DTC boxed luxury (Saatva, Stearns-style online): Macy's line wins on in-store testing and same-retailer bedding bundles, loses on published specs, trial length and review transparency.
Versus Hotel Collection by Shifman: sibling Macy's private label from a different maker (two-sided craftsmanship heritage) rather than a comfort alternative within this line.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Hotel Collection (Macy's Private Label). We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
researched 16 Sept 2026 from official and retailer pages first, treating Macy's product listings as the primary source since no standalone brand site exists and macys.com blocks automated page reads, so model facts come from Macy's listings (product IDs 22870056, 22827854, 22580034, 22580089, 23068520, 19246919, 19246926), aireloom.com for maker background and hotelcollection.com to rule out the unrelated scent store.
Brand claims are labeled as Macy's copy, gaps were recorded as not published rather than filled,.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Is Hotel Collection (mattresses) the same as hotelcollection.com?
No. hotelcollection.com is an unrelated hotel-scent and lifestyle store that sells no mattresses; the mattresses are Hotel Collection by Aireloom, a Macy's exclusive made by Aireloom.
Who makes Hotel Collection mattresses?
Aireloom of California (founded 1940, E.S. Kluft and Co. / Flex Group family), building them exclusively for Macy's; a sibling Macy's line, Hotel Collection by Shifman, is made by Shifman instead.
Which model sleeps coolest?
Per Macy's copy, the Vitagenic CopperTech Silver II models with copper-infused cooling foam and the Anniversary Latex with copper- and graphite-infused gel foam are the stated cooling options, but no independent cooling tests were found.
Can I try them before buying?
Yes, at Macy's stores with floor models and on macys.com with buy-online-pickup-in-store; no trial boxes or brand-direct checkout exist.
What about the Zero G Deluxe?
No Macy's page, specs, or pricing is published as of Sept 2026, so verify the exact name with Macy's before buying.
What trial and warranty apply?
Macy's advertises free shipping and free returns, but the trial window, fees and the line-specific written warranty terms are not published as of Sept 2026, so confirm both at purchase.
Prices and promos checked 16 Sept 2026. Recheck before buying.
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