Customer Rating5.0 on Hush's Graph-Iced Mattress product page
Ship TypeFree, no-contact standard delivery. Orders are prepared within 1-2 business days, then delivered within 5-7 business days.
The 30-Second Verdict: Quick Summary
No, not for most buyers. The SweetNight CoolNest Hybrid Mattress, 12-inch costs less than Graph-Iced Mattress at Queen prices of $499.99 and $2,099.00.
Saatva Latex Hybrid Mattress by Saatva is a 12-inch hybrid innerspring with organic natural latex. Its Queen price is $2,759.00.
Hush still offers graphite-infused memory foam for shoppers who want that cooling material. Graph-Iced Mattress has 100 nights to try. Hush covers mattress return shipping. Hush Mattress returns require 30 days first and can start up to 100 days after receipt.
Buy it only if the Graph-Iced Mattress's medium-plush 7.5/10 feel fits you.
Graph-Iced Mattress
Graph-Iced cooling tech
FirmnessMedium-plush7.5/10
Mattress TypeHybrid with pocket coils and a foam base12-inch mattress
Queen $$2,099.00
Key Strengths
Hush says Graph-Iced has a 2-inch AirCross vented layer and 0.5-inch IcedShift cooling band to help manage temperature.
Graph-Iced has a 6-inch foam-encased pocket coil support layer. Its individually wrapped coils move independently, which Hush says can reduce partner disturbance.
The Hush Mattress has a 10-year manufacturer warranty. Check the coverage terms before buying.
Good to Know
Hush inspects mattress returns before refunding the original card. Refunds take 14 business days or longer from warehouse arrival. Bank posting then takes 3-5 business days.
Hush prepares in-stock orders within 1-2 business days, then delivers within 5-7 business days.
Sleepopolis rates Hush Arctic Luxe Hybrid 4.4/5 and its firmness 7/10. It praises cooling, but says side sleepers may not get enough pressure relief.
No, SweetNight CoolNest Hybrid Mattress, 12-inch is the better budget choice for a cooling hybrid. Two outlets scored Hush Arctic Luxe Hybrid: Mattress Clarity at 4/5 and Sleepopolis at 4.4/5. Both rate firmness 7/10.
Outside review scores
Review sites checked: 2 outlets. Their scores: 4/5 to 4.4/5. Model they tested: Hush Arctic Luxe Hybrid; 7/10 firmness. Each site tests in its own way, so read each row on its own.
No, not for most buyers. The SweetNight CoolNest Hybrid Mattress, 12-inch is the better budget fit for a cooling hybrid. Graph-Iced Mattress costs less for a Queen than Saatva Latex Hybrid Mattress by Saatva: $2,099.00 versus $2,759.00. Mattress Clarity scored Hush Arctic Luxe Hybrid 4/5; Sleepopolis scored it 4.4/5. Choose Graph-Iced if you want its named cooling layers; Hush says they are designed to control temperature.
4/5
Mattress Clarity score for Arctic Luxe Hybrid
Mattress Clarity gives 4/5 and praises support for back and stomach sleepers.
4.4/5
Sleepopolis score for Arctic Luxe Hybrid
Sleepopolis gives 4.4/5 and praises cooling, but says side sleepers may not get enough pressure relief.
When Hush makes sense
You prefer a medium-plush feel: Graph-Iced is listed at 7.5/10.
You want cooling layers: Graph-Iced pairs an airflow layer and cooling band with memory foam infused with cooling graphite.
You share a bed: Hush says Graph-Iced's pocket coils move on their own and reduce partner disturbance.
When Another Mattress May Suit You Better
You want natural latex: Saatva Latex Hybrid Mattress by Saatva pairs organic natural latex with a hybrid innerspring and has a medium-firm (6/10) feel.
You want a set Queen price: SweetNight CoolNest Hybrid Mattress, 12-inch costs $499.99.
You prefer medium-firm: SweetNight CoolNest Hybrid Mattress, 12-inch is medium-firm at about 6.5/10.
Praises cooling; says side sleepers may not get enough pressure relief.
Main configuration: Hush Arctic Luxe Hybrid; 7/10 firmness. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Keep each publisher's score separate. An average would create a rating neither outlet reported.
Each score comes from that outlet's own review. Prices, models and policies can change after a review.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Hush says Graph-Iced offers balanced support and comfort for various sleep positions. Use its feel as your main check before choosing.
The Graph-Iced Mattress is medium-plush, rated 7.5/10. Choose it if that feel suits you.
Neck: lie on your side with your usual pillow. Is your head level with your spine?
Shoulders: on your side, notice whether your bottom shoulder feels pressed.
Lower back: on your back, notice whether your lower back feels supported.
Hips: notice whether your hips feel comfortable and whether you can turn easily.
Figure 3.1: Four comfort checks when you lie on a mattress: neck, shoulders, lower back and hips.
Chapter 03
Compare the mattresses
Why this matters to you: This comparison helps you match a bed to your frame, comfort needs, and budget. Check height, firmness, and Queen price before you choose.
Use the listed specs to decide if the Graph-Iced Mattress fits your setup. Check feel, height, and price against your comfort needs, frame, and budget before buying.
Hush says its individually wrapped coils move independently to absorb movement and reduce partner disturbance. If a partner’s motion wakes you, weigh that feature against the bed’s feel before buying.
Graph-Iced Mattress: cooling foam and airflow over pocket coils
Graph-Iced Mattress
Graph-Iced Mattress product photo
ConstructionHybrid with pocket coils and a foam base
Profile12-inch
Firmness7.5/10, medium-plush
Queen $$2,099.00
Cooling featureGraph-Iced cooling tech
Graph-Iced Mattress suits shoppers who want Hush's cooling-focused foam-and-coil design. Hush lists Graph-Iced fusion foam, an airflow layer, an IcedShift band, pocket coils, and a foam base. Hush rates its feel 7.5/10, medium-plush.
No Hush model sits below or above Graph-Iced in this comparison. SweetNight CoolNest Hybrid Mattress, 12-inch costs less than Graph-Iced Mattress for a Queen, making budget the main caution. Choose Hush only if its cooling design matters more than price.
Best For
You want Graph-Iced cooling tech as the main draw.
You prefer Graph-Iced Mattress at 7.5/10, medium-plush to SweetNight CoolNest Hybrid Mattress, 12-inch at about 6.5/10, medium-firm.
You share a bed and want individually wrapped coils; Hush says they move independently to reduce partner disturbance.
Consider Instead If
If you want latex, choose Saatva Latex Hybrid Mattress by Saatva; its feel is medium-firm at 6/10.
For a cooling hybrid on a tighter budget, choose SweetNight CoolNest Hybrid Mattress, 12-inch at $499.99 for a Queen.
Check the current price and any discount before buying.
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A parts list is not a durability score. Match the warranty term to the exact mattress you plan to buy.
Hush lists a 10-year manufacturer warranty for Hush Mattress. Do not treat that term as coverage for Graph-Iced Mattress.
Hush lists the Graph-Iced Mattress with a 6-inch foam-encased pocket coil layer and 2-inch high-resilient foam base. It also lists a 2-inch AirCross vented transition layer, a 0.5-inch IcedShift cooling band, and two 2-inch Graph-Iced fusion foam layers. Compare these as construction details, not as a durability rating.
Who owns Hush: Sleep Country Canada Holdings Inc. acquired a 52% majority stake in Hush in October 2021, then the remaining 32% by May 7, 2024. Fairfax Financial Holdings Limited acquired all Sleep Country shares on October 1, 2024.
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Returns differ by product, and Hush Bed Frame is final sale. Check the model and item type before you order.
Graph-Iced Mattress has 100 nights to try and free mattress return shipping. Hush Mattress follows a separate return schedule.
Hush Mattress: wait 30 days before starting a return; start within 100 days after receipt.
Refund: after inspection, it goes to the original card.
Hush Bed Frame: final sale.
After inspection, the refund goes to the original card. Refunds typically take 14 business days or longer from warehouse arrival. Bank posting takes 3-5 business days after processing. Plan for this delay before you order.
After delivery, step by step
30 days for Hush MattressEarliest return start
Up to 100 days after receiptHush Mattress return deadline
14 business days or longerTypical refund time from warehouse arrival
Figure 6.1: What happens after delivery, and what each choice costs.
Hush covers mattress return shipping, so you pay no return shipping fee.
Before switching models: Check the new mattress's return fee and whether a fresh trial applies.
Check the terms for your seller and order date before buying from Hush.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Plan your bed change around delivery, and confirm setup and old-mattress removal for your address.
For in-stock orders, allow 1-2 business days for preparation and 5-7 business days for delivery. Plan your bed change around that window.
Hush provides free, no-contact standard shipping. Figure 9.1 shows Hush delivery across the USA. Before ordering, confirm timing, setup, and old-mattress removal for your address.
Typical wait: In-stock orders: prepared within 1-2 business days, delivered within 5-7 business days
Preparation: Hush prepares in-stock orders before delivery.
Delivery: Hush delivers the order after preparation.
Figure 9.1: What happens between your order and your first night.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: The Hush Mattress warranty term does not establish Graph-Iced Mattress coverage. Do not treat them as interchangeable.
Read the policy to see which problems qualify for coverage and what steps a claim requires.
Check which problems qualify for coverage.
Review the steps for a claim before you need them.
Warranty length: 10 years for Hush Mattress
Chapter 09
Review counts checked on each site · counts can change
Customer reviews and complaints
Why this matters to you: Hush's review scores vary by site. Read each pool on its own before relying on a score.
On 2026-10-15, Trustpilot showed 1.5 out of 5 from 261 reviews. BBB showed a rating of 1 from 16 customer reviews that day. Compare them as separate pools.
How we read the reviews
We compare Hush's product-page review score with Trustpilot, BBB, and Google ratings.
Each pool stays separate, so its score and comments stay together.
We check the page date and listed review count for each outside site.
On 2026-10-15, we checked Hush's Graph-Iced Mattress product page and Trustpilot's Hushblankets profile. That day, we checked BBB customer reviews for Hush Blankets and Google reviews displayed by Birdeye. We recorded each posted score and the listed review counts for Trustpilot, BBB, and Google.
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Trustpilot reviewers praise fast delivery and soft, comfortable bedding.
Trustpilot complaints cite missing orders and unresponsive customer service.
BBB complaints cite missing items and unanswered customer service requests.
Google reviews cite order and delivery problems with unresponsive support.
Review sites side by side
What each review site says
Separate review pools
Read each site's concerns beside its own score. Decide how much order-support risk you will accept before buying.
Scroll sideways to see the whole table
Platform
Rating
Sample
Positives
Concerns
Platform mark:Hush US reviews on the Graph-Iced Mattress product page
5.0 rating
Platform mark:Trustpilot Hushblankets profile
1.5 out of 5
261 reviews
Fast delivery and soft, comfortable bedding
Missing orders and unresponsive customer service
Platform mark:Better Business Bureau customer reviews for Hush Blankets
1 customer review rating
16 customer reviews
Missing items and unanswered customer service requests
Platform mark:Google-sourced reviews displayed by Birdeye
1.3 stars
85 Google reviews
Order and delivery problems with unresponsive support
Chapter 10
What are the mattresses made of?
Why this matters to you: Foam and textiles can carry different labels. Check the named product and material before relying on a seal.
The Graph-Iced Mattress has foam, pocket coils, and cooling layers. See how its build affects feel and heat, and what each safety label covers.
The Graph-Iced Mattress has a medium-plush feel, rated 7.5/10. Hush says its cooling features are designed to help control temperature.
Hush says the design is meant to help control temperature
Safety labels, and what each one covers
CertiPUR-US® checks foam, while OEKO-TEX® STANDARD 100 checks textiles and components. Each label has a different scope.
CertiPUR-US®
Foam in a Hush mattress
Checks foam for certain chemicals and low emissions into indoor air, not the full mattress.
OEKO-TEX® STANDARD 100
Hush Little Baby Soothing Crib Sheet Set and Hush Little Baby Waterproof Crib Mattress Protector
Tests textiles and components for harmful substances, not the full mattress.
What these labels do and don't prove
Treat each marketing seal as a check on its named material, not as a published lab test of the Graph-Iced Mattress.
Our safety page explains law tags, foam and fabric labels, and what each one means.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: For the Hush Mattress, wait 30 days before starting a return. Requests can start up to 100 days after receipt.
Hush sells mattresses online and in Hush retail stores. Try the Graph-Iced Mattress at home for 100 nights before deciding.
Where it sells: Online at HushBlankets.com and in Hush retail stores.
Chapter 12
Hush vs. other mattress brands
Why this matters to you: Check Queen prices and builds before choosing a rival. Match cost and materials to your needs.
SweetNight CoolNest Hybrid Mattress, 12-inch costs $1,599.01 less than Graph-Iced Mattress for a Queen. SweetNight's listing calls it a cooling hybrid.
According to Saatva, Saatva Latex Hybrid Mattress by Saatva has organic natural latex. Graph-Iced Mattress costs $660 less than Saatva Latex Hybrid Mattress by Saatva for a Queen.
Compare SweetNight CoolNest Hybrid Mattress, 12-inch, Saatva Latex Hybrid Mattress by Saatva, and Graph-Iced Mattress by firmness, build, and Queen price. Check whether the materials and cost fit what you need. Choose by cost and build.
Saatva Latex Hybrid Mattress by Saatva, Queen
Organic latex and coils
Saatva Latex Hybrid Mattress by Saatva$2,759.00 (+$660)
Hybrid innerspring; 12 inches; medium-firm (6/10)
Why choose over Hush:Organic natural latex is a reason to choose Saatva Latex Hybrid Mattress by Saatva. Pick it if that material is your priority.
Why choose over Hush: Hush describes Graph-Iced Mattress as a cooling-focused foam-and-coil design. SweetNight's listing calls SweetNight CoolNest Hybrid Mattress, 12-inch a cooling hybrid. At $499.99 for a Queen, choose SweetNight CoolNest Hybrid Mattress, 12-inch.
Mattress brands change prices and trial terms often, so recheck before you buy.
Quick Answers
Quick Answers Before You Buy
Use these quick answers to check care, materials, feel, and fit for the Graph-Iced Mattress. They cover practical details that can shape comfort and upkeep before you order.
Hush prices checked Oct 15, 2026. Recheck before buying.
Safety and materials
How do I care for this mattress?
Spot clean with a damp cloth. Do not remove the cover or wash the grip bottom.
Is the Graph-Iced Mattress hypoallergenic?
Hush says the Graph-Iced Mattress uses hypoallergenic materials.
Buying and policies
What makes the Graph-Iced Mattress suitable for hot sleepers?
Hush says Graph-Iced cooling tech and a vented layer improve airflow and dissipate heat.
Is this mattress firm or soft?
It feels medium-plush, rated 7.5/10.
How does the zero motion transfer feature benefit couples?
Individually wrapped coils isolate movement to limit partner disturbance, Hush says.
Twin, Twin XL, Full, Queen, and King are available.
Is the mattress suitable for side sleepers?
Hush says its hybrid build supports side sleepers with comfort and alignment.
Where is the Graph-Iced Mattress made?
Hush says the Graph-Iced Mattress is handcrafted in Canada.
Hush prices checked Oct 15, 2026. Recheck before buying.
How we research: we read each brand's own pages, look for outside testers and owner reviews, and date every fact. We do not test beds ourselves. Read our method.
Find Your Evidence-Backed Match
Need a personalized mattress recommendation?
Answer 6 quick questions about how you sleep, your preferences, and your bed base to compare mattress matches.
