Owner Reviews4.70 from 1781 reviews (brand's site)
Ship TypeFree shipping; ships in a box
The 30-Second Verdict: Quick Summary
Omne Sleep (Omne Home and Sleep) is a Phoenix, Arizona seller that has operated since 2009. It offers three core mattress lines. Classic Hybrid starts at $219.99, Fria Cooling at $199 and Copper Recovery Hybrid at $649.99. You get a 100-night trial and 10-year warranty headline, free express shipping from Phoenix and CertiPUR-US foams. Some product pages give different trial and warranty terms, so confirm them. It's best if you want budget cooling comfort. It isn't for luxury or organic buyers.
Classic Hybrid Mattress
Classic Hybrid Mattress, product photo
FirmnessFirm, Medium-Firm, Plush by heightNot yet researched
Mattress TypeHybridPocketed coils plus memory foam over transition foam
Queen $From price onlyNot yet researched
Coil CountNot publishedNot yet researched
Key Strengths
Low-priced bed-in-a-box hybrids
Cooling gel-foam mattresses
CertiPUR-US certified foams
Fast free shipping from a Phoenix warehouse
Three firmness-linked heights to choose from
Good to Know
Certified organic or latex shoppers
Buyers who need published coil counts and foam densities
Anyone who wants stated sag terms on the warranty
Shoppers who want white-glove setup with old-mattress removal
Good fit if you want a low-priced bed-in-a-box hybrid or cooling gel-foam mattress, CertiPUR-US certified foams, a 100-night trial with 10-year warranty headline, fast free shipping from a Phoenix warehouse, and three firmness-linked heights to choose from.
Poor fit if you want certified organic or latex construction, published coil counts and foam densities, a long 10-plus-year warranty with stated sag terms, white-glove setup with old-mattress removal, in-store trials outside Phoenix, or extensive independent review coverage.
Outside review scores
Review sites checked: Not yet researched. Their scores: Not published. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.
Omne Sleep (Omne Home and Sleep) is a Phoenix, Arizona sleep seller operating since 2009, offering three core mattress lines: Classic Hybrid from $219.99, Fria Cooling from $199, and Copper Recovery Hybrid from $649.99. Headlines include a 100-night trial and 10-year warranty, free express shipping from Phoenix, and CertiPUR-US foams. Best for budget cooling-comfort shoppers, not luxury or organic buyers.
Since 2009
In business
Phoenix, Arizona
Based in
CertiPUR-US
Foam certification
When Omne Sleep makes sense
Low-priced bed-in-a-box hybrids
Cooling gel-foam mattresses
CertiPUR-US certified foams
Fast free shipping from a Phoenix warehouse
Three firmness-linked heights to choose from
When Another Mattress May Suit You Better
Certified organic or latex shoppers
Buyers who need published coil counts and foam densities
Anyone who wants stated sag terms on the warranty
Shoppers who want white-glove setup with old-mattress removal
Buyers who want in-store trials outside Phoenix
Review site scores
How the big review sites score Omne Sleep
Each site's own score and the exact bed it tested, side by side.
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Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Back sleepers: Classic Hybrid 12-inch Medium-Firm or Fria 8-inch Firm for support-first alignment. Stomach sleepers: Classic 8-inch Firm or Fria 8-inch Firm to protect the lower back. Side sleepers: Classic 13-inch Plush, Copper Recovery Hybrid 14-inch Plush, or Fria 12-inch Plush for shoulder and hip pressure relief.
Combination sleepers: Classic 12-inch Medium-Firm or Copper Hybrid 12-inch Soft for easier movement on coils. Heavier builds: 13- or 14-inch coil hybrids should hold up better than thin all-foam, though weight limits are Not published as of Sept 2026. Hot sleepers: Fria or Copper lines with gel, phase-change cover and ventilated edges; exact cooling test data is Not published as of Sept 2026.
Couples: pocketed coils are stated to minimize motion transfer, but split-firmness options and motion scores are Not published as of Sept 2026.
Firmness finder
Which Omne Sleep feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Omne Sleep publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Omne Sleep lists 6 models. Feel names are the brand's labels.
Classic Hybrid Mattress (from $219.99; 8-inch Firm, 12-inch Medium-Firm, 13-inch Plush; Twin through Cal King): pocketed coils plus memory foam over transition foam with reinforced edge coils and HD base, breathable knit cover with gel cooling layer; the budget all-position pick, page showed Sold out as of Sept 2026.
Copper Recovery Hybrid Mattress (from $649.99; 12-inch Soft from $649.99, 14-inch Plush from $849.99): phase-change adaptive cover, copper-infused memory foam (about 3 inches on 12-inch, about 4 inches plus 2-inch transition foam on 14-inch) over steel pocketed coils with reinforced edges; medium-plush cooling pressure relief, no reviews yet.
Fria Cooling Mattress (from $199 8-inch Firm, from $299 10-inch Medium most popular, from $499 12-inch Plush; Queen range $339 to $599): all-foam gel bed with ChillKnit top, AeroVent side panel, GelFlex comfort (1/2/3 inch by height) plus deeper gel layer (3/3/4 inch) over HD base (4/5/5 inch); hot sleepers on a budget.
Also listed: Copper Recovery Memory Foam (from $599.99, 12-inch from $599.99, 14-inch from $799.99), Gel Comfort line (from $239.99), CS Hybrid line (8-inch from $219.99, 12-inch from $269.99, 13-inch from $449.99), Flex-Head split-top variants for adjustable bases, and a custom-dimension builder in Fria and Copper types; details on these siblings are Not published as of Sept 2026.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Coil Count
Classic Hybrid Mattress
Pocketed coils plus memory foam over transition foam, with reinforced edge coils, an HD base and a breathable knit cover with a gel cooling layer. Twin through Cal King. The page showed Sold out when we checked.
8, 12 or 13 inches
Firm, Medium-Firm, Plush by height
From price only
Not published
Copper Recovery Hybrid Mattress
Phase-change adaptive cover and copper-infused memory foam (about 3 inches on the 12-inch, about 4 inches plus 2-inch transition foam on the 14-inch) over steel pocketed coils with reinforced edges.
12 or 14 inches
Soft and Plush by height
$1,049.99
Not yet researched
Fria Cooling Mattress
All-foam gel bed with ChillKnit top, AeroVent side panel, GelFlex comfort (1, 2 or 3 inch by height) plus a deeper gel layer (3, 3 or 4 inch) over an HD base (4, 5 or 5 inch).
8, 10 or 12 inches
Firm, Medium, Plush by height
$499.99
No coils (all-foam)
Copper Recovery Memory Foam
The brand doesn't publish details on this sibling.
14"
Not yet researched
From price only
No coils (all-foam)
Gel Comfort line
The brand doesn't publish details on this sibling.
Not yet researched
Not yet researched
From price only
Not yet researched
CS Hybrid line
The brand doesn't publish details on this sibling. Flex-Head split-top variants for adjustable bases and a custom-dimension builder exist in Fria and Copper types.
12"
Not yet researched
From price only
Not yet researched
Where the maker doesn't publish a number, we say so.
Pocketed coils plus memory foam over transition foam, with reinforced edge coils, an HD base and a breathable knit cover with a gel cooling layer. Twin through Cal King. The page showed Sold out when we checked.
Copper Recovery Hybrid Mattress: Not yet researched
Copper Recovery Hybrid Mattress
Copper Recovery Hybrid Mattress, product photo
ConstructionNot yet researched
Profile12 or 14 inches
FirmnessSoft and Plush by height
Queen $$1,049.99
CoverPhase-change adaptive cover
Phase-change adaptive cover and copper-infused memory foam (about 3 inches on the 12-inch, about 4 inches plus 2-inch transition foam on the 14-inch) over steel pocketed coils with reinforced edges.
All-foam gel bed with ChillKnit top, AeroVent side panel, GelFlex comfort (1, 2 or 3 inch by height) plus a deeper gel layer (3, 3 or 4 inch) over an HD base (4, 5 or 5 inch).
The brand doesn't publish details on this sibling. Flex-Head split-top variants for adjustable bases and a custom-dimension builder exist in Fria and Copper types.
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Queen anchors from official listings Sept 2026: Classic Hybrid from $219.99 (12-inch listing from $269.99, 13-inch from $449.99); Fria 8-inch from $199, 10-inch from $299, 12-inch from $459.99 to $499, Queen range $339 to $599; Copper Recovery Hybrid 12-inch from $649.99, 14-inch from $849.99; Copper Recovery Memory Foam from $599.99 (12-inch) to $799.99 (14-inch); Gel Comfort from $239.99; CS Hybrid 8-inch from $219.99.
Value take: Classic and Fria are priced with budget bed-in-box rivals, Copper Recovery charges a step-up premium for copper infusion and phase-change fabric. Sale cadence, coupons, financing terms, and foundation or bundle pricing are Not published as of Sept 2026.
Not yet researched
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Omne Sleep If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Durability read is brand-reported only: sitewide 10-year warranty headline with a 100-night trial, handmade-or-assembled positioning out of Phoenix, reinforced edge coils and HD base foams for shape retention. Exact sag-depth coverage, foundation requirements, weight limits, and care or rotation rules are Not published as of Sept 2026. Fria product copy instead states a 5-year warranty, which differs from the sitewide 10-year headline.
Independent long-term durability testing is Not published as of Sept 2026.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
2009Operating since
operating since 2009
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYSReinforced edge coils
NOT PUBLISHEDNo sag-depth warranty terms
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNo independent durability testing
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNo coil counts or foam densities
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
Headline trial is a 100-night (100-day) mattress trial with 30-day returns on other products; product pages repeat 100-night trial and easy returns with 24-7 VIP support, though the Fria page states a 90-night trial, an unresolved conflict.
Returns start by emailing info@omnesleep.com, after which the seller supplies a postage tag; policy text requires items back unworn or unused with tags in original packaging and shows a placeholder return address,. No return-fee schedule is listed beyond seller-provided postage, and approved refunds go to the original payment method within 10 business days. Exchanges are not direct: return the old item and place a fresh order.
Minimum try-out period, damage or stain disqualifiers, and per-model trial differences are Not published as of Sept 2026.
Your trial, night by night
Not yet researchedNot yet researched
Not yet researchedNot yet researched
100 nightsLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itNo return fee scheduleEmail for a postage tag; refund to original payment within 10 business days
Swap itNot yet researchedReturn the old item and place a fresh order
Not covered by the trial: Not yet researched
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Omne Sleep.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Mattresses ship in a box with free express shipping on sleep products; policy states next-business-day dispatch from Phoenix and 1 business day processing with estimated arrival in 4 to 6 business days; homepage states mattresses leave in 1 to 2 business days. Fria copy notes 24 to 72 hours for full expansion after unboxing.
White-glove in-home setup, scheduled delivery windows, shipping fees by ZIP, and old-mattress removal pricing are Not published as of Sept 2026. Furniture delivery (Phoenix 1 to 2 days, nationwide under 7 business days) is separate from mattress shipping.
Typical wait: 4 to 6 business days
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
Sitewide headline is a 10-year warranty, with Classic Hybrid Q-and-A citing a 10-year warranty against manufacturing defects, while the Fria page states a 5-year warranty, an unresolved conflict. Covered-defect definitions, minimum sag depth, foundation and support requirements, law-tag or registration steps, commercial-use exclusions, and the claim-filing process are Not published as of Sept 2026.
The Warranty Info page lists no terms, so shoppers should confirm the warranty in writing before purchase.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
On-site ratings only: sitewide widget shows 4.70 stars across 1781 reviews with about 86 percent 5-star; Classic Hybrid shows 4.70 stars (1781); Fria shows 4.6 with 279 reviews on its header; Copper Recovery Hybrid header showed No reviews. On-site outcome panels claim majorities reporting comfort, deeper rest, reduced overheating and easy setup, with buyer quotes praising rested mornings and edge support.
Third-party scores (Google, BBB, Trustpilot, Sleep Foundation, Amazon, Walmart) and verified complaint counts are Not published as of Sept 2026, so firmness-accuracy, delivery and service complaint rates cannot be confirmed.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not published
Scroll sideways to see the whole table
Platform
Rating
Sample
Platform mark:On-site reviews
4.70 of 5
1781
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
Copper Recovery Hybrid: phase-change adaptive fabric cover, copper-infused memory foam comfort with stated antimicrobial and odor-control properties, steel pocketed coils (about 6-inch coil unit, 13-gauge cited for one variant), reinforced edge support. Fria: ChillKnit cool-touch top, AeroVent ventilated side panel, GelFlex gel memory-foam comfort and deeper cooling gel layers, high-density support base.
Foams sitewide are described as CertiPUR-US certified. Latex, wool, organic cotton, coil counts, foam densities and ILDs are Not published as of Sept 2026.
The materials, in plain words
ChillKnit
Cool-touch top
Used in: Not yet researched
AeroVent
Ventilated side panel
Used in: Not yet researched
GelFlex
Gel memory-foam comfort layer
Used in: Not yet researched
Safety labels, and what each one covers
CertiPUR-US
Foams sitewide
Our research sheet lists this certification for Omne Sleep. We have not yet checked it with the certifier.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
Pocketed coils
2
Copper-infused memory foam
3
ChillKnit cool-touch top
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Buy direct at omnehomeandsleep.com, which the brand presents as its primary storefront. Try or collect locally at 25 S 51st Ave, Phoenix, AZ 85043; phone (480) 351-7135; email info@omnesleep.com; hours Monday to Friday 9am to 5pm MST. The brand describes itself as an Authorized Ashley Retailer serving nationwide since 2009, with mattresses in stock in Phoenix.
Additional showrooms, dealer partners, and marketplace listings (Amazon, Walmart) are Not published as of Sept 2026.
Showroom Network
Buy direct online
Not yet researched
Store Access
Phoenix local pickup
Mon-Fri 9am to 5pm MST
Sales Culture
Authorized Ashley Retailer
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Omne Sleep sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Address
Type
1
Phoenix
25 S 51st Ave, Phoenix, AZ 85043
Pickup location
2
Online
Online store
Hours change by location, so call ahead before you visit.
Not yet researched. Checked Not yet researched.
Chapter 12
Omne Sleep vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Versus Zinus and Lucid: all compete on sub-$500 bed-in-box value, with Omne adding a Phoenix warehouse and phase-change or copper stories against their commodity gel foams; head-to-head test winners are Not published as of Sept 2026. Versus Ashley: Omne presents itself as an Authorized Ashley Retailer competing partly on same-product-lower-price positioning rather than proprietary design.
Versus Nectar and Casper: Omne undercuts on price with Fria and Copper cooling claims but lacks their large independent review bases. Versus Brooklyn Bedding (fellow Phoenix maker): Brooklyn publishes deeper specs and trial or warranty detail while Omne leans on budget pricing and fast local stock.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Omne Sleep. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
Retailer specs and independent reviews were attempted second; and no BBB, Google, Trustpilot, Amazon or Walmart coverage was retrievable, so unverified points are labeled Not published as of Sept 2026 rather than estimated. Prices are pre-tax, pre-promo, several variants showed Sold out, and conflicting trial and warranty figures between sitewide and product copy are flagged outright.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
What models does Omne Sleep sell?
Three core lines: Classic Hybrid (8/12/13 inch), Copper Recovery Hybrid (12/14 inch), and Fria Cooling all-foam (8/10/12 inch), plus Copper Memory Foam, Gel Comfort, CS Hybrid, Flex-Head and custom builds.
How much do they cost?
Classic from $219.99, Fria from $199, Copper Recovery Hybrid from $649.99, verified Sept 2026.
What trial and warranty do I get?
Sitewide headline is a 100-night trial and 10-year warranty, but the Fria page states 90 nights and 5 years, so confirm in writing before buying.
How fast is delivery?
Free express shipping from Phoenix with next-business-day dispatch stated and 4 to 6 business day arrival estimates.
Where is Omne located?
25 S 51st Ave, Phoenix, AZ 85043; phone (480) 351-7135; email info@omnesleep.com.
Are the foams certified?
Site copy describes CertiPUR-US certified foams; other certifications are Not published as of Sept 2026.
Prices and promos checked Not yet researched. Recheck before buying.
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