Should You Buy the Kingsdown Passions Bankwell Mattress?

Type Hybrid with gel-infused memory foam, latex, and tri-zoned support coils.
Firmness Plush
Queen Price $1,799.00 list price
Height 16 inches
Trial 100-night trial, $150 restocking fee, return within 100 calendar days from delivery date
Warranty 10 years

The 30-⁠second verdict

No, not for most value-focused buyers: the Brooklyn Bedding Signature Hybrid has a lower Queen list price. The Bankwell is listed as Plush, and its Queen list price is $1,799, compared with $1,465 for the Brooklyn. Sleep Foundation names the Brooklyn a best-value pick and scores its pressure relief 8.5/10. Kingsdown also offers the Bankwell in Cushion Firm, its stated middle feel. Buy it only if you prefer the Plush feel enough to pay more, or choose Cushion Firm if you want Kingsdown’s middle feel.

Best forSleepers who prefer plush comfort
Not ideal forSleepers who prefer cushion-firm support but choose Plush
Passions Bankwell Passions Bankwell, product photo
Firmness options2Plush, Cushion Firm
Pros
  • Cooling gel layers. Kingsdown lists cooling gel fibers in the quilt, gel foam, and breathable latex channels to help disperse body heat.
  • Targeted center coils. Kingsdown says heavier-gauge coils in the center third target lumbar support.
  • Adjustable base fit. This mattress is compatible with an adjustable base.
  • Made in USA. Kingsdown says the mattress is handcrafted in the USA.
Cons
  • Delivery wait. Kingsdown lists 2-3 weeks from order to delivery, so plan for the wait.
  • Trial return fee. Kingsdown's 100-night trial has a $150 restocking fee for returns, so returning it costs extra.
  • Break-in period. Kingsdown says to allow two to three weeks for the mattress to conform and your body to adjust.
Feel & Fit

How firm is the Passions Bankwell, and which firmness should you pick?

Choose Cushion Firm if you want Kingsdown’s stated middle level, or Plush if you prefer the Plush option. Kingsdown labels Plush Green and Cushion Firm Blue. The brand describes Cushion Firm as the middle level between its Plush and Firm levels.

SofterFirmer
  1. Plush Brand scale: Green
  2. Cushion Firm Brand scale: Blue
Firmness options: softest to firmest, as Kingsdown lists them.
Sources (2)
Feel & Fit

Is the Passions Bankwell good for back pain?

The Bankwell may be worth considering for lumbar support, but it is not a promise of pain relief. Kingsdown says its three-zone system uses heavier-gauge coils in the center third to provide targeted lumbar support. That is a brand design claim. If you can try the mattress, notice whether the center support feels comfortable to you, and weigh that against the mattress feel you prefer.

What the brand says
Kingsdown says its three-zone system provides targeted lumbar support through heavier-gauge coils in the center third.
Ongoing back pain? Ask a doctor or physical therapist what support your back needs before you buy.
Sources (1)
Feel & Fit

How cool or hot does it sleep?

Kingsdown describes the Bankwell as having cooling features, but that build alone does not establish whether it sleeps warm or neutral. The Fresh Comfort® Quilt uses cooling gel fibers. Comfort Flex Gel Foam and Tri-Tech Gel Infused Memory Foam add gel; Tri-Tech also uses graphite, silver and copper. A breathable latex layer has airflow channels to help disperse body heat. The tri-zoned coil unit has heavier-gauge center coils for lumbar support.

Cooling features the brand lists
Cooling gel fibers in the Fresh Comfort® Quilt, Comfort Flex gel foam, Tri-Tech Gel Infused Memory Foam with graphite, silver and copper, and breathable latex airflow channels to disperse body heat. The page also describes a tri-zoned coil unit with heavier-gauge center coils for lumbar support.
Sources (1)
Build & Safety

How is it built?

The Bankwell has a hybrid build with gel-infused memory foam, latex, and tri-zoned support coils. The listed layers, top to bottom, are:

  • Fresh Comfort Quilt: Kingsdown describes the top as soft and faced with cooling gel fibers.
  • Tri-Zoned Support: Heavier-gauge coils sit in the posturized center third. Kingsdown says this zone provides targeted lumbar support.

Kingsdown lists 903 coils (Queen), a point to compare when shopping Queen mattresses. The brand says the mattress is handcrafted in the USA, useful if its stated assembly location matters to your choice.

Passions Bankwell cutaway, layers in the order the brand lists them: Fresh Comfort Quilt, Tri-Zoned Support. Layer order only, not to scale.Fresh Comfort QuiltTri-Zoned Support
Layers: in the order the brand lists them. Layer order only, not to scale.
Scroll sideways to see the whole table
LayerWhat it is made of
Fresh Comfort QuiltQuilt faced with cooling gel fibers
Tri-Zoned SupportHeavier-gauge coils in the posturized center third
903 coils (Queen)
Coil count
USA
Where it is made
Sources (1)
Build & Safety

Materials and certifications

The cover is a Fresh Comfort® quilt faced with cooling gel fibers, and CertiPUR-US® applies to the foam. Kingsdown says the cover helps maintain body temperature overnight. It also says its products feature CertiPUR-US® certified foam. This is a foam certification, not a claim that the entire mattress is certified. Check which material a certification covers when comparing beds.

Cover
Fresh Comfort® quilt faced with cooling gel fibers
Sources (2)
Build & Safety

What bed base does it need?

The Kingsdown Passions Bankwell works with an adjustable base, so you can keep it on your list if you already own one or want that setup. Kingsdown also lists adjustable bases as compatible with its innerspring, foam, and hybrid collections.

Scroll sideways to see the whole table
BaseWhat the brand saysRules and warranty
Adjustable base CompatibleCompatible with an adjustable base. Adjustable-base compatible.
Sources (4)
Build & Safety

How long will it last, and does it need flipping or rotating?

General guidance puts most mattresses at 7 to 10 years, while Kingsdown recommends rotating after the first month, then four times per year as seasons change. That lifespan is not specific to the Bankwell. Kingsdown says to allow two to three weeks for the bed to start conforming as your body adjusts to proper postural support.

Check the care booklet before rotating, since not all Kingsdown sleep systems require rotation.

Rotate or flip
Rotate after the first month, then four times per year as seasons change; check the care booklet because not all Kingsdown sleep systems require rotation.
Break-in
Two to three weeks for the bed to start conforming and the sleeper to adjust to proper postural support.
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TesterDurability reading
Sleep Foundation7 to 10 years for most mattresses
Sources (2)
Owning It

Delivery, setup and old mattress removal

For the Bankwell hybrid, Kingsdown lists free White Glove Service* on hybrid orders, covering transport and delivery to the room you choose. Its delivery window is 2-3 weeks from order to delivery, so plan around that range. Check the asterisk terms, then confirm with Kingsdown for your order and address whether setup, packing removal, or old-mattress removal is offered and what each costs.

Typical wait: 2-3 weeks from order to delivery

Sources (3)
Owning It

Trials, returns and fees

The brand offers a 100-night trial for this mattress, but a return carries a $150 restocking fee. Include that charge in your budget before buying. If you may return the bed, weigh the fee when deciding whether the trial is worth it.

Your trial, night by night
  1. Day 1 The trial starts from the date of delivery
  2. Night 100 The last night of the trial
What each choice costs you
Keep it Nothing more to do
Return it $150 Restocking fee. Mattress must be clean and undamaged
Swap it $150 Limited to one exchange

Not covered by the trial: foundations, pillows, sheets or mattress protectors

Trial: 100-night. Put the last date in your calendar the day the bed arrives.
Sources (3)
Owning It

What does the warranty cover, and what voids it?

The quilted Bankwell’s stated sag threshold is 1 1/2” or greater; the non-quilted threshold is 1”. This distinction matters when checking the warranty for a quilted Bankwell: use its threshold, not the non-quilted figure. A sag measurement below that figure does not meet the stated sag threshold.

Sag needed for a claim
1” non-quilted / 1 1/2” quilted or greater
Sources (1)
Owners & Sources

What do owners like and complain about?

Owners praise the Bankwell for plush comfort. A Kingsdown product-page comment describes it as plush and comfortable, while Wayfair customer feedback also praises comfort and mentions improved sleep. For shoppers who prefer a plush feel, that feedback is a reason to consider the mattress, not a promise that it will suit you. Treat the sleep improvement as an owner’s reported experience, not a forecast for your nights. If you want a different feel, the praise alone is not a reason to choose it.

What owners like
  • Plush comfort: The product-page testimonial praises the mattress's plushness and comfort.
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TesterWhat it says about owner reviews
WayfairWayfair's review summary highlights comfort and improved sleep.
Sources (2)
Owners & Sources

How does the Passions Bankwell compare?

Kingsdown's siblings offer choices by feel and build; the rivals have specific reasons to consider them. Choose Insignia Cool Rise for a cushion-firm, smooth-top hybrid. Choose Insignia Cool Duet for a plush scroll-quilt-top hybrid. Insignia Cool Contour is a 14-inch plush scroll-quilt-top hybrid. Passions Kelbrooke offers an ultra-plush feel; Kingsdown calls it the plushest in its lineup. Passions Allsworth is a 15-inch plush Euro-pillowtop hybrid. Passions Engleson offers cushion-firm support in a Euro-pillowtop hybrid. Select Syrah is a taller, 17.5-inch plush Euro-pillowtop hybrid. Select Pinot offers cushion-firm support in a Euro-pillowtop hybrid. Prime Glencastle is a plush innerspring. Prime Parkman is a cushion-firm innerspring rather than a plush hybrid.

For hot sleepers wanting a coil alternative, Saatva Classic is the better pick. Sleep Foundation gave it a temperature-control score of 10.0/10. Its Queen list price is $2,229. For hybrid shoppers on a budget, Brooklyn Bedding Signature Hybrid is a better pick. Sleep Foundation names it a best-value pick and scores its pressure relief 8.5/10. Its Queen list price is $1,465. Check current Queen prices with each store.

Another Kingsdown model
Pick it if: you want a cushion-firm, smooth-top hybrid.
Another Kingsdown model
Pick it if: you prefer a plush scroll-quilt-top hybrid.
Another Kingsdown model
Pick it if: you want a 14-inch plush scroll-quilt-top hybrid.
Another Kingsdown model
Passions Kelbrooke
Pick it if: you want an ultra-plush feel; Kingsdown calls it the plushest in its lineup.
Another Kingsdown model
Passions Allsworth
Pick it if: you want a 15-inch plush Euro-pillowtop hybrid.
Another Kingsdown model
Passions Engleson
Pick it if: you prefer cushion-firm support in a Euro-pillowtop hybrid.
Another Kingsdown model
Select® Syrah
Pick it if: you want a taller, 17.5-inch plush Euro-pillowtop hybrid.
Another Kingsdown model
Select® Pinot
Pick it if: you prefer cushion-firm support in a Euro-pillowtop hybrid.
Another Kingsdown model
Prime Glencastle
Pick it if: you want a plush innerspring rather than a hybrid.
Another Kingsdown model
Prime Parkman
Pick it if: you want a cushion-firm innerspring rather than a plush hybrid.
Another brand
Saatva Classic by Saatva$2,229 Queen
Why pick it: For hot sleepers wanting a coil alternative: Sleep Foundation gave the Saatva Classic a temperature-control score of 10.0/10.
Another brand
Signature Hybrid by Brooklyn Bedding$1,465 Queen
Why pick it: For budget-minded buyers who still want a hybrid: Sleep Foundation names it a best-value pick and scores pressure relief 8.5/10.
Rival prices are Queen prices and they change, so check the store before you buy.
Sources (15)
Owners & Sources

How we research and report

We read the maker's own pages, outside testers and owner reviews, and we date every fact. We do not test beds ourselves. Every source we used is listed below with the day we checked it.

Step 01Brand

What Kingsdown publishes

We read the product page, spec tabs and policy pages for layers, sizes, list prices, trial and warranty.

Step 02Testers

Outside test results

We credit each score to the tester that gave it and never blend scores into one number.

Step 03Owners

Owner reviews

Where a rating exists, we read the owner reviews behind it and outside summaries of what owners like and dislike.

We could not find enough good evidence to answer these questions yet, so this page leaves them out: Sleep Position & Weight, Partner Motion, Sizes & Prices, Where to Try, Fiberglass, Changes Since Launch.

Sources (27)
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