The Company Store Mattress Review

Models 2 models
Feels Luxury Firm
Trial 100 days
Warranty 15 years
Owner Reviews 4.3 from 10 reviews (brand's site)
Ship Type Free shipping over $100; White Glove available

The 30-Second Verdict: Quick Summary

The Company Store is a US bedding retailer, not a mattress maker. It sells one private-label luxury hybrid, The Company Store Mattress. It comes in a single Luxury Firm feel at 13 inches thick. Prices run $2,399 to $3,499. You get a 100-night trial and a 15-year warranty. It suits you if you want natural fibers and white-glove service. The catches are the premium price, one firmness and a 6 to 8 week made-to-order wait. You also can't return it in the first 30 days.

The Company Store Mattress The Company Store Mattress, product photo
The Company Store Mattress, product photo
Firmness Luxury Firm Not yet researched
Mattress Type Hybrid 13 inches tall
Queen $ $2,799 $2,799
Coil Count 896 support coils plus 1800-plus micro-coils (Queen) Not yet researched
Key Strengths
  • Shoppers who already trust The Company Store bedding
  • Back and combination sleepers who like a Luxury Firm hybrid
  • Natural comfort fibers: silk, wool, cashmere, latex and cotton
  • Hand-tufted craftsmanship
  • White-glove delivery with old-mattress removal
Good to Know
  • Budget shoppers
  • Multiple firmness options
  • All-foam or flippable builds
  • Side sleepers who need a plush feel
  • Fast delivery
  • A deep base of independent reviews
Chapter 01

Is The Company Store the best mattress for you?

Good fit: shoppers who already trust The Company Store bedding and want a matching luxury mattress; back and combination sleepers who like a Luxury Firm hybrid; buyers wanting natural comfort fibers (silk, wool, cashmere, latex, cotton) with hand-tufted craftsmanship; shoppers wanting white-glove delivery with old-mattress removal.

Poor fit: budget shoppers; anyone wanting multiple firmness options or an all-foam or flippable build; side sleepers needing a plush feel; shoppers needing fast delivery, since mattresses are made to order in 6 to 8 weeks; buyers wanting a deep base of independent reviews.

Outside review scores
Review sites checked: Not yet researched. Their scores: Not yet researched. Model they tested: The Company Store Mattress, Luxury Firm, 13 in. Each site tests in its own way, so read each row on its own.

The Company Store, a US bedding retailer rather than a mattress manufacturer, sells one private-label luxury hybrid, The Company Store Mattress, in a single Luxury Firm feel at 13 inches thick, priced $2,399 to $3,499 with a 100-night trial and 15-year warranty. Best for shoppers wanting natural fibers and white-glove service; caveats are the premium price, one firmness, and a 6-to-8-week made-to-order wait.

4.3 of 5 stars
Owner rating

15 years
Warranty

Not yet researched
Not yet researched

When The Company Store makes sense
  • Shoppers who already trust The Company Store bedding
  • Back and combination sleepers who like a Luxury Firm hybrid
  • Natural comfort fibers: silk, wool, cashmere, latex and cotton
  • Hand-tufted craftsmanship
  • White-glove delivery with old-mattress removal
When Another Mattress May Suit You Better
  • Budget shoppers
  • Multiple firmness options
  • All-foam or flippable builds
  • Side sleepers who need a plush feel
  • Fast delivery
  • A deep base of independent reviews
Review site scores

How the big review sites score The Company Store

Each site's own score and the exact bed it tested, side by side.

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Publication Reported Score Configuration Tested Testing Scope Evaluation Focus

Main configuration: The Company Store Mattress, Luxury Firm, 13 in. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.

Reading the scores

Why we don't average the scores

Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02

Comfort and firmness: which mattress fits you

Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.

Back sleepers: the single Luxury Firm hybrid is positioned for back sleepers first, with zoned-style deep coil support. Side sleepers: suited only if you like a firm surface, since no plush option exists; strict side sleepers wanting pressure relief should look elsewhere. Stomach sleepers: the Luxury Firm feel suits stomach sleeping.

Heavier sleepers: the dual-coil build with 896 steel support coils (Queen) targets durability, but published weight limits are Not published as of Sept 2026. Hot sleepers: natural fibers (silk, wool, cashmere, cotton, latex) are marketed for temperature regulation and moisture wicking; independent cooling test data Not published as of Sept 2026. Couples: motion-isolation and edge-support performance Not published as of Sept 2026.

Firmness finder

Which The Company Store feel fits you?

Weight chart not yet researched

Weight and sleep position can change how a bed feels. We have not yet checked whether The Company Store publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.

Four alignment checkpoints against a neutral posture line Neck Shoulders Lower back Hips level with spine sink in, no pinch no gap below no sag Straight spine line
  1. Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
  2. Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
  3. Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
  4. Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03

Compare the mattresses

Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.

The Company Store lists 2 models. Feel names are the brand's labels.

A) The Company Store Mattress (flagship and only adult model): 13-inch Luxury Firm hybrid rated for back, side and stomach sleepers; quilted silk-wool-cashmere top over gel quilting foam, natural latex, 1800-plus micro-coils and 896 recycled-steel support coils (Queen counts) with hand-tufted wool rosettes; adjustable-base compatible; observed pricing Twin and Twin XL $2,399, Full $2,599, Queen $2,799, King and Cal King $3,499; made to order in the USA.

B) Mattress and Foundation bundles (5-inch foundation): same mattress paired with a low-profile foundation for lower bed heights; bundle pricing observed from about $2,628 Twin to about $3,998 Cal King with Queens near $3,198; exact per-size bundle grid Not published as of Sept 2026.

C) Mattress and Foundation bundles (9-inch foundation): same mattress with a standard-height foundation; pricing in the same observed bundle band; which listing maps to which foundation height beyond the Queen-level SKUs was Not published as of Sept 2026. Note: crib mattresses on the site (Naturepedic models near $279 to $339) are third-party brands, not Company Store mattresses, as is the Company Kids waterproof crib protector near $35.

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Visual Model Build Profile Firmness (brand words) Queen $ Coil Count Fiberglass
The Company Store Mattress, product photo The Company Store Mattress Luxury hybrid 13 inches Luxury Firm $2,799 896 support coils plus 1800-plus micro-coils (Queen) No toxic synthetic chemical flame retardants
Mattress and Foundation bundles (5-inch or 9-inch foundation) The same mattress paired with a low-profile 5-inch foundation or a standard-height 9-inch foundation. 13 in plus the foundation Luxury Firm About $3,198 Not yet researched Not yet researched

Where the maker doesn't publish a number, we say so. Each model's fire barrier, as the law tag or the brand lists it, is in the materials and safety chapter.

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ModelCoil gaugeCoil countFoam densityLatexILD
Model 1 of 2

The Company Store Mattress: Not yet researched

The Company Store Mattress, product photo
The Company Store Mattress
The Company Store Mattress, product photo
Construction Luxury hybrid
Profile 13 inches
Firmness Luxury Firm
Queen $ $2,799
Not yet researched Not yet researched

A quilted silk, wool and cashmere top over gel quilting foam, natural latex, more than 1800 micro-coils and 896 recycled-steel support coils (Queen counts), with hand-tufted wool rosettes.

Best For

Consider Instead If

Model 2 of 2

Mattress and Foundation bundles (5-inch or 9-inch foundation): Not yet researched

Mattress and Foundation bundles (5-inch or 9-inch foundation)
Mattress and Foundation bundles (5-inch or 9-inch foundation), product photo
Construction Not yet researched
Profile 13 in plus the foundation
Firmness Luxury Firm
Queen $ About $3,198
Not yet researched Not yet researched

The same mattress paired with a low-profile 5-inch foundation or a standard-height 9-inch foundation.

Best For

Consider Instead If

The full lineup

Every The Company Store mattress, past and present

Why this matters to you:
Scroll sideways to see the whole table
ModelSoldStatusWhat it was
The Company Store MattressNot foundSold now
Mattress and Foundation bundles (5-inch or 9-inch foundation)Not foundSold now
Beautyrest Recharge Bonito BayNot foundNo longer sold
Beautyrest Recharge BryannaNot foundNo longer sold
Beautyrest Recharge Ultra Capron PLNot foundNo longer soldFormerly Capron Place
Beautyrest Recharge Ultra Chari AveNot foundNo longer sold

Chapter 04

Prices checked Not yet researched · recheck before buying

Mattress prices and value

Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.

Mattress-only observed pricing: Twin and Twin XL $2,399; Full $2,599; Queen $2,799; King and California King $3,499; excluded from site promotions per product page. Mattress-plus-foundation bundles observed from about $2,628 (Twin) to about $3,998 (Cal King), with Queen bundles near $3,198. White-glove in-home delivery observed at $199.

Value read: premium luxury pricing on par with heritage innerspring flagships, justified by the brand on natural materials and hand craftsmanship; weak on fast delivery and trial risk, since the mattress is made to order over 6 to 8 weeks. Full size-level price grid: check thecompanystore.com listing before purchase.

The Company Store prices by size

Twin
Not yet researched $2,399
Full
Not yet researched $2,599
Queen
Not yet researched $2,799
King
Not yet researched $3,499

White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.

Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.

Are the expensive ones worth it?

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ModelBuy The Company Store IfSkip IfBuy Instead
Chapter 05

How well do the mattresses hold up?

Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.

Brand-reported durability signals: hand-tufting with wool rosettes described as reducing body impressions and extending mattress life; dual-coil system with recycled-steel support coils; 15-year warranty headline. Expected lifespan, sag-depth threshold, weight limits, and care requirements: Not published as of Sept 2026. Independent long-term durability or sag testing: Not published as of Sept 2026.

With only 10 on-site reviews visible, real-world longevity evidence is thin; treat durability as brand-claimed until more owner data accumulates.

What to watch for, and when:

Ownership, deals, lawsuits & launches

Company History & Model Evolution

Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.

What we could confirm, and what the brand doesn't say

The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.

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What we checked What the brand doesn't publish
THE BRAND SAYSHand-tufted with wool rosettes NOT PUBLISHEDNo sag threshold published
THE BRAND SAYSDual-coil system NOT PUBLISHEDNo independent durability testing
THE BRAND SAYS15-year warranty NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched NOT PUBLISHEDNot yet researched

Where sources disagree

Chapter 06

Sleep trials, returns, exchanges and fees

Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.

100-day home trial stated on the product page, with a mandatory 30-day break-in: mattress returns are not accepted within 30 days of delivery, and dissatisfied buyers contact Customer Care (custserv@thecompanystore.com or 1-800-323-8000) between day 30 and day 100.

Return-shipping or pickup fees, refund versus exchange mechanics, condition requirements, and whether the $4.50-per-item sitewide return processing fee applies to mattresses: Not published as of Sept 2026; schema data marks return fees as customer responsibility, so confirm before ordering. No exchange-only or restocking-fee terms specific to mattresses were published.

Trial start date definition (order versus delivery date): Not published as of Sept 2026.

Your trial, night by night
  1. Not yet researchedNot yet researched
  2. Day 30Not yet researched
  3. 100 daysLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itNot publishedContact Customer Care between day 30 and day 100
Swap itNot yet researchedNot yet researched

Not covered by the trial: Not yet researched

Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.

Check the terms for your seller and order date before buying from The Company Store.
Chapter 07

Delivery, setup and old-mattress removal

Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.

Mattresses are made to order with a stated build time of 6 to 8 weeks. White-glove in-home delivery (observed at $199 on the product page) includes delivery, unpacking, placement of the new mattress, and removal and disposal of the old mattress.

Standard shipping cost, speed, and geographic limits for the mattress itself: Not published as of Sept 2026; sitewide free ground shipping on orders over $100 in the contiguous US applies generally but mattress-specific handling was not confirmed. Bedding-retailer line, not a bed-in-a-box brand, so expect freight-style delivery rather than a compressed box.

Frame, foundation, and base specifications beyond adjustable-base compatibility: Not published as of Sept 2026.

Typical wait: 6 to 8 weeks, made to order

Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08

Terms checked on the brand's site · recheck before you buy

What do the warranties cover?

Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.

Headline coverage is a 15-year warranty per the product page. Covered defects, sag-depth threshold, prorated versus non-prorated terms, foundation requirements, exclusions (stains, misuse, comfort preference), claim steps, and who pays transport or inspection costs: Not published as of Sept 2026; no separate warranty PDF was located. Register or retain proof of purchase and use a proper supportive base.

Compare: 15 years matches or beats the 10-year norm for online hybrids but trails lifetime or 25-year luxury warranties. Full warranty text should be requested from Customer Care before purchase.

Measuring a mattress dip with a straight edge and a ruler Straight edge across the bed Dip depth Mattress, nobody lying on it

Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.

  1. Strip the bed down to the mattress and wait a few hours so the top layers can recover.
  2. Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
  3. Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up

Which bed bases keep your warranty

Warranty rules

Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.

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Base OK?
Adjustable base Compatible
Chapter 09

Review counts checked on each site · they change daily

Customer reviews and complaints

Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.

On-site product page shows an average of 4.3 out of 5 stars with 89 percent recommending, but on a small base of 10 reviews as observed. Review text themes and verified long-term comfort reports: Not published as of Sept 2026. Third-party ratings (Google, BBB, Trustpilot, Sitejabber, sleep publications) specific to the mattress: Not published as of Sept 2026; no GoodBed or major sleep-publisher review page was found.

Common complaints: no verified complaint pattern available; likely friction points are price, the 6-to-8-week made-to-order wait, and single-firmness fit,.

How we read the reviews

Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.

Reported praise and concerns:

Review sites side by side

What each review site says

Not yet researched

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Platform Rating Sample
Platform mark:thecompanystore.com 4.3 of 5 10
Chapter 10

What are the mattresses made of?

Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.

Hybrid construction from the official description, top to bottom: breathable stretch-knit cover with signature floral design; quilted top blending silk, wool, and cashmere; two layers of gel quilting foam; natural hypoallergenic latex comfort layer; micro-coil layer of more than 1800 coils (Queen count); all-natural cotton separator; base layer of 896 recycled-steel coils with over 70 percent recycled steel (Queen count); hand-tufted finish with hand-inserted wool rosettes; 13 inches tall in all sizes; adjustable-base compatible; assembled in the USA of domestic and imported materials; stated free of toxic synthetic chemical flame retardants while meeting federal flammability standards.

Certifications such as CertiPUR-US, GOTS, or OEKO-TEX for the adult mattress: Not published as of Sept 2026.

What is inside each model

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ModelTop layerSupportCoilsCover
The Company Store MattressSilk, wool, cashmere quilted top; two layers gel quilting foam; natural latexCotton separator; 896 recycled-steel coils1800-plus micro-coils (Queen)Breathable stretch-knit cover

Safety labels, and what each one covers

Certifications
Not yet researched
We have not yet verified The Company Store's certification claims with the certifiers themselves.
What these labels do and don't prove

Read your law tag

How to read the law tag in three steps

Why this matters to you:
Law tag guide

How to read a mattress law tag

The three steps

1
Silk, wool and cashmere quilted top

2
Natural hypoallergenic latex

3
Hand-tufted wool rosettes

Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.

How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11

Where can you try and buy the mattresses?

Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.

Buy direct at thecompanystore.com on the Mattresses category page and the Hybrid Foam Coil Mattress product pages. No mattress trial showrooms or dealer network details were published; The Company Store operates bedding retail and outlet stores, but in-store mattress availability and which locations display the mattress are Not published as of Sept 2026, so confirm before visiting.

Phone ordering via Customer Care at 1-800-323-8000 per the returns page. No marketplace (Amazon, Costco) mattress listings were found as of Sept 2026.

Showroom Network
Direct at thecompanystore.com
Not yet researched
Store Access
White-glove delivery with old-mattress removal
Not yet researched
Sales Culture
Phone ordering 1-800-323-8000
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched

How to test a bed in the store

Where The Company Store sells

A sample to show the mix of store types. Use the brand's store finder for the ones near you.

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# Channel Type
1 Online Online direct

Not yet researched. Checked Not yet researched.

Chapter 12

The Company Store vs. other mattress brands

Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.

Versus Saatva Classic: both are Luxury Firm flagships with white-glove delivery and old-mattress removal, but Saatva offers multiple firmnesses, faster made-to-order timelines, and far deeper review coverage, while The Company Store leans on bedding-brand loyalty and natural-fiber luxury.

Versus Stearns and Foster Lux Estate: similar premium price and hand-crafted innerspring positioning, with Stearns offering more models and showroom trial everywhere. Versus Brooklinen (fellow bedding-retailer mattress line): Brooklinen is cheaper with bed-in-box convenience; The Company Store is more artisanal and premium.

Versus Naturepedic (sold on the same site for cribs): Naturepedic leads on certified-organic credentials that The Company Store adult mattress does not publish.

More brand reviews to compare: Texas Mattress Factory, Texas Mattress Makers, The Antique Bed Mattress Co., The Futon Shop, The Mattress Plug, The United Mattress.

Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13

How we research and report

This page is an early draft built from our research sheet for The Company Store. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.

Nappedia process: researched September 2026 from the official thecompanystore.com mattress pages (SKUs 11192 mattress-only, 11195/11196/11228/11229 bundles), which supplied prices, dimensions, construction copy, trial, warranty, white-glove, and rating facts; official-brand claims are labeled as such above; third-party review pages (GoodBed, BBB, guides) returned no verifiable mattress content, so gaps are recorded as Not published as of Sept 2026 rather than estimated; prices logged as observed and should be rechecked at purchase since mattresses are excluded from promotions.

How we check this page
Stage 01 Factory

Who built the bed

Stage 02 Test results

Outside test results

Stage 03 Safety

Fire safety papers and the law tag

Stage 04 Pressure and motion

Outside pressure and motion tests

Stage 05 Reviews

Review scores, side by side

Quick Answers

Quick Answers Before You Buy

Safety and materials
Buying and policies

Is The Company Store a mattress brand?

No, it is a US bedding retailer selling one private-label mattress, The Company Store Mattress, built with a partner manufacturer.

How much does it cost?

Observed $2,399 Twin through $3,499 King and Cal King, with foundation bundles higher; excluded from site promotions.

What is the trial and warranty?

100-day trial with no returns in the first 30 days, plus a 15-year warranty; full terms were not published.

How long does delivery take?

Made to order in 6 to 8 weeks, with optional white-glove delivery including old-mattress removal.

What firmness options exist?

One only: Luxury Firm, rated for back, side, and stomach sleepers.

Are there crib mattresses?

The site sells third-party Naturepedic crib mattresses, not Company Store branded ones.

Prices and promos checked Not yet researched. Recheck before buying.

Find Your Evidence-Backed Match

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