Jordan Bedding Mattress Review

Models 12 models
Feels Plush to Firm
Trial 30 days
Warranty 10 years, non-prorated
Owner Reviews Not yet researched
Ship Type Not yet researched

The 30-Second Verdict: Quick Summary

Jordan Bedding is a factory-direct mattress maker in Hot Springs, Arkansas. It's been at it since 1958. It builds beds by hand in its own plant and sells from its own showroom. The 13-model line runs from value innersprings to Talalay latex, Serene foam and luxury hybrids. Most are two-sided and flippable. Prices run about $225 to $3,020. It's best if you're in Arkansas and want a local build and in-store testing. You won't find a refund trial, and you can't easily shop it from out of state.

Jordan 10-inch Serene Foam Jordan 10-inch Serene Foam, product photo
Jordan 10-inch Serene Foam, product photo
Firmness Cooler and more responsive than conventional foam, per the maker Not yet researched
Mattress Type Memory foam 10 inches tall
Queen $ $795 $795
Coil Count No coils (all-foam) Foam core, no coil system
Key Strengths
  • Arkansas shoppers who can visit Hot Springs
  • Fans of two-sided flippable innersprings
  • Value buyers (Camelot, Gold Medal)
  • Back and stomach sleepers who want firm, edge-supported beds
  • Side sleepers who want plush pillow tops, latex or the Majestic
  • Custom sizes for RVs, boats and antique frames
Good to Know
  • Out-of-state or online-only shoppers
  • Strict-organic shoppers
  • Anyone who wants a free return-with-refund trial
  • Spec-driven buyers who need densities, coil gauges and cover details
Chapter 01

Is Jordan Bedding the best mattress for you?

Good fit: Arkansas shoppers who can visit Hot Springs to lie on beds; fans of two-sided flippable innersprings; value buyers (Camelot, Gold Medal); back/stomach sleepers wanting firm edge-supported models (Duchess, Orthopedic); side sleepers wanting plush pillow tops, latex or the soft Majestic hybrid; custom sizes for RVs, boats and antique frames.

Poor fit: out-of-state or online-only shoppers (single store, no bed-in-box program published); strict-organic shoppers (no organic certification published); shoppers wanting a free return-with-refund trial; spec-driven buyers needing full densities, ILDs, coil gauges and cover details.

Outside review scores
Review sites checked: No outside ratings found. Their scores: Not yet researched. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.

Jordan Bedding is a factory-direct mattress maker in Hot Springs, Arkansas since 1958, hand-building beds in its own plant and selling from its own showroom. The 13-model line spans value innersprings to Talalay latex, Serene foam and luxury hybrids, mostly two-sided flippable, priced about $225 to $3,020. Best for Arkansas shoppers wanting local build and in-store testing.

Since 1958
In business

1980
Moved to Hot Springs

4.8 Facebook, 5.0 Google
Facebook rating

When Jordan Bedding makes sense
  • Arkansas shoppers who can visit Hot Springs
  • Fans of two-sided flippable innersprings
  • Value buyers (Camelot, Gold Medal)
  • Back and stomach sleepers who want firm, edge-supported beds
  • Side sleepers who want plush pillow tops, latex or the Majestic
  • Custom sizes for RVs, boats and antique frames
When Another Mattress May Suit You Better
  • Out-of-state or online-only shoppers
  • Strict-organic shoppers
  • Anyone who wants a free return-with-refund trial
  • Spec-driven buyers who need densities, coil gauges and cover details
Review site scores

How the big review sites score Jordan Bedding

Each site's own score and the exact bed it tested, side by side.

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Publication Reported Score Configuration Tested Testing Scope Evaluation Focus

Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.

Reading the scores

Why we don't average the scores

Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02

Comfort and firmness: which mattress fits you

Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.

Side sleepers: plush picks (Heirloom Plush, Ultra Pillow Comfort, Heirloom Memory Foam, 12-inch Serene, Talalay Latex medium, Majestic soft hybrid) for pressure relief; Majestic is explicitly positioned for side sleepers and couples. Back sleepers: medium/medium-firm models (Gold Medal, Camelot, Pillow Comfort, Talalay Latex, 12-inch Serene) balance contouring with support; firm Duchess/Orthopedic suit strict support wants.

Stomach sleepers: firm Duchess and Orthopedic with Power Edge support resist hammocking. Hot sleepers: Serene-foam and Talalay latex models are positioned cooler than conventional memory foam, though no independent cooling test data is published. Heavier sleepers: Power Edge and pocketed-coil two-sided models are the closest fit, but per-weight guidance, height data and weight limits are not published as of Sept 2026.

Firmness finder

Which Jordan Bedding feel fits you?

Weight chart not yet researched

Weight and sleep position can change how a bed feels. We have not yet checked whether Jordan Bedding publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.

Four alignment checkpoints against a neutral posture line Neck Shoulders Lower back Hips level with spine sink in, no pinch no gap below no sag Straight spine line
  1. Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
  2. Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
  3. Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
  4. Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03

Compare the mattresses

Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.

Jordan Bedding lists 12 models. Feel names are the brand's labels.

Serene/memory foam family: Jordan 10-inch Serene Foam ($475-$1,315; 10-inch; 7-inch HD foam base + 3-inch Carpenter Serene memory foam + breathable knit cover; steel semi-flex foundation in 5/7/9-inch heights; adjustable-base compatible) sleeps cooler and more responsive than conventional foam per the maker.

Jordan 12-inch Memory Foam with Serene ($800-$1,845; 12-inch; 7-inch HD base + 2.5-inch 4-lb memory foam + 2.5-inch Serene foam) adds medium-firm depth for side/combination sleepers. Heirloom Memory Foam ($1,500-$2,445; same foam stack + quilted pillow top with 2.25-inch foam) is the luxury foam pick.

Value innerspring family: Camelot ($225-$550; medium; 13.5-gauge Bonnell, 312 coils Full basis; cotton + foam both sides; damask cover; 5-year warranty) for kids/guest rooms; Gold Medal ($275-$1,154.95; medium; extended-height 13.5-gauge Bonnell; fiber pad + cotton + foam both sides; 10-year warranty); Orthopedic ($355-$1,365.95; firm; 13-gauge extended-height Power Edge coils; cotton + fiber + foam both sides; 10-year warranty); Duchess (from $475 to $1,469.95; firm; 13-gauge Power Edge; reinforced edge; 10-year warranty).

Pillow-top/pocketed family: Pillow Comfort ($575-$1,675.95; medium-firm two-sided; 15-gauge pocketed 660 Full/832 Queen/1024 King; cotton + fiber + 1.5-inch convoluted foam; pillow tops both sides); Ultra Pillow Comfort ($650-$1,745; luxury two-sided pillow top; same coil counts; natural cotton + fiber + convoluted foam; 2.25-inch HD foam + 0.5-inch fiber pillow tops both sides; 10-year warranty); Heirloom Plush ($725-$1,845; plush two-sided; Power Edge pocketed coils, about 950 in King; cotton + fiber + 1.5-inch convoluted foam; quilted pillow tops both sides; 10-year warranty); Heirloom Pillow Top ($1,075-$2,445 per homepage best-seller pricing; luxury hybrid pillow top; full specs not published as of Sept 2026).

Latex: Jordan Talalay Latex ($1,075-$2,599.95; medium; 3-inch solid Talalay latex over 7-inch HD foam base; breathable knit cover; edge-to-edge; adjustable-base compatible; 10-year warranty).

Flagship: The Majestic ($2,400-$3,020 Queen/King sets and mattress-only; soft/plush hotel-suite hybrid; edge-to-edge pocketed coils; 10 lbs cotton each side; 2-inch HD memory foam; 2-inch plush polyfoam box-top quilt; 0.75-inch support foam; two-sided flippable; handcrafted in Hot Springs).

Scroll sideways to see the whole table
Visual Model Build Profile Firmness (brand words) Queen $ Coil Count
Jordan 10-inch Serene Foam, product photo Jordan 10-inch Serene Foam 7-inch HD foam base, 3-inch Carpenter Serene memory foam and a breathable knit cover. Steel semi-flex foundations come in 5, 7 and 9 inch heights. It's adjustable-base compatible. 10 inches Cooler and more responsive than conventional foam, per the maker $795 No coils (all-foam)
Jordan 12-inch Memory Foam with Serene, product photo Jordan 12-inch Memory Foam with Serene 7-inch HD base, 2.5-inch 4-lb memory foam and 2.5-inch Serene foam. 12 inches Medium firm $1,250 No coils (all-foam)
Heirloom Memory Foam, product photo Heirloom Memory Foam Same foam stack as the 12-inch, plus a quilted pillow top with 2.25-inch foam. Not yet researched Medium firm $1,800 No coils (all-foam)
Camelot, product photo Camelot 13.5-gauge Bonnell coils (312 on a Full), with cotton and foam on both sides and a damask cover. 5-year warranty. Not yet researched Medium $300 312 coils (Full)
Gold Medal, product photo Gold Medal 13.5-gauge Bonnell coils, with fiber pad, cotton and foam on both sides. 10-year warranty. Extended height Medium $400 Not yet researched
Orthopedic, product photo Orthopedic 13-gauge Power Edge coils, with cotton, fiber and foam on both sides. 10-year warranty. Extended height Firm $600 Not yet researched
Duchess, product photo Duchess 13-gauge Power Edge coils with a reinforced edge. 10-year warranty. Not yet researched Firm $680 Not yet researched
Pillow Comfort, product photo Pillow Comfort 15-gauge pocketed coils (660 Full, 832 Queen, 1024 King), with cotton, fiber and 1.5-inch convoluted foam. Pillow tops on both sides. Not yet researched Medium-firm, two-sided $575 to $1,675.95 660 Full, 832 Queen, 1024 King
Ultra Pillow Comfort, product photo Ultra Pillow Comfort Same coil counts as Pillow Comfort, with natural cotton, fiber and convoluted foam, plus 2.25-inch HD foam and 0.5-inch fiber pillow tops on both sides. 10-year warranty. Not yet researched Luxury two-sided pillow top $650 to $1,745 Same coil counts as Pillow Comfort
Heirloom Plush, product photo Heirloom Plush Power Edge pocketed coils (about 950 in a King), with cotton, fiber and 1.5-inch convoluted foam and quilted pillow tops on both sides. 10-year warranty. Not yet researched Plush, two-sided $1,200 About 950 in King
Heirloom Pillow Top, product photo Heirloom Pillow Top The brand does not publish full specs (checked September 2026). Not yet researched Luxury hybrid pillow top $1,800 950 coils
Jordan Talalay Latex, product photo Jordan Talalay Latex 3-inch solid Talalay latex over a 7-inch HD foam base, with a breathable knit cover. It's edge-to-edge and adjustable-base compatible. 10-year warranty. Not yet researched Medium $1,800 Not yet researched

Where the maker doesn't publish a number, we say so.

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ModelCoil gaugeCoil countFoam densityLatexILD
Model 1 of 12

Jordan 10-inch Serene Foam: Not yet researched

Jordan 10-inch Serene Foam, product photo
Jordan 10-inch Serene Foam
Jordan 10-inch Serene Foam, product photo
Construction Not yet researched
Profile 10 inches
Firmness Cooler and more responsive than conventional foam, per the maker
Queen $ $795
Not yet researched Not yet researched

7-inch HD foam base, 3-inch Carpenter Serene memory foam and a breathable knit cover. Steel semi-flex foundations come in 5, 7 and 9 inch heights. It's adjustable-base compatible.

Best For

Consider Instead If

Model 2 of 12

Jordan 12-inch Memory Foam with Serene: Not yet researched

Jordan 12-inch Memory Foam with Serene, product photo
Jordan 12-inch Memory Foam with Serene
Jordan 12-inch Memory Foam with Serene, product photo
Construction Not yet researched
Profile 12 inches
Firmness Medium firm
Queen $ $1,250
Not yet researched Not yet researched

7-inch HD base, 2.5-inch 4-lb memory foam and 2.5-inch Serene foam.

Best For

Consider Instead If

Model 3 of 12

Heirloom Memory Foam: Not yet researched

Heirloom Memory Foam, product photo
Heirloom Memory Foam
Heirloom Memory Foam, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Medium firm
Queen $ $1,800
Not yet researched Not yet researched

Same foam stack as the 12-inch, plus a quilted pillow top with 2.25-inch foam.

Best For

Consider Instead If

Model 4 of 12

Camelot: Kids and guest rooms

Camelot, product photo
Camelot
Camelot, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Medium
Queen $ $300
Coil count 312 coils (Full)

13.5-gauge Bonnell coils (312 on a Full), with cotton and foam on both sides and a damask cover. 5-year warranty.

Best For

Consider Instead If

Model 5 of 12

Gold Medal: Not yet researched

Gold Medal, product photo
Gold Medal
Gold Medal, product photo
Construction Not yet researched
Profile Extended height
Firmness Medium
Queen $ $400
Not yet researched Not yet researched

13.5-gauge Bonnell coils, with fiber pad, cotton and foam on both sides. 10-year warranty.

Best For

Consider Instead If

Model 6 of 12

Orthopedic: Not yet researched

Orthopedic, product photo
Orthopedic
Orthopedic, product photo
Construction Not yet researched
Profile Extended height
Firmness Firm
Queen $ $600
Not yet researched Not yet researched

13-gauge Power Edge coils, with cotton, fiber and foam on both sides. 10-year warranty.

Best For

Consider Instead If

Model 7 of 12

Duchess: Not yet researched

Duchess, product photo
Duchess
Duchess, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Firm
Queen $ $680
Not yet researched Not yet researched

13-gauge Power Edge coils with a reinforced edge. 10-year warranty.

Best For

Consider Instead If

Model 8 of 12

Pillow Comfort: Not yet researched

Pillow Comfort, product photo
Pillow Comfort
Pillow Comfort, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Medium-firm, two-sided
Queen $ $575 to $1,675.95
Coil count 660 Full, 832 Queen, 1024 King

15-gauge pocketed coils (660 Full, 832 Queen, 1024 King), with cotton, fiber and 1.5-inch convoluted foam. Pillow tops on both sides.

Best For

Consider Instead If

Model 9 of 12

Ultra Pillow Comfort: Not yet researched

Ultra Pillow Comfort, product photo
Ultra Pillow Comfort
Ultra Pillow Comfort, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Luxury two-sided pillow top
Queen $ $650 to $1,745
Not yet researched Not yet researched

Same coil counts as Pillow Comfort, with natural cotton, fiber and convoluted foam, plus 2.25-inch HD foam and 0.5-inch fiber pillow tops on both sides. 10-year warranty.

Best For

Consider Instead If

Model 10 of 12

Heirloom Plush: Not yet researched

Heirloom Plush, product photo
Heirloom Plush
Heirloom Plush, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Plush, two-sided
Queen $ $1,200
Coil count About 950 in King

Power Edge pocketed coils (about 950 in a King), with cotton, fiber and 1.5-inch convoluted foam and quilted pillow tops on both sides. 10-year warranty.

Best For

Consider Instead If

Model 11 of 12

Heirloom Pillow Top: Not yet researched

Heirloom Pillow Top, product photo
Heirloom Pillow Top
Heirloom Pillow Top, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Luxury hybrid pillow top
Queen $ $1,800
Coil count 950 coils

The brand does not publish full specs (checked September 2026).

Best For

Consider Instead If

Model 12 of 12

Jordan Talalay Latex: Not yet researched

Jordan Talalay Latex, product photo
Jordan Talalay Latex
Jordan Talalay Latex, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Medium
Queen $ $1,800
Not yet researched Not yet researched

3-inch solid Talalay latex over a 7-inch HD foam base, with a breathable knit cover. It's edge-to-edge and adjustable-base compatible. 10-year warranty.

Best For

Consider Instead If

The full lineup

Every Jordan Bedding mattress, past and present

Why this matters to you:
Scroll sideways to see the whole table
ModelSoldStatus
CamelotNot foundSold now
Gold MedalNot foundSold now
OrthopedicNot foundSold now
DuchessNot foundSold now
Jordan 10-inch Serene FoamNot foundSold now
Jordan 12-inch Memory Foam with SereneNot foundSold now
Heirloom Memory FoamNot foundSold now
Pillow ComfortNot foundSold now
Ultra Pillow ComfortNot foundSold now
Heirloom PlushNot foundSold now
Heirloom Pillow TopNot foundSold now
Jordan Talalay LatexNot foundSold now
The MajesticNot foundSold now
Gel Memory FoamNot foundNo longer sold

Chapter 04

Prices checked Not yet researched · recheck before buying

Mattress prices and value

Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.

Official set/mattress-only price ranges: Camelot $225-$550; Gold Medal $275-$1,154.95; Orthopedic $355-$1,365.95; 10-inch Serene Foam $475-$1,315; Duchess $475-$1,469.95; Pillow Comfort $575-$1,675.95; Ultra Pillow Comfort $650-$1,745; Heirloom Plush $725-$1,845; 12-inch Memory Foam with Serene $800-$1,845; Talalay Latex $1,075-$2,599.95; Heirloom Pillow Top $1,075-$2,445; Heirloom Memory Foam $1,500-$2,445; Majestic $2,400-$3,020.

Options span Twin through Cal King in Sets and mattress-only (M/O), plus custom sizes; per-size pricing, foundation add-on pricing and current sale discounts: not published as of Sept 2026. Financing: Affirm online with real-time decision and Synchrony in-store with promotional 0% options.

Value read: factory-direct Hot Springs build since 1958 with mostly two-sided flippable construction and 10-year non-prorated warranties (5-year Camelot) is a fair local-value story versus national mid-tier brands, but thin specs and single-store buying limit comparison shopping.

Not yet researched

White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.

Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.

Are the expensive ones worth it?

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ModelBuy Jordan Bedding IfSkip IfBuy Instead
Chapter 05

How well do the mattresses hold up?

Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.

Durability evidence is brand-reported: all innerspring mattresses are two-sided flippable with comfort layers on both sides for even wear; foam/latex models pair HD foam bases with Serene, memory foam or Talalay latex comfort layers. Warranty badges: 10-year non-prorated on most models, 5-year non-prorated on Camelot sets; sag coverage uses body impressions greater than 1.5 inches with matching support.

Care terms require a matching foundation or solid platform with center support (queen/king need 5+ legs or rigid floor-reaching center support plus 5+ hardwood cross slats) and sanitary condition. Independent longevity testing (rollator, sag or third-party trials) and owner-reported lifespan data: not published as of Sept 2026.

Track-record signal: brand claims family operation since 1958, moved to Hot Springs in 1980, with beds assembled by hand and individually checked, all brand-reported rather than independently verified.

What to watch for, and when:

Ownership, deals, lawsuits & launches

Company History & Model Evolution

Show the full company history
1958 Founded

factory-direct mattress maker in Hot Springs, Arkansas since 1958

1980 Moved to Hot Springs

moved to Hot Springs in 1980

Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.

What we could confirm, and what the brand doesn't say

The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.

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What we checked What the brand doesn't publish
THE BRAND SAYSTwo-sided, flippable build NOT PUBLISHEDNo independent longevity testing
THE BRAND SAYS10-year non-prorated warranty NOT PUBLISHEDNo certifications published
THE BRAND SAYSIn business since 1958 NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched NOT PUBLISHEDNot yet researched

Where sources disagree

Chapter 06

Sleep trials, returns, exchanges and fees

Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.

No free return-with-refund trial is published. Instead a 30-Day Comfort Trial on mattresses allows one exchange to a different Jordan Bedding mattress model only, beginning on delivery or pickup date; the mattress must be clean and undamaged with law tags attached, receipt required, and a flat restock charge plus exchange delivery/pickup fees may apply; the maker advises 2-3 weeks of adjustment first.

Accessories (pillows, sheets/bedding, frames, protectors) are returnable only unopened/unused in original packaging within 30 days with receipt, refunded to original payment in 5-7 business days; opened bedding is final sale. Excluded: foundations, furniture unless faulty, clearance/final sale, custom/special orders, floor models/as-is and abused/soiled goods.

Defects must be reported within 30 days for mattresses/foundations and 7 days for furniture; exchanges require prior authorization via 501-262-1581 or sales@jordanbedding.com.

Your trial, night by night
  1. Not yet researchedNot yet researched
  2. Not yet researchedNot yet researched
  3. 30 daysLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itFlat restock charge plus exchange delivery feesMattress clean and undamaged with law tags attached, receipt required
Swap itNot yet researchedOne exchange to a different Jordan model

Not covered by the trial: Foundations, clearance, custom orders, floor models, soiled goods

Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.

Check the terms for your seller and order date before buying from Jordan Bedding.
Chapter 07

Delivery, setup and old-mattress removal

Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.

In-state: personal delivery from Hot Springs within Arkansas, scheduled after ordering; fees by distance: within 30 miles $50; Benton or Arkadelphia $80; Little Rock, Alexander or North Little Rock $100; other zones by phone quote. Out-of-state: shipping outside Arkansas can be arranged with rates varying by product type and location.

Lead times, setup/white-glove placement and old-mattress removal or recycling specifics: not published as of Sept 2026. Foam models ship unboxed via delivery rather than bed-in-box, so no expansion wait is stated; confirm timing, setup and haul-away with the store before purchase.

Typical wait: Not yet researched

Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08

Terms checked on the brand's site · recheck before you buy

What do the warranties cover?

Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.

Standard coverage is the Jordan Limited 10-Year Non-Prorated Warranty from purchase date (Camelot sets: 5-Year Non-Prorated); repair or replacement at maker option does not extend the term. Covers manufacturing defects in workmanship and materials excluding covers: loose/broken/protruding wires, body impressions greater than 1.5 inches, and broken/loose support elements including foundation sag when continuously on a matching foundation.

Requires original purchaser with original store receipt, matching foundation bought at the same time or a solid platform with good center support (queen/king: 5+ legs or rigid floor-reaching center support plus 5+ hardwood cross slats), and sanitary condition; heavily soiled bedding may be refused.

Excludes as-is goods, comfort/height preference, stains/soiling/burns, bent border rods from moving, transport/delivery fees, non-defective companion pieces and hotel/motel/institutional use. Claims go through the selling store, or Jordan Brothers Bedding Inc., 4735 Malvern Rd, Hot Springs, AR 71901 / sales@jordanbedding.com if unreachable.

Measuring a mattress dip with a straight edge and a ruler Straight edge across the bed Dip depth Mattress, nobody lying on it

Covered when the dip is deeper than Body impressions greater than 1.5 inches, measured with nobody on the bed.

  1. Strip the bed down to the mattress and wait a few hours so the top layers can recover.
  2. Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
  3. Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up

Which bed bases keep your warranty

Warranty rules

Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.

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Base OK?
Steel semi-flex foundation Matching foundation, 5/7/9-inch heights
Adjustable base Foam and latex models compatible
Chapter 09

Review counts checked on each site · they change daily

Customer reviews and complaints

Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.

The on-site testimonials page shows Facebook Excellent 4.8 and Google Excellent 5.0 badges with representative praise such as next-day custom builds, adjustable-bed help, great service/delivery/product and multi-year latex ownership; no negative reviews appear and review counts are not shown.

BBB rating, Yelp rating, per-model star ratings and review counts, plus complaint themes (comfort disputes, delivery damage, warranty denials): not published as of Sept 2026. Why reviews are scarce: a single-store factory-direct operator concentrates feedback in Google/Facebook store profiles and in-person referrals rather than per-model on-site reviews, so model-level review trails are thin; verify current store-profile ratings before buying.

How we read the reviews

Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.

Reported praise and concerns:

Review sites side by side

What each review site says

No complaint data

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Platform Rating
Platform mark:Facebook 4.8
Platform mark:Google 5.0
Chapter 10

What are the mattresses made of?

Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.

Innerspring cores: 13.5-gauge Bonnell (Camelot, Gold Medal extended-height) and 13-gauge extended-height Power Edge (Duchess, Orthopedic), plus Power Edge pocketed coils (Heirloom Plush, about 950 in King) and 15-gauge pocketed coils (Pillow Comfort and Ultra: 660 Full/832 Queen/1024 King); Majestic uses an edge-to-edge pocketed coil unit with 10 lbs cotton per side.

Comfort layers: natural cotton padding, fiber pads, convoluted and HD polyfoam, quilted damask/knit tickings (ticking color may vary), 4-lb viscoelastic memory foam and Carpenter Serene foam, 3-inch solid Talalay latex over a 7-inch HD foam base on the latex model. Covers: breathable knit on foam/latex models; quilted pillow tops on plush models.

Bases: matching steel semi-flex foundations in 5/7/9-inch heights; foam/latex models are adjustable-base compatible. Foam densities (except 4-lb memory foam and noted layers), ILDs, coil counts for Bonnell/Power Edge units, latex blend/ILD, cover and fire-barrier details and certifications (CertiPUR-US, OEKO-TEX, GOTS): not published as of Sept 2026.

The materials, in plain words

Carpenter Serene foam

Memory foam that sleeps cooler and more responsive than conventional foam per the maker

Used in: Not yet researched
Talalay latex

3-inch solid latex comfort layer over HD foam base

Used in: Not yet researched

Safety labels, and what each one covers

Certifications
Not yet researched
We have not yet verified Jordan Bedding's certification claims with the certifiers themselves.
What these labels do and don't prove

Read your law tag

How to read the law tag in three steps

Why this matters to you:
Law tag guide

How to read a mattress law tag

The three steps

1
Carpenter Serene memory foam

2
Talalay latex

3
Power Edge coils

Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.

How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11

Where can you try and buy the mattresses?

Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.

Try and buy at one factory-direct showroom: 4735 Malvern Rd, Hot Springs, AR 71901; Mon-Fri 8:30-5:00, Sat 12:30-4:30; phone 501-262-1581; email sales@jordanbedding.com; online shop with cart and Affirm checkout plus custom-size ordering for RVs, boats and antique frames. No other stores, dealers or marketplace listings were found; purchase is effectively in-store or direct-online from Hot Springs.

The business says it is becoming Jordan Mattress and Home, with the same family, building and beds. Confirm current hours and stock before visiting.

Showroom Network
Factory-direct showroom in Hot Springs
Mon-Fri 8:30-5:00, Sat 12:30-4:30
Store Access
Online shop with Affirm checkout
Not yet researched
Sales Culture
Personal delivery within Arkansas
$50 within 30 miles, up to $100 for Little Rock area
Inventory & Delivery
Not yet researched
Not yet researched

How to test a bed in the store

Where Jordan Bedding sells

A sample to show the mix of store types. Use the brand's store finder for the ones near you.

Scroll sideways to see the whole table
# Channel Address Type
1 Hot Springs 4735 Malvern Rd, Hot Springs, AR 71901 Factory-direct showroom
Hours change by location, so call ahead before you visit.

Not yet researched. Checked Not yet researched.

Chapter 12

Jordan Bedding vs. other mattress brands

Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.

Versus Original Mattress Factory (factory-direct): similar hand-built two-sided innerspring value story, while Jordan counters with Serene foam, Talalay latex and Arkansas-only showroom depth; OMF publishes broader footprint detail, so compare invoiced build sheets. Versus Verlo and Denver Mattress regional factory-direct: similar in-store fitting and local-build pitch, while Jordan is a single Hot Springs plant versus their multi-store networks.

Versus national DTC hybrids (Saatva, Helix, Casper): Jordan wins on try-before-you-buy locally and flippable two-sided builds, while DTC rivals win on published specs, free trials and nationwide shipping. Versus Sealy/Serta/Beautyrest: Jordan wins on local-build transparency and non-prorated warranty headlines, while nationals win on third-party review depth and everywhere availability.

More brand reviews to compare: JetBed, Joerns Healthcare, Jonathan Stevens Mattress, Joybed, Justice Furniture, Kairos.

Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13

How we research and report

This page is an early draft built from our research sheet for Jordan Bedding. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.

Researched Sept 16, 2026 from official jordanbedding.com pages first (all 13 mattress product pages, homepage, about-us, shop-mattresses, comfort-trial, warranty, delivery-shipping, refund-and-return-policy, reviews, testimonials and showroom-location pages); brand claims are labeled brand-reported and gaps recorded rather than filled.

Our review check was limited to the on-site testimonials page (Facebook 4.8 / Google 5.0 badges, counts not shown); independent ratings and complaint records were not found as of Sept 2026.

Key sources: https://www.jordanbedding.com/product/jordan-10-serene-foam/, https://www.jordanbedding.com/about-us/, https://www.jordanbedding.com/warranty/, https://www.jordanbedding.com/refund-and-return-policy/, https://www.jordanbedding.com/delivery-shipping/, https://www.jordanbedding.com/testimonials/ and https://www.jordanbedding.com/showroom-location/.

How we check this page
Stage 01 Factory

Who built the bed

Stage 02 Test results

Outside test results

Stage 03 Safety

Fire safety papers and the law tag

Stage 04 Pressure and motion

Outside pressure and motion tests

Stage 05 Reviews

Review scores, side by side

Quick Answers

Quick Answers Before You Buy

Safety and materials
Buying and policies

Where are Jordan Bedding mattresses made?

Hand-assembled in the company plant at 4735 Malvern Rd, Hot Springs, AR, where the family has operated factory-direct since 1958 (moved to Hot Springs in 1980).

How much do they cost?

Ranges run $225-$550 Camelot to $2,400-$3,020 Majestic; midline examples include 10-inch Serene $475-$1,315, Orthopedic $355-$1,365.95 and Talalay Latex $1,075-$2,599.95, with per-size pricing confirmed in-store.

Is there a sleep trial?

A 30-day one-exchange-only comfort trial to a different model, with possible restock and delivery fees and no cash-refund path published.

What does the warranty cover?

10-year non-prorated (5-year Camelot) coverage of manufacturing defects including impressions over 1.5 inches, requiring matching support, receipt and sanitary condition.

Do they deliver and remove the old mattress?

Personal Arkansas delivery ($50-$100 by zone, other zones by quote) plus arranged out-of-state shipping; setup and old-mattress removal terms are not published, so confirm before purchase.

Which model is firmest or softest?

Duchess and Orthopedic are the firm edge-supported picks; Majestic soft/plush hybrid and Heirloom Plush are the softest, with Talalay Latex in medium.

Prices and promos checked Not yet researched. Recheck before buying.

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