Factory Direct Mattress Nevada Review

Models 3 models
Feels Plush and Firm
Trial None published
Warranty Not published
Owner Reviews Not yet researched
Ship Type Local delivery from Elko store

The 30-Second Verdict: Quick Summary

Factory Direct Mattress Nevada (also shown as Factory Direct Nevada) is Elko's locally owned mattress store. It sells its own US-made Factory Direct innerspring line alongside Helix, Puffy and Brooklyn Bedding. The house line is budget-friendly, with Twin from $199 and Queen from $299, and it uses CertiPUR-US foams. It's best if you live near Elko and want an in-store test and local delivery. The biggest caveat is that the store doesn't publish sleep trial, return or warranty terms. You'll need to ask in person before you buy.

2000 Euro Top 2000 Euro Top, product photo
2000 Euro Top, product photo
Firmness Firm, basic Not yet researched
Mattress Type Innerspring 7.75 inches tall
Queen $ $299 $299
Coil Count Not yet researched Not yet researched
Key Strengths
  • Elko-area shoppers wanting an in-store test and local delivery
  • Budget buyers wanting a basic US-made innerspring (Twin from $199)
  • Back and stomach sleepers wanting firmer entry feels
  • Comparing house models with Helix, Puffy and Brooklyn Bedding in one shop
  • HSA/FSA or financing buyers
Good to Know
  • A published sleep trial or free brand-direct returns
  • Published warranty terms before purchase
  • Online-only shoppers outside the Elko delivery area
  • Latex, all-foam or strict-organic shoppers
  • White-glove setup or old-mattress removal promises
Chapter 01

Is Factory Direct Mattress Nevada the best mattress for you?

Good fit: Elko-area shoppers wanting to test a mattress in store and arrange local delivery; budget buyers seeking a basic US-made innerspring (Twin from $199); back and stomach sleepers wanting firmer entry feels; shoppers comparing house models against Helix, Puffy and Brooklyn Bedding in one shop; buyers eligible for HSA/FSA or needing financing (Snap, Acima, Koalafi, Kafene, Synchrony).

Poor fit: shoppers needing a published sleep trial or free brand-direct returns; buyers wanting published warranty terms before purchase; online-only shoppers outside the Elko delivery area; latex, all-foam or strict-organic shoppers; shoppers needing white-glove setup or old-mattress removal promises.

Outside review scores
Review sites checked: Not yet researched. Their scores: Not published. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.

Factory Direct Mattress Nevada (also shown as Factory Direct Nevada) is Elko's locally owned mattress store selling its own US-made Factory Direct innerspring line alongside Helix, Puffy and Brooklyn Bedding. The house line is budget-friendly with Twin from $199 and Queen from $299 and CertiPUR-US foams. Best for Elko-area shoppers wanting an in-store test and local delivery. Biggest caveat: no published sleep trial, returns or warranty terms.

Locally owned in Elko
Ownership

Not yet researched
Not yet researched

Not yet researched
Not yet researched

When Factory Direct Mattress Nevada makes sense
  • Elko-area shoppers wanting an in-store test and local delivery
  • Budget buyers wanting a basic US-made innerspring (Twin from $199)
  • Back and stomach sleepers wanting firmer entry feels
  • Comparing house models with Helix, Puffy and Brooklyn Bedding in one shop
  • HSA/FSA or financing buyers
When Another Mattress May Suit You Better
  • A published sleep trial or free brand-direct returns
  • Published warranty terms before purchase
  • Online-only shoppers outside the Elko delivery area
  • Latex, all-foam or strict-organic shoppers
  • White-glove setup or old-mattress removal promises
Review site scores

How the big review sites score Factory Direct Mattress Nevada

Each site's own score and the exact bed it tested, side by side.

Scroll sideways to see the whole table
Publication Reported Score Configuration Tested Testing Scope Evaluation Focus

Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.

Reading the scores

Why we don't average the scores

Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02

Comfort and firmness: which mattress fits you

Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.

Back sleepers: the 2000 Euro Top entry and the 5000 Pillow Top sibling with lumbar support are the closest fits for support and alignment; side sleepers: the 5000 Plush / Extra Plush with gel-infused quilting foam and tri-zone back support is the softest house option.

Stomach sleepers: the firmer entry 2000 Euro Top is the closest fit; heavier sleepers: the taller 5000-series builds are the closest fits, though per-size weight limits and firmness-by-weight guidance are not published as of Sept 2026. Hot sleepers: the 5000 Plush gel-infused quilting foam is the only cooling story published; no breathability test data is published.

Combination and adjustable-base sleepers: the 5000 Pillow Top is labeled Adjustable Friendly; adjustable compatibility of other models is not published as of Sept 2026.

Firmness finder

Which Factory Direct Mattress Nevada feel fits you?

Weight chart not yet researched

Weight and sleep position can change how a bed feels. We have not yet checked whether Factory Direct Mattress Nevada publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.

Four alignment checkpoints against a neutral posture line Neck Shoulders Lower back Hips level with spine sink in, no pinch no gap below no sag Straight spine line
  1. Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
  2. Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
  3. Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
  4. Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03

Compare the mattresses

Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.

Factory Direct Mattress Nevada lists 3 models. Feel names are the brand's labels.

2000 Euro Top (entry euro-top, 7.75-inch): premium knit cover over 0.75-inch comfort foam, 1-inch HD loft pad and 5-inch alternating open coils; CertiPUR-US, foam-encased, Comfort Lock; Twin $199, Full $229, Queen $299; firm basic feel suited to back and stomach sleepers on a budget., whose page states overall mattress height of 7.75 inches.

5000 Plush (plush flagship): 504 vertical coil unit with head-to-toe helical, foam encasement, 1-inch air suspension foam, 2 layers of motion-reducing foam, stretch knit cover with cool gel-infused quilting foam, 1-inch firm foam and tri-zone back support; Twin $299, Twin XL $399,; softest house feel, closest fit for side sleepers.

Related model: 5000 Pillow Top, approx 12.25-inch with lumbar gel memory foam and adjustable-base-friendly build; Twin $349, Full $449, Queen $499.

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Visual Model Build Profile Firmness (brand words) Queen $ Coil Count
2000 Euro Top, product photo 2000 Euro Top Premium knit cover over 0.75-inch comfort foam, a 1-inch HD loft pad and 5-inch alternating open coils. It's CertiPUR-US, foam-encased and Comfort Lock. The 2000 Euro Top 7.75in Entry listing is the same model. 7.75 inches Firm, basic $299 Not yet researched
5000 Plush (also billed 5000 Extra Plush), product photo 5000 Plush (also billed 5000 Extra Plush) A 504 vertical coil unit with head-to-toe helical, foam encasement, 1-inch air suspension foam, 2 layers of motion-reducing foam and a stretch knit cover with cool gel-infused quilting foam. It also has 1-inch firm foam and tri-zone back support. The page URL slug reads 5000-extra-plush, so it's the same model. Not yet researched Plush $299 504 coils
5000 Pillow Top, product photo 5000 Pillow Top Premium knit cover, 1.5-inch comfort foam with lumbar gel memory foam, and 1-inch plus 2.25-inch HD loft pads around a 6-inch foam-encased open-coil unit. It's labeled Adjustable Friendly. About 12.25 inches Pillow top $499 Not yet researched

Where the maker doesn't publish a number, we say so.

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ModelCoil gaugeCoil countFoam densityLatexILD
Model 1 of 3

2000 Euro Top: Firm basic feel for back and stomach sleepers on a budget

2000 Euro Top, product photo
2000 Euro Top
2000 Euro Top, product photo
Construction Not yet researched
Profile 7.75 inches
Firmness Firm, basic
Queen $ $299
Not yet researched Not yet researched

Premium knit cover over 0.75-inch comfort foam, a 1-inch HD loft pad and 5-inch alternating open coils. It's CertiPUR-US, foam-encased and Comfort Lock. The 2000 Euro Top 7.75in Entry listing is the same model.

Best For

Consider Instead If

Model 2 of 3

5000 Plush (also billed 5000 Extra Plush): Softest house feel for side sleepers

5000 Plush (also billed 5000 Extra Plush), product photo
5000 Plush (also billed 5000 Extra Plush)
5000 Plush (also billed 5000 Extra Plush), product photo
Construction Not yet researched
Profile Not yet researched
Firmness Plush
Queen $ $299
Coil count 504 coils

A 504 vertical coil unit with head-to-toe helical, foam encasement, 1-inch air suspension foam, 2 layers of motion-reducing foam and a stretch knit cover with cool gel-infused quilting foam. It also has 1-inch firm foam and tri-zone back support. The page URL slug reads 5000-extra-plush, so it's the same model.

Best For

Consider Instead If

Model 3 of 3

5000 Pillow Top: Not yet researched

5000 Pillow Top, product photo
5000 Pillow Top
5000 Pillow Top, product photo
Construction Not yet researched
Profile About 12.25 inches
Firmness Pillow top
Queen $ $499
Not yet researched Not yet researched

Premium knit cover, 1.5-inch comfort foam with lumbar gel memory foam, and 1-inch plus 2.25-inch HD loft pads around a 6-inch foam-encased open-coil unit. It's labeled Adjustable Friendly.

Best For

Consider Instead If

The full lineup

Every Factory Direct Mattress Nevada mattress, past and present

Why this matters to you:
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ModelSoldStatus
2000 Euro TopNot foundSold now
5000 Plush (also billed 5000 Extra Plush)Not foundSold now
5000 Pillow TopNot foundSold now

Chapter 04

Prices checked Not yet researched · recheck before buying

Mattress prices and value

Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.

2000 Euro Top: Twin $199, Full $229, Queen $299. 5000 Plush (also billed Extra Plush in its URL): Twin $299, Twin XL $399, Full $399, Queen $299, King/King Cal $449. Sibling 5000 Pillow Top: Twin $349, Full $449, Queen $499.

King/Cal King pricing for the 2000 Euro Top and Full/XL pricing details beyond the above: not published as of Sept 2026. Promotions, coupons page exists but current discounts: not published as of Sept 2026. Financing: Snap Finance, Acima, Koalafi, Kafene and Synchrony plans via the financing page; HSA/FSA-eligible items page exists.

Value read: house pricing undercuts most national midrange innersprings and the store lets buyers compare against Helix, Puffy and Brooklyn Bedding in person; however value cannot be fully verified without published trial, return and warranty terms.

Factory Direct Mattress Nevada prices by size

Twin
Not yet researched $199
Full
Not yet researched $229
Queen
Not yet researched $299

White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.

Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.

Are the expensive ones worth it?

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ModelBuy Factory Direct Mattress Nevada IfSkip IfBuy Instead
Chapter 05

How well do the mattresses hold up?

Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.

Brand-reported durability: comfort and support foams described as crushed (Comfort Lock) to minimize initial softening and lock in comfort so the mattress feels like new longer; alternating/offset coils positioned for support with reduced roll-off; foam encasement for edge support; Made in the USA claim on 2000-series and 5000 Pillow Top pages.

Warranty terms, sag thresholds and expected lifespan: not published as of Sept 2026, so long-term hold-up cannot be verified. Independent durability testing (rollator, ASTM sag or third-party longevity tests): not published as of Sept 2026. Company track record: proprietor Scott Banks; store describes itself as Elko's only locally owned and operated mattress store; founding year and factory details: not published as of Sept 2026.

What to watch for, and when:

Ownership, deals, lawsuits & launches

Company History & Model Evolution

Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.

What we could confirm, and what the brand doesn't say

The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.

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What we checked What the brand doesn't publish
THE BRAND SAYSMade in the USA claim NOT PUBLISHEDNo warranty terms published
THE BRAND SAYSNot yet researched NOT PUBLISHEDNo independent durability testing
THE BRAND SAYSNot yet researched NOT PUBLISHEDFounding year and factory details not published
THE BRAND SAYSNot yet researched NOT PUBLISHEDNot yet researched

Where sources disagree

Chapter 06

Sleep trials, returns, exchanges and fees

Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.

Sleep trial length, return mechanics, exchange policy, restocking fees and return-shipping costs: not published as of Sept 2026 on the official site, product pages, financing page or policies. Because the store sells in person with local delivery, trial and return terms, if any, are set at the store level and must be confirmed with the specialist before purchase. Adjustment guidance: not published as of Sept 2026.

Your trial, night by night
  1. Not yet researchedNot yet researched
  2. Not yet researchedNot yet researched
  3. Not yet researchedNot yet researched
What each choice costs you
Keep it$0Nothing more to do
Return itNot publishedNot yet researched
Swap itNot yet researchedNot yet researched

Not covered by the trial: Not yet researched

Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.

Check the terms for your seller and order date before buying from Factory Direct Mattress Nevada.
Chapter 07

Delivery, setup and old-mattress removal

Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.

Product pages note Local Delivery with an asterisk plus In store and on display and Secure payments; shipping, taxes and discount codes calculated at checkout. Delivery area, costs, timeframes and tracking: not published as of Sept 2026. Setup and old-mattress removal: not published as of Sept 2026.

Shoppers are invited to call to speak with a specialist, so delivery and setup details must be confirmed in store or by phone before buying.

Typical wait: Not published

Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08

Terms checked on the brand's site · recheck before you buy

What do the warranties cover?

Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.

Warranty length, coverage, sag threshold, exclusions and claim process: not published as of Sept 2026; no warranty page or warranty text on the product pages was found. Shoppers should ask the store for written warranty terms (length, indentation coverage, foundation requirements, original-owner and proof-of-purchase rules) before buying, and keep the receipt and law tags.

Measuring a mattress dip with a straight edge and a ruler Straight edge across the bed Dip depth Mattress, nobody lying on it

Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.

  1. Strip the bed down to the mattress and wait a few hours so the top layers can recover.
  2. Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
  3. Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09

Review counts checked on each site · they change daily

Customer reviews and complaints

Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.

On-site reviews: no review system, star ratings or testimonials found on the official product pages as of Sept 2026. Third-party ratings (Google, Yelp, Facebook, BBB): not published as of Sept 2026 and we found no rating aggregates, so no score or review count can be reported.

Complaint themes from retrievable sources: none documented as of Sept 2026. a single-store Elko retailer with a thin online footprint, so customer feedback, if any, lives on map or social profiles rather than the brand site; product pages instead note In store and on display and invite shoppers to call a specialist.

How we read the reviews

Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.

Reported praise and concerns:

Review sites side by side

What each review site says

Not yet researched

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Platform Rating Sample
Chapter 10

What are the mattresses made of?

Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.

House models combine knit covers with polyurethane comfort foams and open-coil innersprings plus HD loft pads; no latex or all-foam house models published. 2000 Euro Top: premium knit cover, 0.75-inch comfort foam, 1-inch HD loft pad, 5-inch alternating open coils, 7.75-inch total height.

5000 Plush: stretch knit cover, cool gel-infused quilting foam, 1-inch firm foam, 1-inch air suspension foam, 2 layers motion-reducing foam, foam encasement, 504 vertical coil unit with head-to-toe helical, tri-zone back support. Sibling 5000 Pillow Top: premium knit cover, 1.5-inch comfort foam with lumbar gel memory foam, 1-inch plus 2.25-inch HD loft pads around a 6-inch foam-encased open-coil unit, approx 12.25-inch height.

Fire barrier, adhesive and cover-fiber specifics: not published as of Sept 2026. Certifications with evidence: CertiPUR-US Certified foams stated on 2000-series pages (made without ozone depleters, listed flame retardants, formaldehyde and phthalates; free of mercury, lead and other heavy metals); 5000 Plush page carries no certification text as of Sept 2026. OEKO-TEX, GOTS, GOLS and Greenguard: not published as of Sept 2026.

Safety labels, and what each one covers

CertiPUR-US
Foams on 2000-series models
Our research sheet lists this certification for Factory Direct Mattress Nevada. We have not yet checked it with the certifier.
What these labels do and don't prove

Read your law tag

How to read the law tag in three steps

Why this matters to you:
Law tag guide

How to read a mattress law tag

The three steps

1
Comfort Lock crushed foam

2
Cool gel-infused quilting foam

3
Foam-encased open-coil unit

Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.

How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11

Where can you try and buy the mattresses?

Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.

Single store: Factory Direct Mattress of Elko at 2584 Idaho St., Elko, NV 89801; phone 775-388-3698; email factorydirectmattressofelko@gmail.com; hours Monday 12 PM to 4 PM, Tuesday by appointment, Wednesday and Thursday 11 AM to 2 PM, Friday and Saturday 11 AM to 4 PM; Sunday hours not published. Online at fdmattress-elko.com with secure checkout; taxes and shipping calculated at checkout.

The same shop also sells Helix, Puffy and Brooklyn Bedding lines plus adjustable bases and sale/clearance items. Additional branches, dealers or trial rooms: not published as of Sept 2026.

Showroom Network
Elko, NV store
Mon 12-4, Tue by appointment, Wed-Thu 11-2, Fri-Sat 11-4
Store Access
Online at fdmattress-elko.com
Not yet researched
Sales Culture
Also sells Helix, Puffy and Brooklyn Bedding
Not yet researched
Inventory & Delivery
Financing: Snap, Acima, Koalafi, Kafene, Synchrony
Not yet researched

How to test a bed in the store

Where Factory Direct Mattress Nevada sells

A sample to show the mix of store types. Use the brand's store finder for the ones near you.

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# Channel Address Type
1 Elko 2584 Idaho St., Elko, NV 89801 Showroom
Hours change by location, so call ahead before you visit.

Not yet researched. Checked Not yet researched.

Chapter 12

Factory Direct Mattress Nevada vs. other mattress brands

Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.

Versus Zinus and Lucid (national value bed-in-box): Factory Direct Mattress Nevada wins on in-store testing and local Elko delivery with US-made innerspring claims; Zinus and Lucid win on published prices across sizes, stated trial and warranty terms and deep third-party review histories. Versus regional factory-direct chains (e.g.

Denver Mattress): no affiliation is published; Denver Mattress wins on published specs, trial and warranty documentation while the Nevada store wins on local Elko ownership and lower entry pricing. Versus the same-store Helix, Puffy and Brooklyn Bedding lines: the house line wins on price while the national lines win on published trial, warranty and review depth.

Versus Idaho-based competitors referenced on the about page: the store positions on hometown roots and neighbor-focused service; head-to-head spec or price comparisons are not published.

More brand reviews to compare: Evaya, Evergreen Sleep, Factory Direct Mattress, Foam Sweet Foam, Foamma, FoamOrder.

Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13

How we research and report

This page is an early draft built from our research sheet for Factory Direct Mattress Nevada. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.

Researched Sept 16, 2026 from official fdmattress-elko.com pages first (2000 Euro Top, 5000 Plush, 5000 Pillow Top, 3000 Plush product pages, about-us, contact, Factory Direct collection and financing pages); brand claims are labeled as brand-reported and gaps were recorded rather than filled. Search-engine checks for Google, Yelp and BBB reviews were attempted but returned no retrievable ratings.

Key sources: https://fdmattress-elko.com/products/2000-euro-top-by-factory-direct-mattress, https://fdmattress-elko.com/products/5000-extra-plush-mattress-by-midwest-needs-description, https://fdmattress-elko.com/products/5000-pillow-top-mattress-by-factory-direct-mattress, https://fdmattress-elko.com/pages/about-us-nevada-fdm, https://fdmattress-elko.com/pages/contact-us-nevada-factory-direct-mattress and https://fdmattress-elko.com/pages/financing-options-factory-direct-mattress-elko.

How we check this page
Stage 01 Factory

Who built the bed

Stage 02 Test results

Outside test results

Stage 03 Safety

Fire safety papers and the law tag

Stage 04 Pressure and motion

Outside pressure and motion tests

Stage 05 Reviews

Review scores, side by side

Quick Answers

Quick Answers Before You Buy

Safety and materials
Buying and policies

Are Factory Direct Mattress Nevada and Factory Direct Nevada the same business?

Yes; Factory Direct Nevada is an alternate listing spelling for the same Elko store covered here in one row.

Is the 5000 Plush Extra Plush different from the 5000 Plush?

No; the official 5000 Plush page URL contains extra-plush, so they are the same model and alias, not two mattresses.

Where is the store and how do I contact it?

2584 Idaho St., Elko, NV 89801; phone 775-388-3698; email factorydirectmattressofelko@gmail.com; Monday 12 to 4, Tuesday by appointment, Wednesday and Thursday 11 to 2, Friday and Saturday 11 to 4.

Is there a sleep trial or published returns policy?

No trial, return, exchange or fee terms are published as of Sept 2026; confirm with the store before buying.

What does the warranty cover?

No warranty terms are published as of Sept 2026; ask for written terms covering length, sag threshold and claim process.

What does delivery cover?

Pages note Local Delivery with details at checkout or by phone; area, cost, setup and old-mattress removal are not published, so confirm when ordering.

Prices and promos checked Not yet researched. Recheck before buying.

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