Ship TypeFree shipping, ships in a box; White Glove available
The 30-Second Verdict: Quick Summary
Cariloha is a bamboo specialty brand that sells bedding, bath goods and apparel made from bamboo-derived viscose. It also sells three bamboo mattresses: the Classic 11-inch, Resort 12-inch and Retreat Hybrid 13-inch. Prices run about $1,699 to $2,599 before 20%-off promos. You get a 100-night trial and a 10-year warranty. It's best if you love bamboo fabric. The big caveat is the premium price, with few public reviews to back it up.
Classic Bamboo Mattress
Classic Bamboo Mattress, product photo
FirmnessMedium-FirmNot yet researched
Mattress TypeMemory foam11 inches tall
Queen $From about $1,699Not yet researched
Coil CountNo coils (all-foam)Foam core, no coil system
Key Strengths
Shoppers who want a bamboo specialty brand
Hot sleepers who want breathable, moisture-moving designs
Fans of washable zip-off covers
Adjustable-base owners
Combination sleepers considering the Retreat hybrid
Good to Know
Budget shoppers, with entry near $1,699 before discounts
Latex or certified-organic shoppers
Shoppers outside the contiguous US, since the trial isn't offered there
Buyers who want plenty of third-party ratings first
Good fit: shoppers who specifically want a bamboo specialty brand with bamboo-viscose covers and bamboo-charcoal foams; hot sleepers seeking breathable moisture-moving designs; fans of washable zip-off covers; adjustable-base owners (foams are slotted for flex); combination sleepers considering the Retreat hybrid.
Poor fit: budget shoppers (entry near $1,699 before discounts); latex or certified-organic shoppers (no GOTS/GOLS published); shoppers outside the contiguous US (trial not offered there); buyers wanting abundant third-party ratings before purchase.
Outside review scores
Review sites checked: Not yet researched. Their scores: Not published. Model they tested: Retreat Hybrid, 13-inch, Medium-Soft. Each site tests in its own way, so read each row on its own.
Cariloha is a bamboo specialty brand selling bedding, bath goods and apparel in bamboo-derived viscose plus three bamboo mattresses: Classic 11-inch, Resort 12-inch and Retreat Hybrid 13-inch. Prices run about $1,699 to $2,599 before 20%-off promos. A 100-night trial and 10-year warranty apply. Best for bamboo-fabric fans. Biggest caveat: premium pricing with thin public review trails.
100 nights
Trial
10 years
Warranty
CertiPUR-US
Foam certification
When Cariloha makes sense
Shoppers who want a bamboo specialty brand
Hot sleepers who want breathable, moisture-moving designs
Fans of washable zip-off covers
Adjustable-base owners
Combination sleepers considering the Retreat hybrid
When Another Mattress May Suit You Better
Budget shoppers, with entry near $1,699 before discounts
Latex or certified-organic shoppers
Shoppers outside the contiguous US, since the trial isn't offered there
Buyers who want plenty of third-party ratings first
Review site scores
How the big review sites score Cariloha
Each site's own score and the exact bed it tested, side by side.
Scroll sideways to see the whole table
Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Retreat Hybrid, 13-inch, Medium-Soft. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Side sleepers: the Medium-Soft 13-inch Retreat Hybrid is the closest flagship fit with coils plus contouring foams for pressure relief; the Soft option of the 12-inch Resort is the all-foam alternative. Back sleepers: the Medium-Firm 11-inch Classic suits average-weight back sleepers seeking contouring with base support; the Retreat adds coil support for hips and back.
Stomach sleepers: the Classic Medium-Firm and the Firm option of the Resort are the closest fits; strict stomach sleepers wanting a true firm bed should confirm feel first. Hot sleepers: all three are positioned as breathable with bamboo-viscose covers and ventilated foams, and the Retreat adds coil airflow.
Heavier sleepers: the 13-inch Retreat with coils and edge containment is the most supportive pick; firmness-by-weight guidance is Not published as of Sept 2026.
Firmness finder
Which Cariloha feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Cariloha publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Cariloha lists 3 models. Feel names are the brand's labels.
Classic Bamboo Mattress (11-inch, Medium-Firm, core model): bamboo-derived washable full-zip cover, bamboo-charcoal memory foam, contouring memory foam, edge-stabilizing side wedges claimed to add about 20% usable surface, quick-response foam and flexible adjustable-base-ready base foam; Support rated 3/6, 6 of 8 layers; listed from about $1,699 (or about $88/mo), with page example $1,899 before 20%-off code WBD.
Resort Bamboo Mattress (12-inch, Premium All-Foam, choice of Soft/Firm): washable Easy-Zip cover, double bamboo-charcoal foam, plant-based Eco-Pur core, side-wedge edge system, reactive foam and ventilated Flex Flow base foam optimized for adjustable bases; Support rated 4/6, 7 of 8 layers; listed from about $2,099 (or about $95/mo), with page example $2,699 before 20%-off code WBD; sizes Twin through Split-King.
Retreat Hybrid Bamboo Mattress (13-inch, Medium-Soft Flagship): washable zip cover, double bamboo-charcoal foam, side-wedge edge system, recycled-steel coil layers for airflow and hip/back support, plant-based core, motion-limiting coil section, edge containment and dense certified base foam; Support rated 6/6, 8 of 8 layers; listed from about $2,599 (or about $111/mo). Per-size prices: Not published as of Sept 2026.
Scroll sideways to see the whole table
Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Coil Count
Classic Bamboo Mattress
A washable full-zip cover, bamboo-charcoal memory foam, contouring memory foam, side wedges and quick-response foam. Support is rated 3/6, with 6 of 8 layers.
11 inches
Medium-Firm
From about $1,699
No coils (all-foam)
Resort Bamboo Mattress
A washable Easy-Zip cover, double bamboo-charcoal foam, a plant-based Eco-Pur core, reactive foam and ventilated Flex Flow base foam. Support is rated 4/6, with 7 of 8 layers. Sizes run Twin through Split-King.
12 inches
Soft or Firm
From about $2,099
No coils (all-foam)
Retreat Hybrid Bamboo Mattress
Double bamboo-charcoal foam, side wedges, recycled-steel coil layers, a motion-limiting coil section and dense certified base foam. Support is rated 6/6, with 8 of 8 layers.
13 inches
Medium-Soft
From about $2,599
Not yet researched
Where the maker doesn't publish a number, we say so.
Scroll sideways to see the whole table
Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 3
Classic Bamboo Mattress: Not yet researched
Classic Bamboo Mattress
Classic Bamboo Mattress, product photo
ConstructionNot yet researched
Profile11 inches
FirmnessMedium-Firm
Queen $From about $1,699
Not yet researchedNot yet researched
A washable full-zip cover, bamboo-charcoal memory foam, contouring memory foam, side wedges and quick-response foam. Support is rated 3/6, with 6 of 8 layers.
A washable Easy-Zip cover, double bamboo-charcoal foam, a plant-based Eco-Pur core, reactive foam and ventilated Flex Flow base foam. Support is rated 4/6, with 7 of 8 layers. Sizes run Twin through Split-King.
Retreat Hybrid Bamboo Mattress: Not yet researched
Retreat Hybrid Bamboo Mattress
Retreat Hybrid Bamboo Mattress, product photo
ConstructionNot yet researched
Profile13 inches
FirmnessMedium-Soft
Queen $From about $2,599
Not yet researchedNot yet researched
Double bamboo-charcoal foam, side wedges, recycled-steel coil layers, a motion-limiting coil section and dense certified base foam. Support is rated 6/6, with 8 of 8 layers.
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Classic 11-inch from about $1,699 (about $88/mo; page example $1,899); Resort 12-inch from about $2,099 (about $95/mo; page example $2,699); Retreat Hybrid 13-inch from about $2,599 (about $111/mo); promos noted at 20% off mattresses with code WBD plus sitewide free shipping over $100. Per-size (Twin through Split-King) prices, financing terms and everyday vs. sale cadence: Not published as of Sept 2026.
Value read: Cariloha prices at a premium to mainstream bed-in-box foam and hybrid rivals, trading on its bamboo specialty story, washable zip covers and CertiPUR-US foams; value depends on capturing the 20%-off promo, since review depth for confirming comfort and durability is thin.
Not yet researched
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
Scroll sideways to see the whole table
Model
Buy Cariloha If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Brand-reported durability: 10-year warranty against manufacturing defects; brand advises a 30-day minimum break-in within the 100-night trial. Sag-depth threshold, indentation measurement method and foundation requirements in full text: Not published as of Sept 2026. Independent durability testing (ASTM sag or third-party longevity tests): Not published as of Sept 2026.
Construction signals: side-wedge edge stabilization, reactive/quick-response transition foams, ventilated base foams and (Retreat) recycled-steel coils with edge containment suggest attention to edge and base longevity, but these are brand-reported design claims rather than independent verification. Company track record on mattress longevity: Not published as of Sept 2026.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
Scroll sideways to see the whole table
What we checked
What the brand doesn't publish
THE BRAND SAYS10-year warranty
NOT PUBLISHEDNo independent durability testing
THE BRAND SAYSSide-wedge edge stabilization
NOT PUBLISHEDNo sag-depth threshold
THE BRAND SAYSRecycled-steel coils with edge containment
NOT PUBLISHEDNo foam densities or coil counts
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
100-night trial: keep the mattress at least 30 days, return before 100 days for a full refund with receipt/order number; returns arranged by phone with pickup for recycling. Trial not offered outside the contiguous US. Exchange policy, restocking/damaged-return fees, refund timing and who pays return freight beyond the phone pickup: Not published as of Sept 2026.
Adjustment guidance published: 30-day minimum break-in. Shoppers should confirm exchange rules and refund mechanics in writing before buying.
Your trial, night by night
Day 1Trial starts
Night 30Minimum break-in
100 nightsLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itNot publishedArranged by phone, pickup for recycling
Swap itNot yet researchedNot yet researched
Not covered by the trial: Not offered outside the contiguous US
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Cariloha.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Delivery: free shipping on orders over the threshold, mattresses compressed in a box shipped to the buyer door; white-glove delivery/setup offered where available. Cost, speed, tracking, geographic limits beyond the trial contiguous-US note, and threshold details: Not published as of Sept 2026.
Setup: foams are designed to work with adjustable bases; unboxing/expansion timing and foundation specs (slat gaps, center support): Not published as of Sept 2026. Old-mattress removal: white-glove recycling/donation of the old mattress offered where available; pickup/recycling of trial returns is arranged by phone. Buyers should confirm base requirements before purchase since warranty terms are not published as of Sept 2026.
Typical wait: Not published
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
10-year warranty against manufacturing/production flaws per model pages. Full warranty text (sag-depth threshold, covered components, exclusions such as stains, foundations, cover removal/washing despite the washable zip cover, transferability, claim process and remedy): Not published as of Sept 2026. Process noted only at a high level on product pages.
Shoppers should read the full warranty, especially how washing the zip-off cover and foundation choice affect coverage, before buying.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up
Which bed bases keep your warranty
Warranty rules
Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.
Scroll sideways to see the whole table
Base
OK?
What the rule says
Adjustable base
Works
Foams designed to work with adjustable bases
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
Brand-site ratings: no star ratings or review counts are published on the Classic or Resort pages as of Sept 2026; pages show only brand marketing ("Sleep Comfier, Cooler, Cleaner"), firmness labels, 100-night trial and 10-year warranty badges. Third-party ratings (Google, BBB, Sleep Foundation, RTINGS, Amazon, retailer aggregates): Not published as of Sept 2026. Complaint themes from retrievable sources: none documented as of Sept 2026.
Cariloha is primarily a bamboo bedding and apparel brand whose mattress line is a smaller category, and press quotes on the homepage cover sheets and comforters rather than mattresses, which thins the public mattress review trail; shoppers should weigh the thin evidence base against the premium price.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not yet researched
Scroll sideways to see the whole table
Platform
Rating
Sample
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
All models share a washable bamboo-derived viscose zip cover (full-zip on Classic, Easy-Zip on Resort/Retreat) over bamboo-charcoal-infused memory foam comfort layers. Classic 11-inch: bamboo-charcoal memory foam, contouring memory foam, edge-stabilizing side wedges, quick-response foam, flexible adjustable-base-ready base foam.
Certifications with evidence: CertiPUR-US benchmarks claimed on model pages. Fire barrier, foam densities/ILDs, coil counts/gauges and cover fabric percentages: Not published as of Sept 2026. No GOTS, GOLS, OEKO-TEX or Greenguard claims published as of Sept 2026.
Safety labels, and what each one covers
CertiPUR-US
Foams, claimed on model pages
Our research sheet lists this certification for Cariloha. We have not yet checked it with the certifier.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
Bamboo-charcoal memory foam
2
Plant-based Eco-Pur core
3
Recycled-steel coils
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Buy direct from cariloha.com (mattresses ship compressed in a box); mattresses also referenced with a Classic Comfort Base from about $1,499. Brand-owned mattress showrooms, dealer/trial-room locations and phone ordering for mattresses: Not published as of Sept 2026 (the brand operates bamboo bedding retail stores, but mattress try-before-you-buy locations are not published).
Customer service contact for trial returns is by phone with receipt/order number. Sibling brands sharing the factory: Not published as of Sept 2026.
Showroom Network
Online at cariloha.com
Not yet researched
Store Access
No mattress showrooms published
Not yet researched
Sales Culture
Free shipping
Not yet researched
Inventory & Delivery
White-glove delivery where available
Not yet researched
How to test a bed in the store
Where Cariloha sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
Scroll sideways to see the whole table
#
Channel
Type
1
Online
Online
Not yet researched. Checked Not yet researched.
Chapter 12
Cariloha vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Versus Amerisleep (specialty foam): Cariloha wins on the bamboo-viscose cover and washable zip-off story; Amerisleep wins on deeper third-party review history and more detailed published specs. Versus Purple (premium bed-in-box): Cariloha wins for shoppers wanting bamboo-charcoal foams and a hybrid flagship near $2,599; Purple wins on widely published specs, trial-store access and abundant ratings.
Versus Birch/Avocado (natural specialty): Cariloha wins on bamboo-fabric softness positioning and lower entry price than many organic flagships; Birch/Avocado win on GOTS/GOLS-certified organic credentials Cariloha does not publish. Versus Zinus/Lucid (value foam): Cariloha wins on premium covers and CertiPUR-US claims; Zinus/Lucid win decisively on everyday price and review depth.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Cariloha. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
Retailer and third-party review verification was attempted but rating aggregates were not retrievable, and.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Is Cariloha a bamboo mattress brand?
It is a bamboo specialty brand (bamboo-viscose bedding, bath and apparel) that also sells three bamboo mattresses with bamboo-viscose zip covers and bamboo-charcoal foams.
Which models does Cariloha sell?
Classic 11-inch Medium-Firm, Resort 12-inch Premium All-Foam in Soft or Firm, and Retreat Hybrid 13-inch Medium-Soft flagship.
How much do they cost?
About $1,699 (Classic), $2,099 (Resort) and $2,599 (Retreat) before 20%-off promos; per-size prices were not published as of Sept 2026.
What is the trial and warranty?
100-night trial with a 30-day minimum break-in (contiguous US only) and a 10-year warranty against manufacturing defects; full warranty text is not published as of Sept 2026.
Are the covers washable?
Yes, all three are marketed with washable zip-off covers; confirm in the full warranty how washing affects coverage.
Where can I try one?
Direct from cariloha.com (bed-in-box); mattress showroom or dealer try-before-you-buy locations are not published as of Sept 2026.
Prices and promos checked Not yet researched. Recheck before buying.
Find Your Evidence-Backed Match
Need a personalized mattress recommendation?
Answer 6 quick questions about how you sleep, your preferences, and your bed base to compare mattress matches.
