Ultrabed Mattress Review

Models 12 models
Feels Extra Soft to Extra Firm
Trial 120 days
Warranty 18 to 30 year limited
Owner Reviews 4.8 from 62 reviews (Google)
Ship Type Free local delivery with setup and haul-away

The 30-Second Verdict: Quick Summary

Ultrabed is the house brand of a family-run showroom and factory in Agoura Hills, California. It was formerly Selectabed and is a division of Relief-Mart. It sells its own foam and pillow-top beds next to dozens of other brands. The Original Series runs about $497 to $997 on sale, with a 120-night trial and an 18-year warranty. You'll do best if you can visit the showroom. The web store isn't open yet, and the independent scores you'd want are member-only.

Ultrabed Original (Flex-Tech Original) Ultrabed Original (Flex-Tech Original), product photo
Ultrabed Original (Flex-Tech Original), product photo
Firmness Extra-firm Not yet researched
Mattress Type Not yet researched 9 inches tall
Queen $ $747 $1,395
Coil Count No coils Not yet researched
Key Strengths
  • Southern California shoppers who want to test many brands
  • Buyers who want factory-direct US-made foam beds
  • Back pain and fibromyalgia shoppers
  • Custom and oversized bed buyers
  • Couples wanting split firmness
Good to Know
  • Online-only shoppers
  • Buyers who want every size price published
  • Shoppers outside the 2-hour local delivery radius
  • Anyone who needs public independent lab scores
Chapter 01

Is Ultrabed the best mattress for you?

Good fit: Southern California shoppers who want to test dozens of brands in one two-floor showroom; buyers who want factory-direct pricing on US-made foam beds; back-pain and fibromyalgia shoppers who value chiropractor-designed zoning and free firmness customization; sleepers who want a 120-night in-store trial with no restocking fee; custom and oversized bed buyers (RV, boat, antique, 7x7 ft up to 10x12 ft and larger); couples wanting split-firmness or split-top builds.

Poor fit: online-only shoppers, because the web store is not launched; buyers who want every size price published, since the Flex-Tech Adjust series says call for special pricing; shoppers outside the 2-hour local delivery radius who would pay return freight; anyone who needs public independent lab scores, since the Consumer Reports ratings are member-only; and shoppers who want a nationally advertised brand.

Outside review scores
Review sites checked: Not yet researched. Their scores: Member-only. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.

Ultrabed is the factory-direct house brand of a family-run Agoura Hills, California showroom and factory, formerly Selectabed and a division of Relief-Mart. It sells its own foam and pillow-top beds alongside dozens of third-party brands. The Original Series runs about $497 to $997 on sale with a 120-night trial and an 18-year warranty.

Not yet researched
Not yet researched

Not yet researched
Not yet researched

Not yet researched
Not yet researched

When Ultrabed makes sense
  • Southern California shoppers who want to test many brands
  • Buyers who want factory-direct US-made foam beds
  • Back pain and fibromyalgia shoppers
  • Custom and oversized bed buyers
  • Couples wanting split firmness
When Another Mattress May Suit You Better
  • Online-only shoppers
  • Buyers who want every size price published
  • Shoppers outside the 2-hour local delivery radius
  • Anyone who needs public independent lab scores
Review site scores

How the big review sites score Ultrabed

Each site's own score and the exact bed it tested, side by side.

Scroll sideways to see the whole table
Publication Reported Score
Consumer Reports
Member-only

Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.

Reading the scores

Why we don't average the scores

Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02

Comfort and firmness: which mattress fits you

Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.

Back sleepers: Ultrabed Original in extra-firm, Flex-Tech Adjust Series 1 or 2, or Tri-Pedic Gold for contouring firm memory foam. Side sleepers: Ultrabed Extreme or Elite, Flex-Tech Adjust Series 4 or 5, Tri-Pedic Diamond as the plushest, or Memory Zone Deluxe. Stomach sleepers: Ultrabed Original or Deluxe, or Tri-Pedic Gold, which hold firmness without hammocking.

Combination sleepers: Ultrabed Deluxe or Flex-Tech Adjust Series 3 for a medium-firm middle ground. Couples: foam-only construction removes coil motion transfer, and split king or split-top builds allow independent firmness and adjustable-base movement. Heavier sleepers: the high-density HR polyurethane and Resili-Flex bases plus 5 lb memory foam on Elite and Tri-Pedic are the sturdiest builds, but no weight limits are published.

Back pain and fibromyalgia: Tri-Pedic, the zoned Fibro-Pedic, and the sister brand Back Science. Hot sleepers: every factory-direct model can carry the patented Airflow Transfer System. Adjustable-base owners: Flex-Tech Adjust Gel Series and Tri-Pedic.

Custom or oversized needs: the custom division builds to any shape or size.

Firmness finder

Which Ultrabed feel fits you?

Weight chart not yet researched

Weight and sleep position can change how a bed feels. We have not yet checked whether Ultrabed publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.

Four alignment checkpoints against a neutral posture line Neck Shoulders Lower back Hips level with spine sink in, no pinch no gap below no sag Straight spine line
  1. Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
  2. Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
  3. Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
  4. Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03

Compare the mattresses

Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.

Ultrabed lists 12 models. Feel names are the brand's labels.

Ultrabed Original (also listed as Flex-Tech Original): 9 in extra-firm traditional pillow-top; bamboo stretch knit cover, 1.5 in ventilated medium-firm pillow-top, 2 in transitional Flex-Support, 5.5 in extra-firm channeled support; $895 Twin to $1,795 King or Cal King list, $497 to $997 sale; 18-year limited warranty; Consumer Reports tested the queen at about 9.3 in thick and grouped it in Best Firm Mattresses.

Ultrabed Deluxe (Flex-Tech Deluxe): 10 in firm; 1.5 in ventilated medium-soft pillow-top, 2 in Flex-Comfort, 6.5 in extra-firm channeled support; $1,495 to $2,595 list, $997 to $1,597 sale; 18-year.

Ultrabed Extreme (Flex-Tech Extreme): 11 in extra-soft and extra-plush; Kool-Flow micro-vented stretch knit cover, 2.5 in ventilated extra-plush pillow-top, 3 in Flex-Comfort, 5.5 in extra-firm Resili-Flex support; $2,595 to $4,495 list, $1,397 to $2,497 sale; 30-year.

Ultrabed Elite: 12 in medium-firm support with a luxury plush pillow top; 2.5 in ventilated plush pillow-top, 2 in 5 lb density ventilated memory foam, 2 in channeled Resili-Flex medium-firm support, 5.5 in extra-firm Resili-Flex support; $3,095 to $5,395 list, $1,697 to $2,997 sale; 30-year.

Flex-Tech Adjust Gel Series 1 to 5 (gel-foam, adjustable-friendly): Series 1 10 in extra-firm $2,099 Twin to $3,499 Split King; Series 2 11 in firm $2,399 to $4,099; Series 3 12 in medium-firm $2,849 to $5,299; Series 4 13 in medium-plush $3,199 to $5,999; Series 5 14 in plush $4,299 to $6,899; all regular prices, with sale pricing by phone only.

Tri-Pedic Gold: 9 in firmest memory foam, 1 in 10 ILD soft over 2 in 20 ILD firm over an HR polyurethane base; $1,499 to $2,699 list, $1,399 to $1,999 sale; 30-year; the brand compares it to Tempur-Cloud. Tri-Pedic Platinum: 10 in plush, 2 in soft over 2 in firm memory foam; $2,699 to $4,799 list, $1,849 to $3,499 sale; 30-year; compared to Tempur-Cloud Supreme; chosen by the US State Department for US embassy housing worldwide per the brand.

Tri-Pedic Diamond: 11 in most plush, 3 in soft over 2 in firm memory foam; $3,599 to $4,799 list, $2,149 to $2,799 sale; 30-year; compared to Tempur-Cloud Luxe. Memory Zone Regular: 9 in mid-firmness all-around memory foam, from $699; 20-year. Memory Zone Deluxe: 10 in, more conforming for side sleepers, from $899; 20-year.

Fibro-Pedic: 9 in memory foam and latex over HR poly, zoned with ResiliFlex-SD soft foam at shoulders and legs and a ResiliFlex-HD firm center; terry cover; $2,517 to $3,217 list, $2,017 to $2,717 sale; 30-year. Soft-Pedic: listed as an Ultrabed factory-direct brand,, so specs and prices are Not published as of Sept 2026. Back Science Hybrid: named in the Ultrabed warranty as a factory-direct brand, designed by Dr.

Rick Swartzburg and built in the adjacent Agoura Hills factory per showroom reviews, sold via backscience.com and the showroom; specs and prices are not published on ultrabed.com.

Ultrabed Oversized King and Custom: one-piece mattresses from RV and boat sizes up to 7x7 ft and as large as 10x12 ft and beyond (Alaskan, Wyoming, Texas, Family and Emperor King), in any shape including antique beds, outdoor beds and a 500-plus passenger cruise ship; memory foam, latex, organic, pillow-top or hybrid; custom orders canceled after three days carry a 20 percent surcharge; priced by quote.

Pooch-Pedic is a pet bed line, not a human mattress.

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Visual Model Build Profile Firmness (brand words) Queen $ Coil Count
Ultrabed Original (Flex-Tech Original), product photo Ultrabed Original (Flex-Tech Original) Bamboo stretch knit cover, 1.5 in medium-firm pillow-top, 2 in Flex-Support and 5.5 in extra-firm channeled support. 9 inches Extra-firm $747 No coils
Ultrabed Deluxe (Flex-Tech Deluxe), product photo Ultrabed Deluxe (Flex-Tech Deluxe) 1.5 in medium-soft pillow-top, 2 in Flex-Comfort and 6.5 in extra-firm channeled support. 10 inches Firm $1,397 No coils
Ultrabed Extreme (Flex-Tech Extreme), product photo Ultrabed Extreme (Flex-Tech Extreme) Kool-Flow cover, 2.5 in extra-plush pillow-top, 3 in Flex-Comfort and 5.5 in extra-firm Resili-Flex support. 11 inches Extra-soft $2,097 No coils
Ultrabed Elite 2.5 in plush pillow-top, 2 in 5 lb memory foam, 2 in medium-firm Resili-Flex and 5.5 in extra-firm Resili-Flex. 12 inches Medium-firm $2,497 No coils
Flex-Tech Adjust Gel Series 1 to 5 Gel-foam beds that work with adjustable bases, with Hypergel foam. 10, 11, 12, 13 and 14 in Extra-firm (1), firm (2), medium-firm (3), medium-plush (4), plush (5) Call for special pricing Not yet researched
Tri-Pedic Gold, product photo Tri-Pedic Gold 1 in 10 ILD soft foam over 2 in 20 ILD firm foam over an HR polyurethane base. 9 inches Firmest memory foam $1,799 No coils (all-foam)
Tri-Pedic Platinum, product photo Tri-Pedic Platinum 2 in soft over 2 in firm memory foam. 10 inches Plush $2,199 No coils (all-foam)
Tri-Pedic Diamond 3 in soft over 2 in firm memory foam. 11 inches Most plush $2,599 No coils (all-foam)
Memory Zone Regular, product photo Memory Zone Regular Polyflex hybrid memory foam. 9 inches Mid-firm, all-around From $699 Not yet researched
Memory Zone Deluxe Polyflex hybrid memory foam. 10 inches More conforming, for side sleepers From $899 Not yet researched
Fibro-Pedic, product photo Fibro-Pedic Memory foam and latex over HR poly, with a hand-stitched terry cover. 9 inches Zoned, soft at shoulders and legs, firm in the center $2,499 Not yet researched
Soft-Pedic, product photo Soft-Pedic Listed as a factory-direct brand, but its page showed an error in September 2026. Not yet researched Soft Not published Not yet researched

Where the maker doesn't publish a number, we say so.

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ModelCoil gaugeCoil countFoam densityLatexILD
Model 1 of 12

Ultrabed Original (Flex-Tech Original): Not yet researched

Ultrabed Original (Flex-Tech Original), product photo
Ultrabed Original (Flex-Tech Original)
Ultrabed Original (Flex-Tech Original), product photo
Construction Not yet researched
Profile 9 inches
Firmness Extra-firm
Queen $ $747
Not yet researched Not yet researched

Bamboo stretch knit cover, 1.5 in medium-firm pillow-top, 2 in Flex-Support and 5.5 in extra-firm channeled support.

Best For

Consider Instead If

Model 2 of 12

Ultrabed Deluxe (Flex-Tech Deluxe): Not yet researched

Ultrabed Deluxe (Flex-Tech Deluxe), product photo
Ultrabed Deluxe (Flex-Tech Deluxe)
Ultrabed Deluxe (Flex-Tech Deluxe), product photo
Construction Not yet researched
Profile 10 inches
Firmness Firm
Queen $ $1,397
Not yet researched Not yet researched

1.5 in medium-soft pillow-top, 2 in Flex-Comfort and 6.5 in extra-firm channeled support.

Best For

Consider Instead If

Model 3 of 12

Ultrabed Extreme (Flex-Tech Extreme): Not yet researched

Ultrabed Extreme (Flex-Tech Extreme), product photo
Ultrabed Extreme (Flex-Tech Extreme)
Ultrabed Extreme (Flex-Tech Extreme), product photo
Construction Not yet researched
Profile 11 inches
Firmness Extra-soft
Queen $ $2,097
Not yet researched Not yet researched

Kool-Flow cover, 2.5 in extra-plush pillow-top, 3 in Flex-Comfort and 5.5 in extra-firm Resili-Flex support.

Best For

Consider Instead If

Model 4 of 12

Ultrabed Elite: Not yet researched

Ultrabed Elite
Ultrabed Elite, product photo
Construction Not yet researched
Profile 12 inches
Firmness Medium-firm
Queen $ $2,497
Not yet researched Not yet researched

2.5 in plush pillow-top, 2 in 5 lb memory foam, 2 in medium-firm Resili-Flex and 5.5 in extra-firm Resili-Flex.

Best For

Consider Instead If

Model 5 of 12

Flex-Tech Adjust Gel Series 1 to 5: Not yet researched

Flex-Tech Adjust Gel Series 1 to 5
Flex-Tech Adjust Gel Series 1 to 5, product photo
Construction Not yet researched
Profile 10, 11, 12, 13 and 14 in
Firmness Extra-firm (1), firm (2), medium-firm (3), medium-plush (4), plush (5)
Queen $ Call for special pricing
Not yet researched Not yet researched

Gel-foam beds that work with adjustable bases, with Hypergel foam.

Best For

Consider Instead If

Model 6 of 12

Tri-Pedic Gold: Not yet researched

Tri-Pedic Gold, product photo
Tri-Pedic Gold
Tri-Pedic Gold, product photo
Construction Not yet researched
Profile 9 inches
Firmness Firmest memory foam
Queen $ $1,799
Not yet researched Not yet researched

1 in 10 ILD soft foam over 2 in 20 ILD firm foam over an HR polyurethane base.

Best For

Consider Instead If

Model 7 of 12

Tri-Pedic Platinum: Not yet researched

Tri-Pedic Platinum, product photo
Tri-Pedic Platinum
Tri-Pedic Platinum, product photo
Construction Not yet researched
Profile 10 inches
Firmness Plush
Queen $ $2,199
Not yet researched Not yet researched

2 in soft over 2 in firm memory foam.

Best For

Consider Instead If

Model 8 of 12

Tri-Pedic Diamond: Not yet researched

Tri-Pedic Diamond
Tri-Pedic Diamond, product photo
Construction Not yet researched
Profile 11 inches
Firmness Most plush
Queen $ $2,599
Not yet researched Not yet researched

3 in soft over 2 in firm memory foam.

Best For

Consider Instead If

Model 9 of 12

Memory Zone Regular: Not yet researched

Memory Zone Regular, product photo
Memory Zone Regular
Memory Zone Regular, product photo
Construction Not yet researched
Profile 9 inches
Firmness Mid-firm, all-around
Queen $ From $699
Not yet researched Not yet researched

Polyflex hybrid memory foam.

Best For

Consider Instead If

Model 10 of 12

Memory Zone Deluxe: Not yet researched

Memory Zone Deluxe
Memory Zone Deluxe, product photo
Construction Not yet researched
Profile 10 inches
Firmness More conforming, for side sleepers
Queen $ From $899
Not yet researched Not yet researched

Polyflex hybrid memory foam.

Best For

Consider Instead If

Model 11 of 12

Fibro-Pedic: Not yet researched

Fibro-Pedic, product photo
Fibro-Pedic
Fibro-Pedic, product photo
Construction Not yet researched
Profile 9 inches
Firmness Zoned, soft at shoulders and legs, firm in the center
Queen $ $2,499
Not yet researched Not yet researched

Memory foam and latex over HR poly, with a hand-stitched terry cover.

Best For

Consider Instead If

Model 12 of 12

Soft-Pedic: Not yet researched

Soft-Pedic, product photo
Soft-Pedic
Soft-Pedic, product photo
Construction Not yet researched
Profile Not yet researched
Firmness Soft
Queen $ Not published
Not yet researched Not yet researched

Listed as a factory-direct brand, but its page showed an error in September 2026.

Best For

Consider Instead If

The full lineup

Every Ultrabed mattress, past and present

Why this matters to you:
Scroll sideways to see the whole table
ModelSoldStatus
Ultrabed Original (Flex-Tech Original)Not foundSold now
Ultrabed Deluxe (Flex-Tech Deluxe)Not foundSold now
Ultrabed Extreme (Flex-Tech Extreme)Not foundSold now
Ultrabed EliteNot foundSold now
Flex-Tech Adjust Gel Series 1 to 5Not foundSold now
Tri-Pedic GoldNot foundSold now
Tri-Pedic PlatinumNot foundSold now
Tri-Pedic DiamondNot foundSold now
Memory Zone RegularNot foundSold now
Memory Zone DeluxeNot foundSold now
Fibro-PedicNot foundSold now
Soft-PedicNot foundSold now

Chapter 04

Prices checked Sept 2026 · recheck before buying

Mattress prices and value

Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.

Prices observed on ultrabed.com in Sept 2026, regular with sale price in parentheses. Ultrabed Original: Twin $895 ($497), Twin XL $995 ($547), Full $1,195 ($647), Queen $1,395 ($747), King $1,795 ($997), Cal King $1,795 ($997). Ultrabed Deluxe: Twin $1,495 ($997), Twin XL $1,595 ($1,047), Full $1,795 ($1,097), Queen $2,195 ($1,397), King and Cal King $2,595 ($1,597).

Ultrabed Extreme: Twin $2,595 ($1,397), Twin XL $2,795 ($1,547), Full $3,295 ($1,797), Queen $3,795 ($2,097), King and Cal King $4,495 ($2,497). Ultrabed Elite: Twin $3,095 ($1,697), Twin XL $3,495 ($1,897), Full $3,995 ($2,197), Queen $4,495 ($2,497), King and Cal King $5,395 ($2,997).

Flex-Tech Adjust Gel Series regular prices: Series 1 Twin $2,099 to Split King $3,499; Series 2 $2,399 to $4,099; Series 3 $2,849 to $5,299; Series 4 $3,199 to $5,999; Series 5 $4,299 to $6,899; every size shows Call For Special Pricing instead of a sale price. Tri-Pedic Gold: Twin and Twin XL $1,499 ($1,399), Full $1,849 ($1,749), Queen $1,999 ($1,799), King and Cal King $2,699 ($1,999).

Tri-Pedic Platinum: Twin and Twin XL $2,699 ($1,849), Full $3,049 ($2,099), Queen $3,199 ($2,199), King and Cal King $4,799 ($3,499). Tri-Pedic Diamond: Twin and Twin XL $3,599 ($2,149), Full $3,999 ($2,399), Queen $4,099 ($2,599), King and Cal King $4,799 ($2,799). Memory Zone Regular from $699 and Memory Zone Deluxe from $899.

Fibro-Pedic: Twin $2,517 ($2,017), Twin XL $2,609 ($2,109), Full $2,869 ($2,369), Queen $2,999 ($2,499), King and Cal King $3,217 ($2,717)., Deluxe at $1,598, Extreme at $2,898 and Elite at $3,398, while the product-page tables above are lower on sale. Value: these are factory-direct prices that undercut comparable Tempur-Pedic models, and the brand price-matches online competitors per showroom reviews.

Financing is available through Synchrony with no interest for 12 months or more depending on current specials.

Ultrabed prices by size

Twin
Not yet researched $497 $895
Twin XL
Not yet researched $547 $995
Full
Not yet researched $647 $1,195
Queen
Not yet researched $747 $1,395
King
Not yet researched $997 $1,795
Cal King
Not yet researched $997 $1,795

White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.

Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.

Are the expensive ones worth it?

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ModelBuy Ultrabed IfSkip IfBuy Instead
Chapter 05

How well do the mattresses hold up?

Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.

Durability evidence is mostly warranty-based rather than independently tested. The brand offers 18-year limited coverage on the Original and Deluxe, 20-year on Memory Zone and PolyFlex, and 30-year on the Extreme, Elite, Tri-Pedic, Fibro-Pedic, Soft-Pedic, Back Science Hybrid and Gel-Flex lines, with full parts, labor and materials coverage for the first 10 years and pro-ration after that.

It defines a defect as sag greater than 3/4 in, requires the mattress to be rotated head-to-toe every other month for the first four months and every six months thereafter, and forbids flipping.

The brand argues its no-flip foam construction avoids the fiber matting and spring fatigue of innerspring hybrids, and it cites a brand-published Sleep Disorders Center of Alabama questionnaire from October 2007 in which 149 sleep-disorder patients tried Tri-Pedic, Fibro-Pedic and Tempur-Flow mattresses: 70 percent reported less tossing and turning, 91 percent would recommend them, and 94 percent felt well supported.

That study is not peer-reviewed and is not an independent lab test. Consumer Reports tested the Ultrabed Original for durability and firmness, but the scores are member-only. No independent long-term sag, foam-fatigue or edge-support testing was found as of Sept 2026, and no owner-reported lifespan data set exists beyond curated testimonials.

What to watch for, and when:

Ownership, deals, lawsuits & launches

Company History & Model Evolution

Show the full company history
October 2007 Sleep Disorders Center of Alabama questionnaire

questionnaire from October 2007

2012 Made in USA Certified

Made in USA Certified in 2012

2012 BBB Hall of Fame member

a 2012 BBB Hall of Fame member

Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.

What we could confirm, and what the brand doesn't say

The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.

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What we checked What the brand doesn't publish
THE BRAND SAYS18 to 30 year limited warranty NOT PUBLISHEDNo exact foam densities published
THE BRAND SAYSFoam-only build, no springs NOT PUBLISHEDNo independent durability testing
THE BRAND SAYSSag defect is over 3/4 in NOT PUBLISHEDNo national shipping rate table
THE BRAND SAYSNot yet researched NOT PUBLISHEDNot yet researched

Where sources disagree

Chapter 06

Sleep trials, returns, exchanges and fees

Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.

A 120-day sleep trial that begins the first day the mattress or bed set is received, offering either an exchange or a refund of the mattress purchase price less shipping and handling. The brand strongly recommends a 21-day break-in period before deciding. It advertises free exchanges or returns with no restocking fee.

Return shipping is the customer responsibility except for manufacturing or shipping errors, and customers inside the 2-hour local delivery radius are exempt from return shipping costs; for other returns the brand may extend its discounted carrier rates. If a shipping special or free item was given, a return without exchange requires the customer to pay shipping both ways and to return promotional items except pillows.

Pillows and bedding can be exchanged within 30 days, and promotional items become non-returnable after 30 days with their value deducted from any mattress refund. Returns must reach the plant before the end of the 120th day; an RMA number is required, and a 14-day inspection period typically applies before credit. Excluded: custom mattresses and toppers, adjustable bed bases, and opened sheets, comforters or pillows.

Custom orders canceled after 3 days carry a 20 percent surcharge. Products damaged after delivery are not returnable, and defective products are exchanged promptly. No exchanges or returns after day 120.

Your trial, night by night
  1. Day 1Trial starts when you receive it
  2. 21 daysRecommended break-in before deciding
  3. 120 daysLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itNo restocking feeExchange or refund less shipping and handling; RMA required
Swap itFree exchangesNot yet researched

Not covered by the trial: Custom mattresses, toppers, adjustable bases, opened bedding

Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.

Check the terms for your seller and order date before buying from Ultrabed.
Chapter 07

Delivery, setup and old-mattress removal

Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.

Shipping is worldwide direct from the manufacturing plant in the Thousand Oaks area of Ventura County, California. Mattresses are not rolled or compressed; they ship by special carrier, wrapped in protective plastic and packed in sturdy boxes, and actual transit time is 3 to 5 days to most US customers, with specific costs quoted by phone. Mattress pads are rolled, double wrapped and sent by FedEx or UPS Ground.

Local delivery within roughly a 2-hour radius is free and includes setup and haul-away of the old mattress, per the brand about page. Refused deliveries where nothing is wrong with the package are subject to round-trip shipping charges before a refund plus restocking fees if applicable. Return shipments are the customer responsibility except for manufacturing or shipping errors.

Not published as of Sept 2026: a written national shipping rate table, specific white-glove service tiers outside the local radius, and any stated lead time for custom or oversized builds.

Typical wait: 3 to 5 days

Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08

Terms checked on the brand's site · recheck before you buy

What do the warranties cover?

Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.

Tiered limited warranties on factory-direct brands: 18 years on Flex-Tech Original and Deluxe; 30 years on Flex-Tech Extreme and Elite, Tri-Pedic, Soft-Pedic, Fibro-Pedic, Back Science Hybrid and the Gel-Flex series; 20 years on Memory Zone and PolyFlex; and 20 years on all other Ultrabed-manufactured brands.

Structure: for the first 10 years the manufacturer covers defective parts, labor and materials and performs needed repairs at no cost, while the customer pays shipping and handling; from year 11 the customer pays a pro-rated share calculated as years owned divided by the total term, multiplied by the mattress cost, with partial years rounded up.

Examples the brand gives: 61.1 percent of the original cost in year 11 of an 18-year term, 36.6 percent in year 11 of a 30-year term, and 55 percent in year 11 of a 20-year term. A defect is defined as sag greater than 3/4 in, measured by pulling a string tight over both sides of the mattress on a hard floor; an RMA number is required before return.

Excluded: damage after receipt such as food, drink, urine, punctures, pet damage and cigarette burns; normal cosmetic foam change; damage from an improper foundation; and liquid seepage into the mattress, which voids coverage. Requires rotating the mattress head-to-toe every other month for the first four months and every six months thereafter, and never flipping it. The flame-resistant netting must not be removed.

Adjustable bases carry a separate Flex-U.S.A. Elite 20-year warranty: year 1 parts and labor, years 2 to 5 parts only, years 6 to 20 mechanical parts only with electronics, electrical components, drive motors and massage motors excluded.

Measuring a mattress dip with a straight edge and a ruler Straight edge across the bed Dip depth Mattress, nobody lying on it

Covered when the dip is deeper than 3/4 inch sag, measured with nobody on the bed.

  1. Strip the bed down to the mattress and wait a few hours so the top layers can recover.
  2. Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
  3. Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up

Which bed bases keep your warranty

Warranty rules

Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.

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Base OK? What the rule says
Adjustable base Works Flex-Tech Adjust Gel Series and Tri-Pedic
Chapter 09

Review counts checked on each site · they change daily

Customer reviews and complaints

Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.

The brand displays Google Local Reviews at 4.8 out of 5 from 62 reviews and Yelp at 5 out of 5 on its own reviews page in Sept 2026.

Named reviews, all positive, praise service and expertise (Renee Palkovsky, Zon Harper, Jon Levon, Maksym Serdiukov, Lisa T, Twoangels2314, Marty Goodman on Google; Ian F., Amy T., Emily B., Lori W. on Yelp), free firmness customization, price matching to online competitors, and next-day delivery with setup and haul-away.

Testimonials also come from NOAA ship crews and individual owners (Brenton Massie, jbo, Tonya, Roger Stone, Charlie, Ben LaCour, Joe DeLisio Sr., James Carlock). Ultrabed states it is a Better Business Bureau accredited business and a 2012 BBB Hall of Fame member,, so the current letter grade, accreditation status and complaint count could not be verified as of Sept 2026.

No complaints were found in any accessible third-party source, and Yelp likewise returned HTTP 403 to direct checks. Caveats: the review sample is small and self-selected, the reviews page shows curated quotes, and Consumer Reports rating detail is member-only.

How we read the reviews

Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.

Reported praise and concerns:

Review sites side by side

What each review site says

Not verified

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Platform Rating Sample
Platform mark:Google 4.8 of 5 62
Platform mark:Yelp 5 of 5 Not yet researched
Platform mark:BBB Not verified Not yet researched
Chapter 10

What are the mattresses made of?

Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.

Covers: bamboo stretch knit on the Original and Deluxe, Kool-Flow micro-vented stretch knit on the Extreme, Elite and Tri-Pedic, all zipper-removable for washing; hand-stitched hypoallergenic terry on the Fibro-Pedic.

Foams: the brand states all foam is CertiPUR-US certified, made without ozone depleters, PBDE flame retardants, mercury, lead and other heavy metals, formaldehyde, or phthalates regulated by the CPSC, with low VOC emissions under 0.5 parts per million.

It uses 4 lb and 5 lb density memory foams, 10 ILD conforming soft and 20 ILD firm memory foam in Tri-Pedic, Hypergel buoyant gel foam in the Flex-Tech Adjust series, Resili-Flex and UltraFlex support layers, Polyflex hybrid foam in Memory Zone, and high-resiliency polyurethane bases. Bonding uses a GREENGUARD certified water-borne adhesive with no ammonia, formaldehyde or solvents.

Flame resistance comes from inherently flame-resistant netting over the foam, which must not be removed. The patented Airflow Transfer System, US Patent No. 7,334,280, drills micro holes through the top layer that communicate with convoluted channels exiting the sides so air circulates in both directions.

Origin: made in the company Southern California factory in the Agoura Hills (factory is stated elsewhere as adjacent to the Agoura Hills showroom), with USA-sourced materials, and Made in USA Certified in 2012. Not published as of Sept 2026: exact foam densities and ILDs for the Ultrabed Original, Deluxe, Extreme and Elite layers, layer weights, and any coil count, since none of these beds use springs.

The materials, in plain words

Airflow Transfer System

Micro holes through the top layer connect to channels that exit the sides

Used in: Not yet researched
Hypergel

Buoyant gel foam

Used in: Flex-Tech Adjust series
Polyflex

Hybrid foam

Used in: Memory Zone

Safety labels, and what each one covers

CertiPUR-US
All foam
Our research sheet lists this certification for Ultrabed. We have not yet checked it with the certifier.
GREENGUARD
Water-borne bonding adhesive
Our research sheet lists this certification for Ultrabed. We have not yet checked it with the certifier.
Made in USA Certified
US-made, USA-sourced materials
Our research sheet lists this certification for Ultrabed. We have not yet checked it with the certifier.
What these labels do and don't prove

Read your law tag

How to read the law tag in three steps

Why this matters to you:
Law tag guide

How to read a mattress law tag

The three steps

1
Airflow Transfer System

2
Resili-Flex support layers

3
4 lb and 5 lb memory foam

Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.

How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11

Where can you try and buy the mattresses?

Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.

Try in person at the Agoura Hills showroom and factory, 28505 Canwood St, Ste C, Agoura Hills, CA 91301, open Monday to Friday 9am to 6pm and Saturday and Sunday 10am to 6pm, phone (805) 379-4300 or (800) 667-1969, email information@ultrabed.com. A second location in Malibu at 228955 Pacific Coast Highway, Suite 100, Malibu, CA 90265, (424) 644-0341, is available by appointment only.

Buy online is not yet possible: the ultrabed.com shop page says the store is in the works and will be launching soon, so orders run through the showroom, phone, email, or the Get a Quote and Price Request forms.

The same showroom also carries third-party brands including Aireloom, Beautyrest, Bear, Birch, Brooklyn Bedding, Casper, Chattam and Wells, DreamCloud, Helix, King Koil, Leesa, Nectar, Nolah, PalmPring, Plank, Puffy, Purple, Scott Living, Sealy, Serta, Stearns and Foster, Tempur-Pedic, Tuft and Needle and WinkBeds, so Ultrabed beds can be compared side by side in one visit.

Showroom Network
Agoura Hills showroom and factory
Mon-Fri 9am-6pm, Sat-Sun 10am-6pm
Store Access
Malibu showroom
By appointment only
Sales Culture
Online store not launched yet
Not yet researched
Inventory & Delivery
Free local delivery
Not yet researched

How to test a bed in the store

Where Ultrabed sells

A sample to show the mix of store types. Use the brand's store finder for the ones near you.

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# Channel Address Type
1 Agoura Hills 28505 Canwood St, Ste C, Agoura Hills, CA 91301 Showroom and factory
2 Malibu 228955 Pacific Coast Highway, Suite 100, Malibu, CA 90265 Showroom (by appointment)
Hours change by location, so call ahead before you visit.

Not yet researched. Checked Not yet researched.

Chapter 12

Ultrabed vs. other mattress brands

Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.

Versus Tempur-Pedic: the brand explicitly benchmarks Tri-Pedic Gold, Platinum and Diamond against Tempur-Cloud, Tempur-Cloud Supreme and Tempur-Cloud Luxe and argues its US-made 5 lb memory foam matches Tempur density without the import cost, at factory-direct prices.

Versus the direct-to-consumer brands it also sells (Nectar, Helix, DreamCloud, Puffy, Tuft and Needle, Leesa, Casper, Brooklyn Bedding, Bear, Birch, WinkBeds, Nolah, Plank, Purple): those arrive compressed in a box with roughly 10-year warranties and mail-back returns, while Ultrabed is a made-to-order US-built foam bed with free firmness customization, a 120-night in-store trial and 18 to 30 year warranties.

Versus sister factory-direct brands under Relief-Mart, Back Science is the patented zoned hybrid and Tempflow the airflow memory foam line, leaving Ultrabed as the traditional pillow-top foam line. Versus innerspring and hybrid makers such as Beautyrest, Sealy, Serta, Stearns and Foster, King Koil, Aireloom and Chattam and Wells, the brand argues foam-only construction eliminates spring motion transfer, edge-support imbalance and fiber matting.

Trade-offs: no public independent lab score since the Consumer Reports ratings are member-only, no online checkout, phone-only sale pricing on the Adjust series, and performance claims that rest heavily on the company's own doctor-authored marketing plus a 2007 in-house sleep-center questionnaire.

More brand reviews to compare: Turmerry, Ultimate Dreams, Ultra-Form, United Springs Mattress Co, United States Watermattress, Unlimited Comfort.

Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13

How we research and report

This page is an early draft built from our research sheet for Ultrabed. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.

Researched Sept 19, 2026.

Official sources first: we read the live ultrabed.com site, including the Ultrabed Original Series page, the Flex-Tech Original, Deluxe, Extreme and Elite product pages with their full per-size price tables, the Flex-Tech Adjust Gel Series 1 to 5 pages, Tri-Pedic and Tri-Pedic Gold, Platinum and Diamond, Memory Zone, Fibro-Pedic, custom mattress, oversized king, about-us, warranty, 120-day satisfaction guarantee, shipping info, financing, terms and conditions, CertiPUR-US, GREENGUARD, Made in USA Certified, mattress sleep study, mattress reviews and testimonials, dealer locations and BBB Hall of Fame pages.

Pulled the page and post sitemaps to enumerate every Ultrabed URL and to identify which model pages exist and which are broken. Domain status: ultrabed.com is live, and selectabed.com now goes to airpedic.com. Attempted third-party verification of BBB (HTTP 403), Yelp (HTTP 403) and search engines for outside coverage.

Missing data is marked Not published as of Sept 2026.

How we check this page
Stage 01 Factory

Who built the bed

Stage 02 Test results

Outside test results

Stage 03 Safety

Fire safety papers and the law tag

Stage 04 Pressure and motion

Outside pressure and motion tests

Stage 05 Reviews

Review scores, side by side

Quick Answers

Quick Answers Before You Buy

Safety and materials
Buying and policies

Is Ultrabed still in business?

Yes, ultrabed.com is live and the Agoura Hills showroom and factory are operating as of Sept 2026, and selectabed.com now goes to airpedic.com.

Who makes Ultrabed?

It is the house brand of Ultrabed, formerly Selectabed, a division of Relief-Mart, Inc., built in the company Southern California factory.

How much is the Ultrabed Original?

$895 Twin to $1,795 King or Cal King list, on sale $497 to $997 as of Sept 2026.

What are the trial and warranty?

A 120-day trial with exchange or refund less shipping and handling and no restocking fee claimed, plus an 18-year limited warranty on the Original and Deluxe and 20 or 30 years on other models, with the first 10 years fully covered and later years pro-rated.

Can I buy online?

Not yet, the shop page says the store is still in the works, so orders go through the showroom, phone (800) 667-1969, email or a quote form.

Does it ship outside California?

Yes, worldwide from the Thousand Oaks area plant with 3 to 5 day transit to most US customers and shipping quoted by phone, while free local delivery includes setup and old-mattress haul-away.

Prices and promos checked Sept 2026. Recheck before buying.

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