Owner Reviews4.7 from 100,000+ reviews (brand's site)
Ship TypeShips in a box
The 30-Second Verdict: Quick Summary
Ecosa is a Melbourne-founded (2015) bed-in-a-box brand with two adult mattress lines in Australia. The adjustable 3-layer all-foam Ecosa Mattress (25cm) starts at AU$870. The Pure Hybrid (29cm) starts at AU$1,580. Both have a 100-night trial and a 15-year limited warranty. It suits you if you want flippable firmness. The big catch is that the US store lists no mattresses as of September 2026, so you can't order one from the US.
Ecosa Mattress, Original Edition
Ecosa Mattress, Original Edition, product photo
FirmnessMedium-FirmNot yet researched
Mattress TypeAll-foamNot yet researched
Queen $AU$1,240Not yet researched
Coil CountNo coils (all-foam)Foam core, no coil system
Key Strengths
Australian shoppers who want adjustable firmness without buying a new bed
Combination sleepers who like a medium to medium-firm feel
Allergy-prone buyers who value a washable Tencel cover
Couples who want strong motion isolation
Value seekers using the 20% member discount
Good to Know
US buyers, since no mattress is listed on ecosa.com
Shoppers who want latex-only, innerspring-only or certified-organic builds
Strict side sleepers who need deep plush pressure relief
Buyers who need white-glove setup or guaranteed old-mattress removal outside the paid recycling service
Good fit: Australian shoppers wanting adjustable firmness without buying a new bed; combination sleepers who like a medium to medium-firm feel; allergy-prone buyers valuing a washable Tencel cover; couples wanting strong motion isolation; value seekers using the 20% member discount.
Poor fit: US buyers, as no mattress is listed on ecosa.com as of Sept 2026; shoppers wanting latex-only, innerspring-only, or certified-organic builds; strict side sleepers needing deep plush pressure relief; buyers needing white-glove setup or guaranteed old-mattress removal outside the paid recycling service.
Outside review scores
Review sites checked: Not yet researched. Their scores: Not published. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.
Ecosa is a Melbourne-founded (2015) bed-in-a-box brand selling two adult mattress lines in Australia: the adjustable 3-layer all-foam Ecosa Mattress (25cm, from AU$870) and the Pure Hybrid (29cm, from AU$1,580), both with a 100-night trial and 15-year limited warranty. Best for shoppers wanting flippable firmness. Biggest caveat: no mattresses are listed on the US store as of Sept 2026, so US buyers cannot order one.
2015, Melbourne
Founded
750,000-plus (brand claim)
Sleepers
Not yet researched
Not yet researched
When Ecosa makes sense
Australian shoppers who want adjustable firmness without buying a new bed
Combination sleepers who like a medium to medium-firm feel
Allergy-prone buyers who value a washable Tencel cover
Couples who want strong motion isolation
Value seekers using the 20% member discount
When Another Mattress May Suit You Better
US buyers, since no mattress is listed on ecosa.com
Shoppers who want latex-only, innerspring-only or certified-organic builds
Strict side sleepers who need deep plush pressure relief
Buyers who need white-glove setup or guaranteed old-mattress removal outside the paid recycling service
Review site scores
How the big review sites score Ecosa
Each site's own score and the exact bed it tested, side by side.
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Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Back sleepers: either model in a medium or medium-firm setup should suit average-weight back sleepers seeking spinal alignment; reviewers note even, straight-lying support. Side sleepers: the Plush Edition of the all-foam model or the Medium-Plush Pure Hybrid should suit best, though strict side sleepers wanting deep sink should note reviewers call even the softest setups firm-leaning.
Stomach sleepers: the firmer arrangements of either model should suit best. Lighter sleepers under about 60kg may find the tops slow to soften per third-party testing. Heavier sleepers: the Pure Hybrid with zoned pocket springs and edge support is the safer pick; the all-foam model is rated to 300kg total per a third-party review (brand confirmation not published as of Sept 2026).
Couples: both models are positioned for low partner disturbance. Hot sleepers: open-cell foams, micro-coils, latex and Tencel covers target airflow, though foam warmth complaints appear in reviews.
Firmness finder
Which Ecosa feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Ecosa publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Ecosa lists 4 models. Feel names are the brand's labels.
Ecosa Mattress - Adjustable 3-Layer (all-foam flagship, 25cm): sold in Original Edition (pre-set Medium-Firm) and Plush Edition (pre-set Plush), each offering 3-in-1 adjustable firmness by re-stacking the top foam layers. AU prices: Single AU$870, Long Single AU$960, King Single AU$990, Double AU$1,120, Queen AU$1,240, King AU$1,460, Super King AU$1,740, with 20% off member pricing (Queen AU$992).
Includes a free waterproof mattress protector (RRP up to AU$220). Third-party reviewers describe G-7 gel memory foam over responsive foam on a ventilated high-density polyfoam base, CertiPUR-US foams, washable Tencel cover, excellent motion isolation, middling edge support, and a feel on the firmer side of medium.
Pure Hybrid 29cm (latex and coil hybrid flagship, 29cm): sold in Medium-Firm Edition and Medium-Plush Edition, each with 2-in-1 adjustable firmness via a flippable comfort layer. AU prices: Double AU$1,580, Queen AU$1,740, King AU$2,040, Super King AU$2,370, with 20% off member pricing (Queen AU$1,392).
Build per the official site: zoned pocket springs (4x the springs of a standard hybrid per brand claim), fine-gauge steel micro-coil layer, natural Dunlop latex plus gel memory foam or BounceTech foam depending on edition, higher-gauge edge springs, Tencel and recycled-polyester cover, CertiPUR-US foams. Published weights range from 46.3kg (Double) to 75.9kg (Super King).
Also listed on the official AU site: the Essence mattress (memory foam and pocket springs) plus Kids and Cot mattresses; details not verified as of Sept 2026.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Coil Count
Ecosa Mattress, Original Edition
3-layer all-foam
25cm
Medium-Firm
AU$1,240
No coils (all-foam)
E
Ecosa Mattress, Plush Edition
The same cover and layout with G-7 memory foam plus support foam.
25cm
Plush
AU$1,240
No coils (all-foam)
Pure Hybrid, Medium-Firm Edition
Zoned pocket springs, a fine-gauge steel micro-coil layer, natural Dunlop latex and gel memory foam, with a flippable comfort layer.
29cm
Medium-Firm
AU$1,740
Not published
Pure Hybrid, Medium-Plush Edition
The same coil and latex build with copper-infused and plush foams, and a flippable comfort layer.
29cm
Medium-Plush
AU$1,740
Not yet researched
Where the maker doesn't publish a number, we say so.
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Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 4
Ecosa Mattress, Original Edition: Not yet researched
Ecosa Mattress, Original Edition
Ecosa Mattress, Original Edition, product photo
Construction3-layer all-foam
Profile25cm
FirmnessMedium-Firm
Queen $AU$1,240
Adjustable firmnessNot yet researched
All-foam with BounceTech, Contour and Support foams under a Tencel and recycled-polyester cover. You re-stack the top foam layers to change firmness.
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
All-foam Ecosa Mattress: AU$870 (Single) to AU$1,740 (Super King); email-member pricing takes 20% off (Queen AU$992), plus a bundled waterproof protector valued up to AU$220. Pure Hybrid: AU$1,580 (Double) to AU$2,370 (Super King); member pricing 20% off (Queen AU$1,392).
Value read: sharp mid-range Australian pricing against rivals such as Koala and Sleeping Duck, with adjustability effectively bundling two to three firmness feels into one purchase; frequent 20%-off member pricing is the real street price. Financing via 4 interest-free instalments is offered at checkout.
Historical US pricing from an older third-party review (Twin US$500 to King US$850) is obsolete since no mattress is listed on the US store as of Sept 2026. Old-mattress recycling costs AU$125 extra.
Ecosa prices by size
Single
Not yet researchedAU$870
Long Single
Not yet researchedAU$960
King Single
Not yet researchedAU$990
Double
Not yet researchedAU$1,120
Queen
Not yet researchedAU$1,240
King
Not yet researchedAU$1,460
Super King
Not yet researchedAU$1,740
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Ecosa If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Both models carry a 15-year limited warranty covering manufacturing defects and impressions over 20mm on a proper foundation, plus zipper and cover-fabric defects; cover-only faults get a cover replacement. That 20mm sag threshold is stricter than the 25mm-plus norm many rivals use. No independent long-term durability testing (e.g. rollator or Cornell-type) published as of Sept 2026.
Brand-reported signals: 750,000-plus sleepers claimed and CHOICE Best Mattress Brand 2025 and 2026 claimed on the brand site. Third-party signals are mixed: reviewers praise alignment and support over months, while a vocal minority on ProductReview report dips, sloping and returning aches within months to a couple of years; root cause reads as normal foam softening plus firmness mismatch rather than verified structural failure.
Rotation is optional per care guides; covers are machine-washable.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
2015Founded
Melbourne-founded (2015)
Melbourne bed-in-a-box brand
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYS15-year limited warranty
NOT PUBLISHEDNo independent durability testing
THE BRAND SAYS20mm sag threshold
NOT PUBLISHEDNo foam densities or coil counts
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
100-night trial on mattresses, pillows and sofa beds: sleep on it for 100 nights and, if unsuitable, get a full refund while Ecosa arranges pickup or pre-paid postage and directs the return to donation rather than landfill. Returns must be initiated within 100 nights of delivery. Exchanges are allowed with the customer paying only the price difference.
Faulty or misdescribed arrivals are covered separately with replacement, store credit or full refund. The 30-day return window applies to sleepwear, not mattresses. No restocking, pickup, or donation-handling fees published. on current AU policy pages as of Sept 2026.
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Ecosa.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Metro Melbourne, Sydney, Brisbane, Perth and Adelaide: free next-day delivery on weekday orders placed before 11:59pm, with selectable 10am-2pm or 2pm-6pm windows subject to stock and slot availability; Adelaide has Friday cut-off conditions for Monday delivery. Outside metro zones delivery times vary at checkout, some regional postcodes attract a AU$175 flat fee, and some remote postcodes cannot be served.
Mattresses ship compressed in a wheeled box with handle; setup is DIY and fits slatted or solid bases, box springs, foundations or floors. No white-glove setup service published. Old-mattress removal is not included; an award-nominated collection and recycling service can be added for AU$125 with holiday exclusions.
Typical wait: Next day in metro areas on weekday orders
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
15-year limited warranty on both models. Covers: defects in workmanship and materials; visible indentation or sag greater than 20mm on a suitable foundation; zipper-assembly or cover-fabric defects. Remedy: repair or replacement, with cover-only defects remedied by cover replacement.
Excludes: burns, cuts, tears, liquid damage, stains, smells, bed-bug infestation, poor maintenance, unsuitable foundations, and minor variations in feel. Claims require proof of purchase; process runs through Ecosa support channels. Warranty is AU-facing; US warranty handling is moot while no mattress is sold on the US store.
Full terms at ecosa.com.au/warranty.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up
Which bed bases keep your warranty
Warranty rules
Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.
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Base
OK?
Slatted or solid base, box spring, foundation, floor
Works
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
Brand-site claim: 4.7 stars from 100,000-plus reviews across the range. Third-party: ProductReview.com.au lists the Ecosa Mattress at 4.7 from 584 reviews (about 94% positive) and the Pure at 4.8 from 237 reviews as of Sept 2026. Common praise: fast metro delivery, easy bed-in-a-box setup, adjustable firmness, eased back/hip/neck pain, excellent motion isolation, washable cover, helpful support.
Recurring complaints: comfort mismatch (too firm for some, too soft or sinking for others, firm side too firm); sagging and dips with pain returning; sleep warmth and initial odour; effort of unzipping and re-stacking layers; courier mis-delivery and banged-up boxes; warranty friction over measuring the 20mm dip threshold. BBB, Google, Sleep Foundation and RTINGS ratings for Ecosa: not published as of Sept 2026.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
Ecosa Mattress Original Edition per the official site: 350g Tencel, recycled-polyester and polyester top cover with recycled zip; BounceTech, Contour and Support foams (100% polyurethane); polyester inner and side fabrics; recycled-polyester base cover; 25cm tall. Plush Edition: same cover story with G-7 memory foam (100% polyurethane) plus support foam.
Pure Hybrid per the official site: Tencel and polyester cover with OceanCycle recycled polyester and GRS-certified zip; natural Dunlop latex; gel memory foam (Medium-Firm) or copper-infused and plush foams (Medium-Plush); fine-gauge steel micro-coils; zoned steel pocket springs (1.2/1.3mm or 1.2/1.4mm gauge depending on edition) with 1.6mm edge springs; 29cm tall.
Certifications published: CertiPUR-US foams, Global Recycled Standard zips and fabrics, OceanCycle cover content. No foam densities, ILDs, coil counts, latex percentages, or country-of-origin statements published as of Sept 2026.
The materials, in plain words
G-7 gel memory foam
Gel memory foam over responsive foam
Used in: Not yet researched
Natural Dunlop latex
Latex comfort layer in Pure Hybrid
Used in: Not yet researched
Tencel
Washable cover
Used in: Not yet researched
Safety labels, and what each one covers
CertiPUR-US
Foams
Our research sheet lists this certification for Ecosa. We have not yet checked it with the certifier.
Global Recycled Standard
Zips and fabrics
Our research sheet lists this certification for Ecosa. We have not yet checked it with the certifier.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
Natural Dunlop latex
2
Zoned steel pocket springs
3
Tencel cover
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Direct-to-consumer via ecosa.com.au in Australia, with a store locator and physical stores (Sydney locations confirmed; full list via the site locator). The US store at ecosa.com is active but lists no mattresses as of Sept 2026 (sofa beds, pillows, bedding and accessories only), so US buyers cannot currently try or buy an Ecosa mattress. No third-party mattress retailers, marketplaces, or phone-order mattress program published as of Sept 2026.
Showroom Network
Direct at ecosa.com.au
Not yet researched
Store Access
Physical stores in Sydney
Not yet researched
Sales Culture
No third-party retailers
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Ecosa sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Type
1
Sydney
Showroom
2
Online
Online
Not yet researched. Checked Not yet researched.
Chapter 12
Ecosa vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Vs Koala (AU bed-in-a-box rival): Ecosa wins on adjustable firmness and washable covers; Koala wins on wider AU range and longer local retail footprint. Vs Sleeping Duck (AU): Ecosa wins on price and simpler choice; Sleeping Duck wins on half-half firmness customisation per sleeper.
Vs US bed-in-a-box brands (Casper, Nectar, Purple): no contest in the US as of Sept 2026 since Ecosa lists no mattress stateside; on paper its 15-year warranty beats the typical 10-year US term while its 20mm sag threshold is stricter than most. Vs latex hybrids (e.g. eco-latex specialists): Ecosa Pure wins on price and trial length; specialists win on certified-organic credentials (GOLS/GOTS), which Ecosa does not publish.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Ecosa. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
Researched Sept 2026 from official Ecosa pages first: ecosa-mattress, ecosa-pure-mattress, 100night, warranty, shipping, about-us and stores pages, plus the live ecosa.com US storefront and shop-all catalogue. Brand claims (spring counts, CHOICE awards, review totals) are labeled as such.
Gaps recorded not filled: foam densities, coil counts, latex share, factory and country of origin, third-party durability testing, BBB/Google ratings, and US mattress pricing. Key third-party sources: SleepAdvisor and Tuck mattress reviews, ProductReview.com.au listings (584 and 237 reviews).
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Does Ecosa ship mattresses to the US?
No. The US store at ecosa.com is live but lists no mattresses as of Sept 2026, so US buyers cannot order one; mattresses are sold through ecosa.com.au for Australian delivery.
What is the difference between the two mattress models?
The Ecosa Mattress is a 25cm all-foam bed with 3-in-1 adjustable firmness in Original or Plush editions; the Pure is a 29cm latex and pocket-spring hybrid with 2-in-1 flippable firmness in Medium-Firm or Medium-Plush editions.
How does the firmness adjustment work?
Unzip the cover and re-stack or flip the comfort layers to preset softer or firmer arrangements; no tools needed.
What happens to returned mattresses?
Within the 100-night trial Ecosa arranges pickup or pre-paid postage, refunds you in full, and directs the bed to donation rather than landfill.
What does the 15-year warranty cover?
Manufacturing defects, sag over 20mm on a proper foundation, and zipper or cover defects; it excludes stains, damage, odours and pests.
Are Ecosa foams certified?
Yes, CertiPUR-US foams plus GRS-certified zips and recycled fabrics are published; organic latex certifications are not.
Prices and promos checked Not yet researched. Recheck before buying.
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