The Futon Shop Mattress Review

Is The Futon Shop the best mattress for you?

Best for shoppers who want a chemical-free futon, sofa-bed or platform mattress, a coconut-coir or hemp build, or a natural crib mattress, and who sleep fine on medium-firm to extra-firm surfaces. Not for shoppers who want memory foam, a long cash-back trial, or a detailed written warranty before buying.

Comfort and firmness: which mattress fits you

Side sleepers: Eco Pure Wool or Tranquility 2 in medium-firm, with wool cushioning over latex or coils; heavier side sleepers should size up to firmer latex options. Back sleepers: EcoRest Max (adjustable latex densities), Hemp MicroCoil, or Tranquility 2. Stomach sleepers and those wanting maximum support: Cocomax extra-firm coir.

Babies and toddlers: Sweetpea reversible or Snuggles extra-firm crib models. Sofa-bed, platform and small-space sleepers: Eco Pure Wool or Tranquility 2 loveseat sizes. Shoppers over 230 lbs are steered by the brand toward firmer builds.

Compare the mattresses

The Futon Shop lists 8 models. Feel names are the brand's labels.

Cocomax Non Toxic Coconut Mattress (from $1,050.48, reg $1,909.96): 7-inch extra-firm coconut-coir core (41 ILD) with wool or cotton comfort layers in Natural, Organic and Vegan recipes; 10-15 year life expectancy. Eco Pure Wool Futon Mattress (from $769.98, reg $1,399.96): 8-inch medium-firm futon with wool comfort layers over Dunlop latex; daily-use platform and sofa-bed pick.

EcoRest Max Latex Mattress (from $1,429.98, reg $2,859.96): 9-10 inch customizable latex-over-coir build with soft to firm latex densities; 10-15 year life expectancy. Natural Wool Futon (closest listed model is the Teddy Natural Wool Mattress, from $615.98, reg $1,119.96): soft 6-6.5 inch all-wool mattress in organic cotton ticking; 7-10 year life expectancy.

Natural Wool and Organic Hemp Mattress (from $769.98, reg $1,399.96): 8-inch medium-firm hemp-coir plus wool and cotton over pocketed microcoils; 10-15 year life expectancy. Snuggles Coconut and Wool Crib Mattress (from-price around $399; page shows $398.97 with variants to $412.97): extra-firm 4-inch coconut-and-wool crib mattress, 28x52.

Sweetpea Chemical Free Coconut Crib Mattress (from $398.97, reg $569.96): extra-firm reversible infant-to-toddler coconut and latex build, 28x52. Tranquility 2 Hypoallergenic Futon Mattress (from $560.98, reg $1,019.96): 8-inch medium-firm wool-over-pocketed-coil futon (733-1333 coils by size) in Natural, Organic and Vegan recipes.

Cocomax Non Toxic Coconut Mattress: Not yet researched

Eco Pure Wool Futon Mattress: Not yet researched

EcoRest Max Latex Mattress: Not yet researched

Teddy Natural Wool Mattress (closest listed match to Natural Wool Futon): Not yet researched

Natural Wool and Organic Hemp Mattress: Not yet researched

Snuggles Coconut and Wool Crib Mattress: Not yet researched

Sweetpea Chemical Free Coconut Crib Mattress: Not yet researched

Tranquility 2 Hypoallergenic Futon Mattress: Not yet researched

Every The Futon Shop mattress, past and present

Mattress prices and value

Adult futons and mattresses generally show from-prices of about $561 to $770 on sale (regular about $1,020 to $1,400), with Cocomax from $1,050.48 (reg $1,909.96) and EcoRest Max from $1,429.98 (reg $2,859.96); crib models run about $399 and up. The site routinely advertises 45-50% off plus free-shipping banners and 12-month no-interest financing.

Value is fair for certified chemical-free builds, but frequent deep discounting means shoppers should compare sale prices, not list prices, and note the exchange-only return policy before buying.

How well do the mattresses hold up?

Published life expectancies are 10-15 years for Cocomax, EcoRest Max and Hemp models, 7-10 years for the Teddy wool mattress, and a general 5-25 year FAQ range depending on fill and care; crib-specific longevity is not broken out. Construction details supporting durability include hand tufting, 60-plus cotton lace tufts on the Hemp model, double-tempered pocketed coils, and dense 41-ILD coir cores.

Independent long-term durability testing was not published as of Sept 2026, so treat the figures as manufacturer estimates.

Sleep trials, returns, exchanges and fees

A 30-day comfort guarantee applies: try the mattress 15-25 nights minimum, then one same-size exchange within 30 days of pickup or delivery; no cash refunds. A donation option yielding 50% store credit toward a replacement is described on product pages. All sales are final on custom-order items with no refunds or exchanges, shipping charges are non-refundable, and the stated sole remedy for a mismatched order is return in unused condition.

Delivery, setup and old-mattress removal

Ships and delivers to homes across the contiguous 48 states, with free-shipping promotions advertised sitewide and easy in-store pickup or quick home delivery available 7 days a week in local markets. White-glove setup, room-of-choice delivery tiers and old-mattress removal were not published as of Sept 2026. Made-to-order futons ship from the San Francisco factory and pattern or fill placement may vary slightly as handcrafted goods.

What do the warranties cover?

Full warranty length and covered-defect terms were not published as of Sept 2026; policy pages point to a separate Warranty Policy without stating year limits, sagging thresholds or claim procedures in accessible text. Stated limits include custom orders final, slight image-to-product variance not counting as a defect, and shipping charges non-refundable.

Shoppers should request the written warranty before purchase and keep proof of purchase and law tags.

Customer reviews and complaints

Yotpo review widgets appear on product pages. But we found no aggregated third-party rating or review count after checking the official, BBB and Trustpilot pages we could reach (checked September 2026). Several pages stopped our automated checks.

On-site Yotpo review widgets are present on product pages, but an aggregated third-party rating and review count are not published as of Sept 2026. Reported brand strengths on official pages include natural materials, no off-gassing positioning, and made-in-California craftsmanship.

The main friction points visible in official policy text are firm extra-firm builds that may surprise soft-mattress shoppers, exchange-only returns with no refunds, final sale custom orders, and non-refundable shipping charges.

What are the mattresses made of?

Builds combine organic cotton ticking and batting, American-grown virgin or certified-organic wool, GOLS-certified Dunlop latex, coconut-coir and hemp-coir comfort layers, and pocketed steel coils in the Hemp and Tranquility 2 models; the brand states it uses no polyurethane foam.

Certifications cited on-site include USDA organic cotton, GOTS facility certification, GOLS organic latex, and OEKO-TEX 100 hemp and coconut coir, plus OEKO-TEX horsehair, cashmere and camel hair on select luxury builds.

Where can you try and buy the mattresses?

Try in person at ten brand showrooms: San Francisco (2150 Cesar Chavez St, also home to the factory and distribution center), Walnut Creek, Sacramento, Santa Rosa, San Mateo, Concord/Pleasant Hill area, Costa Mesa, San Marcos, Solana Beach and Los Angeles (10865 W Pico Blvd), plus a Seattle, WA store; buy online at thefutonshop.com with nationwide ordering.

Availability of specific models for floor testing varies by store, so confirm before visiting.

The Futon Shop vs. other mattress brands

Versus Avocado, PlushBeds and Savvy Rest, The Futon Shop competes on certified latex, wool and cotton but differentiates with coconut-coir and hemp-coir futon builds, sofa-bed and loveseat sizes, and lower sale entry prices around $561-$770. Versus Naturepedic and other crib specialists, Sweetpea and Snuggles offer coconut-and-wool infant options at about $399 and up.

Versus conventional and memory-foam brands, it suits chemical-sensitive shoppers but loses on trial length, refunds and published warranty detail.

How we research and report

This page is an early draft built from our research sheet for The Futon Shop. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.

starts with the official site (homepage, category pages, the eight listed product pages and policy pages for trial, returns, shipping and warranty), then checks retailer listings and third-party review platforms. Prices are from-prices shown online and change with promotions; certifications are as claimed on-site, with independent GOTS/GOLS/OEKO-TEX database verification recommended before purchase.

Quick Answers Before You Buy